Service Autopilot vs Trakta
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Service Autopilot
This field service management app helps businesses organize daily operations, manage schedules, clients, leads, and finances. It offers features like GPS tracking, time tracking, invoicing, and client communication tools to improve efficiency and profitability.
- Scheduling and Invoicing
- Client Management
- Lead and Estimate Generation
- GPS and Time Tracking
- Signature Capture
- Client Communication (Text/Email)
- Credit Card Processing
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Service Autopilot’s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and sanity. Over 15,000 users rely on Service Autopilot as their cloud based full business system to run and organize the daily operations of their business. Service Autopilot will help you: 1) Grow your business 2) Organize your business 3) Maximize the profits of your business Mobile Features (partial list): • Scheduling & Invoicing – work your schedule, book one-time & waiting list jobs, invoice and receive payments. • Client Management – view past & upcoming jobs, installed equipment, to dos, calls, attachments, and more. • Leads & Estimates – create leads and quickly generate estimates for prospects or clients. • GPS Tracking – know where you team is and for how long. • Time Tracking – maximize productivity, automate timesheets, minimize drive and non-billable time. • Signature Capture – capture signatures for work orders and invoices that require approval. • Text Message and Email – send appointment reminders and job updates to your clients. • Credit Card Processing – get paid at the job site and accelerate cash flow. • Image Capture – take and send job site before and after pictures. Additional System Features Include: CRM Full two-way QuickBooks sync Advanced Scheduling Routing & Mapping Job Costing & Reporting To Do and Call Management Estimating Integrated Websites Invoicing & Billing Credit Card Processing Time Tracking & Time Cards See our website for a full list Continued use of GPS running in the background can dramatically decrease battery life.
Trakta
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Trakta is the field app for work crews. See the jobs assigned to you, track your hours, and document what you finished — all from your phone, on the job site. This app is for crews whose company already uses Trakta. Your employer creates your account, so there is nothing to sign up for. YOUR DAY, AT A GLANCE Open the app and see the jobs assigned to your crew for today, in the order you will work them. Each job shows the client, the address, the start time and how long it should take. Move between days to check what is coming up or look back at what you finished. Jobs assigned or rescheduled back at the office appear on your phone as they happen — no need to refresh or restart. CLOCK IN AND OUT Clock yourself in with one tap. If you lead a crew, clock the whole team in together, add someone borrowed from another crew, and clock everyone out at the end of the day. Start and end breaks as you take them. The Time Sheets tab keeps a running total for the week, a day-by-day breakdown, and a history you can look back through — so there is no argument about hours at the end of the pay period. DOCUMENT THE WORK Take a before photo when you arrive and an after photo when you finish, plus any extra photos worth keeping. They attach to the job and are visible back at the office straight away. Leave a start note when you arrive and a final note summarizing what you did. Both are saved as you write them. EVERYTHING ABOUT THE JOB IN ONE PLACE Tap a job to see the client, the service, and any special instructions before you start. Tap the address to open directions in your maps app. See who else is assigned and who is on site. Notes from your supervisor — including any photos they attach — show up on the job so you know what is expected before you begin, and if something changes mid-job you will see it. BUILT FOR WORKING OUTSIDE Available in English and Spanish, switchable in Settings. Light and dark themes so the screen stays readable in bright sun or at the end of a long day. Something wrong? Report a problem or send feedback from inside the app and it goes straight to the team. ABOUT ACCOUNTS Trakta accounts are created by your employer, not in the app. If you do not have one, ask your supervisor or office manager. If you have forgotten your password, you can reset it from the sign-in screen.
Screenshots
Verdict
The clearest difference is update cadence: Trakta at weekly against Service Autopilot's every 2 months. Service Autopilot's advantage is device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Service Autopilot ships an update every 2 months, Trakta weekly. Both last shipped on October 29, 2026.
| Parameter | Service Autopilot | Trakta |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (90 ratings) — better | — |
| Positive reviews | 22.6% of reviews | — |
| Number of ratings | 90 — better | — |
| Update frequency | Every 2 months | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | — |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 51 MB | 45 MB |
| Age rating | 12+ | 4+ |
| Developer | Service Autopilot | MPOWER7 LLC |
Bugs and requests
Service Autopilot
Reported bugs
30 issues- App crashes constantly
- App doesn't load or boots users out
- Requires manual login and tutorial after updates
- App goes into "white screen of death"
- App pops up numerous error messages
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- App gets slower with extended use
- Jobs don't show as complete
- App freezes non-stop
- App is underdeveloped and outdated
- App glitches out when switching apps
- App doesn't sign users out of jobs properly
- App mixes completed jobs
- App takes a long time to open and load schedules
- Notes and pictures don't show up
- App crashes when trying to take before/after pictures
- App doesn't sync pictures to the computer
- App takes you to the wrong address
- Pictures don't show in job history forms
- App bugs out and logs users out
- App doesn't properly send forms to office staff
- App is glitchy and buggy
- App gets multiple error codes
- App doesn't fit new iPhone screens
- Screen calibration is off with IOS 12
- App has stopped working with IOS 12 on iPhone X
- Difficult to scroll up and down
- Estimates can freeze
- App rarely works, times out on login
- App requires data connection to function
- No way to get navigation instructions without a dispatched job
Requested features
25 requests- Improve app optimization
- Address "white screen of death"
- Fix inconsistent job upload/sync
- Update UI and features
- Improve navigation
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- Provide better customer support
- Offer more flexible contract terms
- Fix map function address issues
- Ensure notes/pictures display correctly
- Update app to fit new iPhone screens
- Remove foreign country security lockouts
- Allow choice of payment processors
- Improve employee time tracking
- Add automated task settings
- Mirror desktop management functions on mobile
- Alphabetical list of leads
- Convert leads to customers via app
- Access more customer account info (billing, invoicing)
- Add new customer from app
- View time logs from previous weeks
- Graphical calendar interface
- Invoice option to hide product details
- Support for T&M work reporting
- Minimize UI elements
- Support multi-select of files/pictures
Trakta
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Service Autopilot
No in-app purchases
Trakta
No in-app purchases









