Comparison

Queens Public Library vs BC Navigator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Queens Public Library

Access library services on your mobile device. Read, listen to, and watch materials, search the catalog, manage your account, and discover events. Connect with your local library community anywhere with a network connection.

Highlights
  • Read, listen, and watch materials
  • Search library catalog
  • Manage account information
  • Request books
  • Search and register for events
  • Find library locations
  • Join online community
Features
Read full description

The Queens Public Library App is your gateway to QPL’s services on your mobile device. Our revamped application represents a leap forward in usability, speed, and convenience for our users. You can read, listen to, and watch materials directly, search our catalog, view account information, request books, search and register for events, find our locations, ask for assistance, join our vibrant online community, and much more. The QPL Mobile App is compatible with both iPhones and iPads. Experience Queens Public Library like never before, anywhere you have a network connection.

About

BC Navigator

This app personalizes your college experience by providing access to course schedules, grades, tuition balances, and campus maps. It also offers features for faculty and employees, including roster viewing and time balance checks. Additionally, it allows for reporting issues, receiving emergency alerts, and managing appointments.

Highlights
  • View course schedules and grades
  • Check tuition balances and holds
  • Access Digital ID
  • Campus maps and location finder
  • Report facility issues
  • Receive emergency alerts
  • Manage appointments
Features
Read full description

The Brooklyn College Navigator app personalizes your College experience, and connects you to key BC information! • View your course schedule, tuition balances, stops/holds, and posted term grades • Faculty - View your course section rosters • Add courses and events to your personal calendar • Employees - Check your Time & Leave balances • Review your scheduled appointments and check the status of certain pending requests • Use your Digital ID instead of a physical card, with no term validation required • Maps - Find classes and offices - Locate nearby bathrooms, study areas, and more • Careers - Build & track your Career skills from first-year to Commencement • Fix-it - Report necessary bathroom repairs to Facilities • Emergency - Receive campus emergency alerts - Contact Campus Safety • Search course catalogs and campus events • Make appointments with campus offices and advisors • View BC Email and WiFi credentials • Track status of IT Systems Coming Soon: • Notifications of important deadlines and certain transaction updates • Receive class cancellation/relocation alerts • Access Faculty profiles • Connect with Student Clubs Your privacy is important to us. BC Navigator collects aggregate data to improve future versions of the application. No sensitive, personal, or identifying information will be collected. However, you do have the right to opt-out of this data-collection within the Application Settings. BC Navigator Development Team: Mandisa Washington, Anatoliy Gamaylo, Moshe Berman, Leonora Kissis

Screenshots

Queens Public Library4 screens
BC Navigator4 screens

Verdict

The call

The clearest difference is rating: Queens Public Library at 3.2 against BC Navigator's 1.5. Queens Public Library also leads on review sentiment (29% vs 7%). BC Navigator's advantage is update cadence (every 2 months vs every 7 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Queens Public Library holds the better App Store score, 3.2 against 1.5. Both are backed by a comparable volume of ratings — 64 and 187 respectively. Written reviews point the same way: 29% of Queens Public Library's written reviews are positive against 7% of BC Navigator's.

UpkeepUpdate frequency

Queens Public Library ships an update every 7 months, BC Navigator every 2 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
Queens Public Library versus BC Navigator: the parameters behind the verdict, then further details
ParameterQueens Public LibraryBC Navigator
PriceFreeFree
Rating3.2 (64 ratings) — better1.5 (187 ratings)
Positive reviews29.1% of reviews — better7.0% of reviews
Number of ratings64187 — better
Update frequencyEvery 7 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.615.0 — better
Further details — not scored
Size47 MB79 MB
Age rating4+4+
DeveloperQueens Borough Public LibraryBrooklyn College

Customer experience

Queens Public Library

All ratings53 ratings
Positive54.7%
Neutral5.7%
Negative39.6%
Written reviews79 reviews
Positive29.1%
Neutral16.5%
Negative54.4%

BC Navigator

All ratings179 ratings
Positive11.2%
Neutral3.4%
Negative85.5%
Written reviews57 reviews
Positive7.0%
Neutral1.8%
Negative91.2%

