Comparison

Epson DocumentScan vs Synology Drive

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Epson DocumentScan

Scan documents directly from your Epson scanner to your Apple device. Preview, edit, and organize scanned pages before sending them via email, to other apps, or to popular cloud storage services. Transfer files to your PC using iTunes.

Highlights
  • Direct scanning to iPhone, iPod touch, iPad
  • Edit scanned pages (rotation, re-ordering)
  • Send files via email
  • Integrate with cloud services (Box, Dropbox, Evernote, Google Drive, OneDrive)
  • Send data to PC via iTunes
  • Autosize and auto image type recognition
Read full description

This app is only for Epson scanners. Make sure that your scanner is supported. Scan documents directly to your iPhone®, iPod touch or iPad®. You can preview scanned data and send it to email, directly to other applications or to cloud services like Box®, DropBox™, Evernote®, Google Drive™ and Microsoft® OneDrive. Scanners Supported https://support.epson.net/appinfo/documentscan/en/index.html Key Features - Directly scan to your iPhone, iPod touch or iPad - Edit scanned pages – multi-page rotation or re-ordering - Send scanned files via email - Send saved data to other applications, or to cloud services including Box, DropBox, Evernote, Google Drive and Microsoft OneDrive*. *Applications must be installed on your iPhone, iPod Touch or iPad. - Send saved data to your PC via iTunes® - Get help with a built-in FAQ section Advanced features - Autosize recognition, auto image type recognition - Multi-page rotation and re-ordering How to Connect Follow your scanner guide to connect your scanner via Wi-Fi® or AP direct connect mode. EPSON and WorkForce are registered trademarks. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks.

About

Synology Drive

Access and manage files stored on your Synology NAS from your mobile device. This app allows you to view various file types, including office documents, and offers convenient file management features like syncing, searching, and sharing on the go.

Highlights
  • Access Synology NAS files on the go
  • View documents, spreadsheets, and slides
  • Sync files
  • Search files
  • Share files
  • Move and label files
Features
Read full description

**To use this app and enjoy its features, you must own Synology NAS and install the latest Synology Drive Server.** Synology Drive iOS mobile app allows you to easily access and manage files in your Synology Drive on the go. In addition to common file types, such as documents, images, videos, and music, the app's user-friendly in-app viewer can open Synology Office documents, spreadsheets, and slides. Convenient management features, such as syncing, searching, sharing, moving, and applying labels to files, are all available in the app, allowing users to complete tasks efficiently anytime, anywhere.

Screenshots

Epson DocumentScan4 screens
Synology Drive4 screens

Verdict

The call

The clearest difference is rating: Synology Drive at 4.5 against Epson DocumentScan's 1.8. Synology Drive also leads on review sentiment (33% vs 11%) and ratings volume (4.2K vs 121). Epson DocumentScan's advantage is iOS requirement (15.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Synology Drive holds the better App Store score, 4.5 against 1.8. That said, the two scores are not equally well evidenced: Synology Drive has 4.2K ratings behind it against 121, so its average is the more settled of the two. Written reviews point the same way: 11% of Epson DocumentScan's written reviews are positive against 33% of Synology Drive's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 months. Both last shipped on October 17, 2026.

Scorecard4 real differences · 6 level
Epson DocumentScan versus Synology Drive: the parameters behind the verdict, then further details
ParameterEpson DocumentScanSynology Drive
PriceFreeFree
Rating1.8 (121 ratings)4.5 (4.2K ratings) — better
Positive reviews10.8% of reviews33.3% of reviews — better
Number of ratings1214.2K — better
Update frequencyEvery 3 monthsEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better18.0
Further details — not scored
Size21 MB279 MB
Age rating4+4+
DeveloperSeiko Epson CorporationSynology Inc.

