Epson DocumentScan User Reviews

Customer Experience

Positive experience11.5% of reviews
Neutral8.5% of reviews
Negative experience80.0% of reviews

~ Based on 165 written reviews from the US App Store.

What users say

Is Epson DocumentScan Safe?

Epson DocumentScan does not appear safe based on available data. AppsHunter Safety Score for Epson DocumentScan is 41/100.

This assessment is based on 121 user ratings, with an App Store average of 1.8/5.

Safety Analysis

14.9% of ratings point to a safe experience
9.1% of ratings suggest some concerns
76.0% of ratings point to a risky experience

~ Based on 121 App Store ratings for Epson DocumentScan.

Is Epson DocumentScan Legit?

Epson DocumentScan appears to be a legitimate app. AppsHunter Legitimacy Score for Epson DocumentScan is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

ES-60W

This used to work great. With my iPhone 17 Pro, it does not work, at all. It direct connects, but when trying to scan, it's looking for the scanner, and eventually says "cannot find scanner". When it takes me to the support page, it says iOS 14. What?!? We're on iOS 26. This might need to be updated!!
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Failed

Managed to connect okay through the ap wifi. However, app keeps freezing when I choose scan mode or check other features in app.

Attempt using scan mode on DS-570W.

Won't find my EPSON scanner

I'm on the same network, my PC connects to the scanner wirelessly, but this app is just an empty container that doesn't work. Useless.

Never connects

App and scanner only connect to each other every once in 10 tries. Find something else. Dont buy the scanners.

Garbage. Don’t bother

Won’t connect via WiFi or hardwired. Do yourself a favor and return the hardware.

Poorly Designed

Agree with other reviewers. This app is not useful. It is lacking several key features. I want to be able to save directly to the files app (vs saving each scan individually), I want to be able to use the full DPI settings on my scanner (FF-680W can do 600 DPI, this maxes out at 300), and I want the features from the desktop app like automatic double side detection, searchable PDFs, etc. Wish epson took this more seriously.
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Does not work with iPhone 17

When will an update occur to work with new iPhone 17?

Get a different scanner

Can’t save except to the terrible app. Every file requires multiple clicks and a long loading time. Terrible app

Does not scan size set

ES-300W size set to 8 1/2 x 11. Dumb software still try’s to do auto scan and does not properly scan documents with black line or odd shaped with holes.

Scan correct size when a size is specified, do not do an auto size

wifi接続に難あり

wifi接続に難ありです。
フォトスキャナーのほうは繋がりやすいのですが..
毎回ストレスなので改良してほしいと思います。

Doesn’t work

Doesn’t work on ios devices

Ne détecte pas mon imprimante wf-2865

Ne détecte pas mon imprimante

Chris

I bought a new ES-60W portable scanner and cannot connect it to my iPad directly which is the whole reason I bought it. It connects to the iPad but doesn’t recognise it. It will however work on a wifi network but that’s no good to me. I’ve spent hours on it. Possibly the scanner is faulty but I think it’s the app going by numerous google searches. I wish I could give zero stars.
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It just doesn’t work.

My phone connects and then doesn’t let me scan anything

Ist ok

ES-60W mit iPad Pro

Die Einrichtung per WPS ist gelungen. Es ist zwar ein wenig umständlich aber es funktioniert. Ich musste den Scanner mit dem beiliegenden „Calibration Sheet“ neu kalibrieren. Auch das geht in der App.

Das man als Speicherort der Scans aber nur In-App wählen kann finde ich schlecht. Gerne würde ich die Scans direkt an einem anderen Speicherort speichern.
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Unreliable

I try using it as rarely as possible because it’s way too unreliable. Very frustrating. It can’t find the right wifi, I start and restart both devices (phone & scanner) multiple times. When it finally catches the wifi - it can’t find a scanner! I start and restart and reset it all again. No wifi or no scanner are found! Finally, 40 min later, I got them both working but then it stopped scanning after 4th page because I drained all the batteries while trying to get it to work although it was charging all night. What a garbage. Waist of time, waist of money, waist of my nerves.
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悪くはないけど

仕事で資料のスキャンに使用しています。
主にiPadでアプリを使用しています。

2点、

1.スキャンした資料の複数選択ができるように改善をお願いしたいです。

PCや他の方に共有する際、1つ1つ共有しないと出来ないので、かなり面倒です。

2.スキャン中の資料の不要ページの削除をできるようにしてほしい。

使用してて気になったのは今のところこれくらいです。
改善されることを切に願います。

Skew & fill settings?

No way of choosing the fill colour for edges from black or correcting skew when using a portable scanner..

OCR

OCR処理iPadでできないのEpsonの信頼性ガタ落ち

早く対応して

파일명 변경시 영문만 가능

기본기능이야 정말 만족하지만
가장 중요하다고 할 수 있는 파일명 변경시 영문만 입력이 가능한 문제가 있음