User reviews

Queens Public Library

From 64 App Store ratings

What we love

  • 👍 Convenient for requesting books
  • 👍 Easy to use and navigate
  • 👍 Access to ebooks and eContent
  • 👍 Barcode for library card
  • 👍 Useful for checking availability

Room to improve

  • 🐛 Frequent crashes
  • 🐛 App freezes often
  • 🐛 Login issues
  • 🐛 Search function broken
  • 🐛 Scan function not working

BC Navigator

From 187 App Store ratings

What we love

  • 👍 Some users find it helpful (rare)
  • 👍 App can be useful when it works

Room to improve

  • 🐛 Constant crashing
  • 🐛 Frequent login issues
  • 🐛 App is often down or unavailable
  • 🐛 Outdated and poor UI
  • 🐛 Lacks useful information

Bugs and requests

Queens Public Library

Reported bugs

41 issues
  • Scan function doesn't work on iPhone
  • App freezes when accepting terms
  • App freezes when trying to accept terms
  • Pages take a long time to load
  • Search doesn't separate books and movies
Show 36 more
  • Search doesn't work
  • Search button turns into a blank screen
  • App does not show requests or checked out books
  • Search button goes blank, only shows recommended books
  • No notifications for holds or due dates
  • Cannot see checkouts or other functions
  • Cannot request books
  • Logged out randomly, error with login
  • Login info incorrect error
  • Keeps saying number and PIN are invalid
  • Does not recognize card number and email
  • App crashes when trying to request a book
  • App kicks out when trying to request a book on iPhone 6 and 7
  • App closes when clicking 'request'
  • App crashes all the time
  • App opens in phone dimensions on iPad
  • Messages keeps crashing the app
  • CAPTCHA image doesn't show when contacting library
  • App crashes when trying to place a request
  • Library location information not available when requesting a book
  • Card number and PIN not working
  • App crashes on launch after iOS 12 update
  • App immediately exits after opening
  • App doesn't work with iOS 12
  • App crashes in iOS 12 environment
  • App doesn't open after installing iOS 12
  • App stopped working after updating to iOS 12
  • Login issues after update
  • Local library shows closed when it's open
  • Update has broken the app, cannot log in
  • App showing old overdue books, not current ones
  • Cannot view available ebooks
  • Cannot log on, black screen
  • Request function not working properly
  • False info about checked out books
  • App not working after update, cannot login

Requested features

13 requests
  • Add renewal feature
  • Add 'would read again' list
  • Add 'favorite lists' or 'save for later'
  • Add history of checked-out books
  • Add option to rate books (1-5 stars)
Show 8 more
  • Add Apple Wallet support for library cards
  • Offer special notification features for events
  • Add a wishlist feature
  • Ability to type library name in search
  • Display requested books and queue position
  • Develop a version for kids or change age rating
  • Add a text feature for request notifications
  • Confirm a return feature

BC Navigator

Reported bugs

13 issues
  • App crashes on startup
  • App crashes when logging in
  • App crashes when opening ID
  • App crashes on iOS 14 and 15
  • App doesn't keep users logged in
Show 8 more
  • App shows error messages
  • App is frequently down
  • App bounces between screens
  • App doesn't open
  • App requires frequent sign-in
  • App has connection failed errors
  • App shows black spaces in dark mode
  • Login fails with timeout error

Requested features

3 requests
  • Alumni ID access
  • Physical copy option for ID
  • Dark mode compatibility fix

In-app purchases

None

Queens Public Library

No in-app purchases

None

BC Navigator

No in-app purchases

Questions

Is Queens Public Library free?
Queens Public Library is free to download, with no in-app purchases.
Is BC Navigator free?
BC Navigator is free to download, with no in-app purchases.
Which has better reviews, Queens Public Library or BC Navigator?
Queens Public Library is rated higher. Queens Public Library averages 3.2 out of 5 from 64 ratings, while BC Navigator averages 1.5 from 187 ratings.
Do Queens Public Library or BC Navigator have ads?
Neither Queens Public Library nor BC Navigator shows ads.
Which is updated more often, Queens Public Library or BC Navigator?
Queens Public Library ships an update every 7 months, and BC Navigator every 2 months. Most recently, Queens Public Library was updated on October 26, 2026 and BC Navigator on October 24, 2026.

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