Service Autopilot vs DMG PRO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Service Autopilot
This field service management app helps businesses organize daily operations, manage schedules, clients, leads, and finances. It offers features like GPS tracking, time tracking, invoicing, and client communication tools to improve efficiency and profitability.
- Scheduling and Invoicing
- Client Management
- Lead and Estimate Generation
- GPS and Time Tracking
- Signature Capture
- Client Communication (Text/Email)
- Credit Card Processing
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Service Autopilot’s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and sanity. Over 15,000 users rely on Service Autopilot as their cloud based full business system to run and organize the daily operations of their business. Service Autopilot will help you: 1) Grow your business 2) Organize your business 3) Maximize the profits of your business Mobile Features (partial list): • Scheduling & Invoicing – work your schedule, book one-time & waiting list jobs, invoice and receive payments. • Client Management – view past & upcoming jobs, installed equipment, to dos, calls, attachments, and more. • Leads & Estimates – create leads and quickly generate estimates for prospects or clients. • GPS Tracking – know where you team is and for how long. • Time Tracking – maximize productivity, automate timesheets, minimize drive and non-billable time. • Signature Capture – capture signatures for work orders and invoices that require approval. • Text Message and Email – send appointment reminders and job updates to your clients. • Credit Card Processing – get paid at the job site and accelerate cash flow. • Image Capture – take and send job site before and after pictures. Additional System Features Include: CRM Full two-way QuickBooks sync Advanced Scheduling Routing & Mapping Job Costing & Reporting To Do and Call Management Estimating Integrated Websites Invoicing & Billing Credit Card Processing Time Tracking & Time Cards See our website for a full list Continued use of GPS running in the background can dramatically decrease battery life.
DMG PRO
This app connects skilled technicians with job opportunities across various trades. Create a custom profile, find work, manage your schedule, and check in/out of job sites directly from your device.
- Custom technician profile
- Job discovery across multiple trades
- Schedule management
- Job site check-in/check-out
- Photo uploads
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DMG Pro is designed and built specifically for technicians. You can create a custom profile and pick up jobs in any trade – handyman, electrical, landscaping, snow removal, plumbing, construction, lot sweeping and many more. The app allows you to manage your schedule, check and check out of job sites, upload photos and more.
Screenshots
Verdict
The clearest difference is monetization model: DMG PRO at free against Service Autopilot's freemium. DMG PRO also leads on update cadence (monthly vs every 2 months). Service Autopilot's advantage is rating (2.3 vs 2.0) and review sentiment (23% vs 8%). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Service Autopilot holds the better App Store score, 2.3 against 2.0. Both are backed by a comparable volume of ratings — 91 and 171 respectively. Written reviews point the same way: 23% of Service Autopilot's written reviews are positive against 8% of DMG PRO's.
Service Autopilot ships an update every 2 months, DMG PRO monthly. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | Service Autopilot | DMG PRO |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (91 ratings) — better | 2.0 (171 ratings) |
| Positive reviews | 22.6% of reviews — better | 7.8% of reviews |
| Number of ratings | 91 | 171 — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 51 MB | 249 MB |
| Age rating | 12+ | 4+ |
| Developer | Service Autopilot | Divisions Maintenance Group |
Customer experience
Service Autopilot
DMG PRO
User reviews
Service Autopilot
From 91 App Store ratingsWhat we love
- 👍 Manages business from phone
- 👍 Syncs everything to office
- 👍 Improves business scaling
- 👍 Helpful for managing employees
- 👍 Tracks crew arrival/departure
Room to improve
- 🐛 Slow and sluggish performance
- 🐛 Frequent crashes and freezes
- 🐛 "White screen of death"
- 🐛 Poor optimization
- 🐛 App requires frequent reinstallation
DMG PRO
From 171 App Store ratingsWhat we love
- 👍 App can be used for anything
- 👍 App is getting better
- 👍 Great app experience
- 👍 Simple and easy to understand
- 👍 Fast and simple check-in/out
Room to improve
- 👎 Company is a scam
- 👎 Does not pay for work
- 👎 Low pay rates offered
- 👎 Unprofessional company
- 👎 App is buggy and crashes
Bugs and requests
Service Autopilot
Reported bugs
30 issues- App crashes constantly
- App doesn't load or boots users out
- Requires manual login and tutorial after updates
- App goes into "white screen of death"
- App pops up numerous error messages
Show 25 moreShow fewer
- App gets slower with extended use
- Jobs don't show as complete
- App freezes non-stop
- App is underdeveloped and outdated
- App glitches out when switching apps
- App doesn't sign users out of jobs properly
- App mixes completed jobs
- App takes a long time to open and load schedules
- Notes and pictures don't show up
- App crashes when trying to take before/after pictures
- App doesn't sync pictures to the computer
- App takes you to the wrong address
- Pictures don't show in job history forms
- App bugs out and logs users out
- App doesn't properly send forms to office staff
- App is glitchy and buggy
- App gets multiple error codes
- App doesn't fit new iPhone screens
- Screen calibration is off with IOS 12
- App has stopped working with IOS 12 on iPhone X
- Difficult to scroll up and down
- Estimates can freeze
- App rarely works, times out on login
- App requires data connection to function
- No way to get navigation instructions without a dispatched job
Requested features
25 requests- Improve app optimization
- Address "white screen of death"
- Fix inconsistent job upload/sync
- Update UI and features
- Improve navigation
Show 20 moreShow fewer
- Provide better customer support
- Offer more flexible contract terms
- Fix map function address issues
- Ensure notes/pictures display correctly
- Update app to fit new iPhone screens
- Remove foreign country security lockouts
- Allow choice of payment processors
- Improve employee time tracking
- Add automated task settings
- Mirror desktop management functions on mobile
- Alphabetical list of leads
- Convert leads to customers via app
- Access more customer account info (billing, invoicing)
- Add new customer from app
- View time logs from previous weeks
- Graphical calendar interface
- Invoice option to hide product details
- Support for T&M work reporting
- Minimize UI elements
- Support multi-select of files/pictures
DMG PRO
Reported bugs
16 issues- App crashes frequently
- App freezes and becomes unresponsive
- App requires constant re-downloading
- App stores excessive data (2.5GB+)
- App has black screen issues on opening
Show 11 moreShow fewer
- App prevents job completion after updates
- In-app timer disappears
- Location services not working on iPhone
- App incorrectly identifies site location
- App requires constant internet and GPS
- App does not send verification codes for reinstallation
- App timer needs to work 100% of the time
- Location services not enabled
- App glitches require frequent logout or deletion
- App is slow even on high-end devices
- App has horrible bugs
Requested features
11 requests- Improve app optimization and speed
- Fix app crashing and freezing issues
- Address geofencing inaccuracies
- Allow for more flexible photo requirements
- Improve communication channels
Show 6 moreShow fewer
- Provide clearer job scope descriptions
- Increase NTE limits
- Implement better error handling for app issues
- Allow for offline functionality
- Provide better support for older devices
- Offer dark mode
In-app purchases
Service Autopilot
No in-app purchases
DMG PRO
No in-app purchases
