Service Autopilot vs LMN Crew
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Service Autopilot
This field service management app helps businesses organize daily operations, manage schedules, clients, leads, and finances. It offers features like GPS tracking, time tracking, invoicing, and client communication tools to improve efficiency and profitability.
- Scheduling and Invoicing
- Client Management
- Lead and Estimate Generation
- GPS and Time Tracking
- Signature Capture
- Client Communication (Text/Email)
- Credit Card Processing
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Service Autopilot’s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and sanity. Over 15,000 users rely on Service Autopilot as their cloud based full business system to run and organize the daily operations of their business. Service Autopilot will help you: 1) Grow your business 2) Organize your business 3) Maximize the profits of your business Mobile Features (partial list): • Scheduling & Invoicing – work your schedule, book one-time & waiting list jobs, invoice and receive payments. • Client Management – view past & upcoming jobs, installed equipment, to dos, calls, attachments, and more. • Leads & Estimates – create leads and quickly generate estimates for prospects or clients. • GPS Tracking – know where you team is and for how long. • Time Tracking – maximize productivity, automate timesheets, minimize drive and non-billable time. • Signature Capture – capture signatures for work orders and invoices that require approval. • Text Message and Email – send appointment reminders and job updates to your clients. • Credit Card Processing – get paid at the job site and accelerate cash flow. • Image Capture – take and send job site before and after pictures. Additional System Features Include: CRM Full two-way QuickBooks sync Advanced Scheduling Routing & Mapping Job Costing & Reporting To Do and Call Management Estimating Integrated Websites Invoicing & Billing Credit Card Processing Time Tracking & Time Cards See our website for a full list Continued use of GPS running in the background can dramatically decrease battery life.
LMN Crew
This app helps field crews track their time, document work performed, and record materials used. It ensures tasks are completed accurately and efficiently, streamlining operations for crew leads and their teams.
- Time tracking
- Work documentation
- Material tracking
- Job completion tracking
- Crew management
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LMN Crew gives crew leads and crews the information they need to successfully track time, document work, track materials used, and complete work right the first time. LMN Crew app works with a subscription to LMN Pro software.
Screenshots
Verdict
The clearest difference is rating: LMN Crew at 3.2 against Service Autopilot's 2.3. LMN Crew also leads on update cadence (every 3 weeks vs every 2 months). Service Autopilot's advantage is monetization model (freemium vs subscription) and ratings volume (91 vs 14). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
LMN Crew holds the better App Store score, 3.2 against 2.3. That said, the two scores are not equally well evidenced: Service Autopilot has 91 ratings behind it against 14, so its average is the more settled of the two. Written reviews complicate that: 23% of Service Autopilot's written reviews are positive against 13% of LMN Crew's, so the app with the better star average is not the one people write more warmly about.
Service Autopilot ships an update every 2 months, LMN Crew every 3 weeks. The most recent releases landed on October 23, 2026 and October 20, 2026 respectively.
| Parameter | Service Autopilot | LMN Crew |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (91 ratings) | 3.2 (14 ratings) — better |
| Positive reviews | 22.6% of reviews — better | 13.3% of reviews |
| Number of ratings | 91 — better | 14 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium — better | Subscription |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 51 MB | 103 MB |
| Age rating | 12+ | 4+ |
| Developer | Service Autopilot | Landscape Management Network |
Customer experience
Service Autopilot
LMN Crew
Bugs and requests
Service Autopilot
Reported bugs
30 issues- App crashes constantly
- App doesn't load or boots users out
- Requires manual login and tutorial after updates
- App goes into "white screen of death"
- App pops up numerous error messages
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- App gets slower with extended use
- Jobs don't show as complete
- App freezes non-stop
- App is underdeveloped and outdated
- App glitches out when switching apps
- App doesn't sign users out of jobs properly
- App mixes completed jobs
- App takes a long time to open and load schedules
- Notes and pictures don't show up
- App crashes when trying to take before/after pictures
- App doesn't sync pictures to the computer
- App takes you to the wrong address
- Pictures don't show in job history forms
- App bugs out and logs users out
- App doesn't properly send forms to office staff
- App is glitchy and buggy
- App gets multiple error codes
- App doesn't fit new iPhone screens
- Screen calibration is off with IOS 12
- App has stopped working with IOS 12 on iPhone X
- Difficult to scroll up and down
- Estimates can freeze
- App rarely works, times out on login
- App requires data connection to function
- No way to get navigation instructions without a dispatched job
Requested features
25 requests- Improve app optimization
- Address "white screen of death"
- Fix inconsistent job upload/sync
- Update UI and features
- Improve navigation
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- Provide better customer support
- Offer more flexible contract terms
- Fix map function address issues
- Ensure notes/pictures display correctly
- Update app to fit new iPhone screens
- Remove foreign country security lockouts
- Allow choice of payment processors
- Improve employee time tracking
- Add automated task settings
- Mirror desktop management functions on mobile
- Alphabetical list of leads
- Convert leads to customers via app
- Access more customer account info (billing, invoicing)
- Add new customer from app
- View time logs from previous weeks
- Graphical calendar interface
- Invoice option to hide product details
- Support for T&M work reporting
- Minimize UI elements
- Support multi-select of files/pictures
LMN Crew
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Service Autopilot
No in-app purchases
LMN Crew
No in-app purchases
Questions
Is Service Autopilot free?
Is LMN Crew free?
Which has better reviews, Service Autopilot or LMN Crew?
Do Service Autopilot or LMN Crew have ads?
Which is updated more often, Service Autopilot or LMN Crew?
Other comparisons