Customer experience

Epson DocumentScan

All ratings121 ratings
Positive14.9%
Neutral9.1%
Negative76.0%
Written reviews176 reviews
Positive10.8%
Neutral8.5%
Negative80.7%

Synology Drive

All ratings4,216 ratings
Positive87.9%
Neutral3.5%
Negative8.6%
Written reviews793 reviews
Positive33.3%
Neutral17.8%
Negative48.9%

User reviews

Epson DocumentScan

From 121 App Store ratings

What we love

  • ✅ Basic scanning functionality works
  • 📱 WiFi connectivity available for mobile scanning
  • 📄 Saves documents as PDF format
  • ⚡ Quick setup process for compatible scanners
  • 🎨 Works well with art canvas scanning

Room to improve

  • 🐛 Frequent WiFi connectivity issues
  • ❌ Poor iOS/iPhone compatibility
  • 🔌 Requires cellular data to be disabled on iOS devices
  • 📤 Difficult file export and sharing functionality
  • ⚙️ Missing advanced features compared to desktop app

Synology Drive

From 4.2K App Store ratings

What we love

  • 🚀 Fast and responsive
  • 🔒 Secure private cloud
  • 👍 Convenient remote access
  • 🚀 Excellent integration with iOS Files app
  • 👍 Great for photographers and mobile workers

Room to improve

  • 🐛 Frequent crashes and stability issues
  • 🔋 High battery drain
  • 👎 Unreliable sync and offline access
  • 👎 Confusing and unintuitive user interface
  • 🔍 Lacking search and organization features

Bugs and requests

Epson DocumentScan

Reported bugs

15 issues
  • App cannot find scanner even when connected to same network
  • WiFi direct mode fails to establish connection
  • App freezes on scanner search screen
  • Crashes when attempting to save photos to camera roll
  • Crashes when pressing 'scan more' during batch operations
Show 10 more
  • Cellular data interferes with scanner connection on iOS
  • App loses all scanned data after reinstallation
  • Setup completes but scanning fails in WAP mode
  • Long loading times between operations
  • Scanner connection drops randomly during scanning
  • App not compatible with iOS 14 and later versions
  • Incompatible with all-in-one printer/scanner models
  • Specific scanner models not recognized despite being listed
  • Spinning/loading indicator gets stuck indefinitely
  • WiFi connection inconsistent and unreliable

Requested features

16 requests
  • Direct save to Files app and cloud storage (Dropbox, OneDrive, Google Drive)
  • OCR support for searchable PDFs
  • Bulk export of multiple files at once
  • Higher DPI scanning options (600 DPI or higher)
  • Automatic double-sided page detection
Show 11 more
  • Image editing tools (crop, skew correction, exposure/color adjustment)
  • Batch scanning with automatic document separation
  • Support for all Epson scanner and printer models
  • Ability to save scans to camera roll directly
  • Multiple file format options beyond PDF
  • Network configuration within the app (without EpsonNet Config)
  • Improved file management and organization
  • Automatic document size detection without manual override
  • Ability to scan more than 100 pages per file
  • Dark mode option
  • Better integration with iOS Files app

Synology Drive

Reported bugs

5 issues
  • Unable to log in with 2FA
  • Sync tasks get stuck or fail
  • Folders not showing content
  • Incompatibility with latest iOS versions
  • Duplicated files and folders after sync

Requested features

5 requests
  • Add support for offline folder sync
  • Improve integration with iOS Files app
  • Implement document editing capabilities
  • Add option to customize file/folder naming
  • Enhance audio/video playback features

In-app purchases

None

Epson DocumentScan

No in-app purchases

None

Synology Drive

No in-app purchases

Questions

Is Epson DocumentScan free?
Epson DocumentScan is free to download, with no in-app purchases.
Is Synology Drive free?
Synology Drive is free to download, with no in-app purchases.
Which has better reviews, Epson DocumentScan or Synology Drive?
Synology Drive is rated higher. Epson DocumentScan averages 1.8 out of 5 from 121 ratings, while Synology Drive averages 4.5 from 4.2K ratings.
Do Epson DocumentScan or Synology Drive have ads?
Neither Epson DocumentScan nor Synology Drive shows ads.
Which is updated more often, Epson DocumentScan or Synology Drive?
Epson DocumentScan ships an update every 3 months, and Synology Drive every 3 months. Most recently, Epson DocumentScan was updated on October 17, 2026 and Synology Drive on October 17, 2026.

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