Comparison

mystc KSA vs UGT Support

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

mystc KSA

Manage all your mobile and home internet services, shop for devices and vouchers, and get instant customer support. It offers solutions for both stc customers and non-customers, with features like number porting, bill payments, and roaming package subscriptions.

Highlights
  • Manage numbers and services
  • Shop for devices and vouchers
  • Order new numbers and SIMs
  • Transfer numbers from other operators
  • Pay bills and recharge prepaid numbers
  • Instant customer support
  • Manage roaming packages
Features
Read full description

mystc app .. takes you further! It suits all your needs and gives you solutions at your fingertips. Quickly, easily, and securely manage all of your numbers and services in stc .. Shop for the latest smart devices and vouchers, and order a new number with delivery.. Even if you are not an stc customer! Because we are always aiming to be closer to you, in case you need assistance, you will get immediate support via the instant messaging service with customer service representatives, as well as many other features that will save you time and effort, such as: - Order new number, data SIM, or home internet. - Transferring your number from another operator to stc. - Participation in the auction for special numbers. - Shop for smart devices, accessories and vouchers from the store with delivery service. - Exchange your old device with the device exchange service. - Send a gift to your loved ones with the gifting program. - Pay your bills or recharge a prepaid number in multiple easy ways. - View the details of your number bill or your baity Internet bill. - Transferring the balance to friends and family, whether to a prepaid or postpaid number. - The ability to know the details of the consumption of your package and other services. - Change your package or subscribe to various packages and additional services. - Subscribe to entertainment services such as stc tv and entertainment streaming with stc direct carrier billing service by deducting it from a prepaid balance or adding it to your bill. - Transferring ownership of one of your numbers to another customer. - While you are outside KSA, you can manage your services and subscribe to any of the roaming packages that are appropriate for you. - Get immediate support 24/7 by speaking to a customer service representative. - You can easily search for packages, devices, bills, SIM cards, and more using the search engine. - Browse and discover the latest offers. - Benefit from “qitaf” rewards program, the ability to exchange points to pay bills, obtain internal rewards or with many of qitaf partners. - Explore the exclusive features and offers of the tamayouz program. Download mystc now .. and go further!

About

UGT Support

Read full description

Manage all your UGT products and services in one place. You can add your products to your devices and favorite lists. Make installation, warranty or maintenance requests in easy and simple steps and you'll get fast contactless response from us through notifications and SMS. Add your addresses and link them to devices. Get instant updates about your devices including user manuals, FAQ, DIY fixes and step by step video guides to help you make the best use out of your UGT products. NEW!! Now through the app you can choose to get help through our UGT Bot on Whatsapp. A smart chatbot dedicated to help you solve your product issues and through it you can optionally chat with a real CS agent.

Screenshots

mystc KSA4 screens
UGT Support4 screens

Verdict

The call

The clearest difference is ads: UGT Support at none against mystc KSA's shown. UGT Support also leads on iOS requirement (12.1 vs 14.0). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

mystc KSA ships an update every 3 weeks, UGT Support fortnightly. The most recent releases landed on October 25, 2026 and October 10, 2026 respectively.

Scorecard2 real differences · 8 level
mystc KSA versus UGT Support: the parameters behind the verdict, then further details
Parametermystc KSAUGT Support
PriceFreeFree
Rating4.7 (86K ratings) — better—
Positive reviews88.2% of reviews—
Number of ratings86K — better—
Update frequencyEvery 3 weeksFortnightly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchases—
DevicesiPhone, iPodiPhone, iPod
Requires iOS14.012.1 — better
Further details — not scored
Size357 MB38 MB
Age rating4+4+
DeveloperSTCbeetleware

Bugs and requests

mystc KSA

Reported bugs

3 issues
  • App freezes and crashes
  • Login issues and device authorization problems
  • Inability to access all features and services

Requested features

4 requests
  • Ability to change packages easily
  • Multi-SIM management
  • Improved customer support
  • More affordable pricing options

UGT Support

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

mystc KSA

No in-app purchases

None

UGT Support

No in-app purchases

Questions

Is mystc KSA free?
mystc KSA is free to download, with no in-app purchases.
Is UGT Support free?
UGT Support is free to download, with no in-app purchases.
Do mystc KSA or UGT Support have ads?
mystc KSA shows ads; UGT Support does not.
Which is updated more often, mystc KSA or UGT Support?
mystc KSA ships an update every 3 weeks, and UGT Support fortnightly. Most recently, mystc KSA was updated on October 25, 2026 and UGT Support on October 10, 2026.

Other comparisons