Vocera Collaboration Suite vs QuantumChat

Enterprise-class clinical communications including secure messaging Vocera Collaboration Suite is the industry’s leading enterprise-class, HIPAA compliance enabling voice and secure texting smartphone application that allows you to call by name, group, or broadcast, and integrates with more than 140 clinical systems. Providing real-time situational awareness and actionable patient data to inform clinical decisions, care team members can easily communicate and collaborate, improving the experience of the patient and caregiver. This solution creates a seamless user experience, combining the unique calling, texting, alerting and content distribution capabilities of Vocera into one, secure and easy-to-use mobile application. Instantly connecting care teams inside or outside the healthcare facility improves staff productivity, patient safety and the overall care experience. Vocera offers a choice of end-user devices to ensure the continuous flow of critical communication. For those clinicians who rely on smart devices, Vocera Collaboration Suite offers the convenience of voice technology with the security to text critical data, and the functionality to integrate with key clinical alerts and alarms systems. Key Features: Vocera Collaboration Suite • Support for shared and personal devices to match BYOD policies • Functionality inside or outside the facility over Wi-Fi or cellular networks • Provides secure and auditable delivery and response reporting for alerts and texts • Allows care team members to reach the right person or group at the right time via Active Directory authentication • See and interact with Vocera contacts across multiple sites and manage personal favorites lists of users, groups, and global address book entries • Presence and availability indicators • Management of critical alarms and messages delivery through on-call scheduling • Deliver content such as videos, audio files, documents, spreadsheets, and images securely to devices to ensure critical information is at everyone’s fingertips • Permission based access to patient data and care teams with optional access to waveforms and vital signs through integration • Eases user transition between the smartphone application and the Vocera Badge when hands-free communication is needed Vocera System Requirements • Vocera Messaging license • Vocera System software 5.8 (compatible with version 5.3 and higher) • Vocera Secure Messaging software 5.8 (compatible with version 5.3 and higher) • Vocera Engage software 5.5 for patient data access • Vocera Care Team Sync software 2.5.0 for care team data access • Vocera SIP Telephony Gateway • Vocera Client Gateway • A Vocera user profile

QuantumChat puts customers in direct contact with Spectrum Medical products, clinical and technical specialists located globally. Ask a question anytime, anywhere, and get a response back straight away. Share pictures, videos or even start a live video chat with a product expert using your mobile device. Each user is given a dedicated login and grouped within your clinical team. Follow or respond to questions asked by fellow team members. Access via the app, our knowledge-based libraries such as documents, manuals, software release notes, and various troubleshooting help tips. QuantumChat makes troubleshooting and resolving issues easy and fast. QuantumChat supports multiple languages.