Comparison

Service Autopilot vs FieldTech Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Service Autopilot

This field service management app helps businesses organize daily operations, manage schedules, clients, leads, and finances. It offers features like GPS tracking, time tracking, invoicing, and client communication tools to improve efficiency and profitability.

Highlights
  • Scheduling and Invoicing
  • Client Management
  • Lead and Estimate Generation
  • GPS and Time Tracking
  • Signature Capture
  • Client Communication (Text/Email)
  • Credit Card Processing
Features
Read full description

Service Autopilot’s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and sanity. Over 15,000 users rely on Service Autopilot as their cloud based full business system to run and organize the daily operations of their business. Service Autopilot will help you: 1) Grow your business 2) Organize your business 3) Maximize the profits of your business Mobile Features (partial list): • Scheduling & Invoicing – work your schedule, book one-time & waiting list jobs, invoice and receive payments. • Client Management – view past & upcoming jobs, installed equipment, to dos, calls, attachments, and more. • Leads & Estimates – create leads and quickly generate estimates for prospects or clients. • GPS Tracking – know where you team is and for how long. • Time Tracking – maximize productivity, automate timesheets, minimize drive and non-billable time. • Signature Capture – capture signatures for work orders and invoices that require approval. • Text Message and Email – send appointment reminders and job updates to your clients. • Credit Card Processing – get paid at the job site and accelerate cash flow. • Image Capture – take and send job site before and after pictures. Additional System Features Include: CRM Full two-way QuickBooks sync Advanced Scheduling Routing & Mapping Job Costing & Reporting To Do and Call Management Estimating Integrated Websites Invoicing & Billing Credit Card Processing Time Tracking & Time Cards See our website for a full list Continued use of GPS running in the background can dramatically decrease battery life.

About

FieldTech Connect

This field service application streamlines operations for subcontractors and in-house crews. It allows for quick and efficient capture of field activities through customizable forms, gated workflows, geofencing, and photo attachments.

Highlights
  • Customizable field forms
  • Gated workflows
  • Geofencing
  • Travel time tracking
  • Photo and attachment uploads
  • White-labeled for branding
Read full description

FieldTech Connect™ (FTC) is the only white-labeled field service application designed for your subcontractors and in-house field crews. FTC makes it easy to capture all types of field-level activities quickly and efficiently, from customizable field forms, gated workflows, geofencing, travel time, photos, attachments, and much more, all tailored to meet your specific needs. FTC’s customizable field forms are designed to give you flexibility when engaging with new opportunities. Join the many satisfied contractors using FieldTech Connect™ to transform their business operations. Try it today and experience the benefits of a more efficient and streamlined field service management system.

Screenshots

Service Autopilot2 screens
FieldTech Connect4 screens

Verdict

The call

The clearest difference is review sentiment: FieldTech Connect at 75% against Service Autopilot's 23%. FieldTech Connect also leads on rating (3.7 vs 2.4) and monetization model (free vs freemium). Service Autopilot's advantage is ratings volume (90 vs 21). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

FieldTech Connect holds the better App Store score, 3.7 against 2.4. Both are backed by a comparable volume of ratings — 90 and 21 respectively. Written reviews point the same way: 23% of Service Autopilot's written reviews are positive against 75% of FieldTech Connect's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 15, 2026 and October 3, 2026 respectively.

Scorecard4 real differences · 6 level
Service Autopilot versus FieldTech Connect: the parameters behind the verdict, then further details
ParameterService AutopilotFieldTech Connect
PriceFreeFree
Rating2.4 (90 ratings)3.7 (21 ratings) — better
Positive reviews22.6% of reviews75.0% of reviews — better
Number of ratings90 — better21
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size51 MB59 MB
Age rating12+4+
DeveloperService AutopilotAutomated Decision LLC

Customer experience

Service Autopilot

All ratings90 ratings
Positive27.8%
Neutral5.6%
Negative66.7%
Written reviews53 reviews
Positive22.6%
Neutral11.3%
Negative66.0%

FieldTech Connect

All ratings21 ratings
Positive66.7%
Neutral4.8%
Negative28.6%
Written reviews4 reviews
Positive75.0%
Neutral0.0%
Negative25.0%

Bugs and requests

Service Autopilot

Reported bugs

30 issues
  • App crashes constantly
  • App doesn't load or boots users out
  • Requires manual login and tutorial after updates
  • App goes into "white screen of death"
  • App pops up numerous error messages
Show 25 more
  • App gets slower with extended use
  • Jobs don't show as complete
  • App freezes non-stop
  • App is underdeveloped and outdated
  • App glitches out when switching apps
  • App doesn't sign users out of jobs properly
  • App mixes completed jobs
  • App takes a long time to open and load schedules
  • Notes and pictures don't show up
  • App crashes when trying to take before/after pictures
  • App doesn't sync pictures to the computer
  • App takes you to the wrong address
  • Pictures don't show in job history forms
  • App bugs out and logs users out
  • App doesn't properly send forms to office staff
  • App is glitchy and buggy
  • App gets multiple error codes
  • App doesn't fit new iPhone screens
  • Screen calibration is off with IOS 12
  • App has stopped working with IOS 12 on iPhone X
  • Difficult to scroll up and down
  • Estimates can freeze
  • App rarely works, times out on login
  • App requires data connection to function
  • No way to get navigation instructions without a dispatched job

Requested features

25 requests
  • Improve app optimization
  • Address "white screen of death"
  • Fix inconsistent job upload/sync
  • Update UI and features
  • Improve navigation
Show 20 more
  • Provide better customer support
  • Offer more flexible contract terms
  • Fix map function address issues
  • Ensure notes/pictures display correctly
  • Update app to fit new iPhone screens
  • Remove foreign country security lockouts
  • Allow choice of payment processors
  • Improve employee time tracking
  • Add automated task settings
  • Mirror desktop management functions on mobile
  • Alphabetical list of leads
  • Convert leads to customers via app
  • Access more customer account info (billing, invoicing)
  • Add new customer from app
  • View time logs from previous weeks
  • Graphical calendar interface
  • Invoice option to hide product details
  • Support for T&M work reporting
  • Minimize UI elements
  • Support multi-select of files/pictures

FieldTech Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Service Autopilot

No in-app purchases

None

FieldTech Connect

No in-app purchases

Questions

Is Service Autopilot free?
Service Autopilot is free to download, with no in-app purchases.
Is FieldTech Connect free?
FieldTech Connect is free to download, with no in-app purchases.
Which has better reviews, Service Autopilot or FieldTech Connect?
FieldTech Connect is rated higher. Service Autopilot averages 2.4 out of 5 from 90 ratings, while FieldTech Connect averages 3.7 from 21 ratings.
Do Service Autopilot or FieldTech Connect have ads?
Neither Service Autopilot nor FieldTech Connect shows ads.
Which is updated more often, Service Autopilot or FieldTech Connect?
Service Autopilot ships an update every 2 months, and FieldTech Connect every 2 months. Most recently, Service Autopilot was updated on October 15, 2026 and FieldTech Connect on October 3, 2026.

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