mylivechat vs ScreenCastNow
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
mylivechat
This tool allows website visitors to instantly communicate with your personnel through a live chat feature. Representatives can assist visitors by providing information, links, graphics, and guiding them through the website.
- Instant visitor communication
- Live help button
- Information and link sharing
- Website navigation guidance
- High performance tool
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My Live Chat is a free, fast and high performance customer service and sales tool for your website that enables visitors to instantaneously communicate with your personnel. Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site.
ScreenCastNow
Share your iPad or iPhone screen instantly with remote users, ideal for quick presentations or when already on a call. It works across all browsers and devices without requiring downloads or passwords.
- Instantaneous screen sharing
- Phone bridge/conference integration
- Works on every browser and device
- No passwords or installers required
- Effective for short presentations
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Use ScreenCastNow to *instantaneously* show your iPad or iPhone screen to remote users. Comes w/ a Phone Bridge/Conference. =====Why it is better than Online Meeting products?===== Not for every meeting scenario but REALLY EFFECTIVE when: - You ONLY have 2-10 minutes to make your point (no time for downloads) - you are ALREADY on the phone with your audience. You can always use the integrated Phone Bridge. - You want it to work on EVERY browser & device. Guaranteed. - User on the other side don't care about passwords, meeting installer & are concerned about security and privacy. - Obviously, eliminates the travel, when facing social-distancing =====Who is using this today?===== - Medical Doctors to show ECG/EKG charts to patients - Insurance and financial advisors reviewing statements with their clients - Real Estate professionals reviewing properties and loan documents with buyers and sellers - Sales professionals showing deck to prospects & customers - Educators showing / drawing concepts for their students for distance learning
Screenshots
Verdict
The clearest difference is iOS requirement: ScreenCastNow at 12.4 against mylivechat's 16.0. On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | mylivechat | ScreenCastNow |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.0 (8 ratings) — better |
| Positive reviews | 17.3% of reviews | — |
| Number of ratings | — | 8 — better |
| Update frequency | Every 5 weeks | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 12.4 — better |
| Further details — not scored | ||
| Size | 1 MB | 2 MB |
| Age rating | 4+ | 4+ |
| Developer | WEI WANG | onepgr |
Customer experience
mylivechat
ScreenCastNow
Bugs and requests
mylivechat
Reported bugs
41 issues- App doesn't work
- Fails to connect to iOS device
- Failure to log in
- App does not respond
- Slow software
Show 36 moreShow fewer
- Freezes constantly
- White screen on iPhone X
- Not getting chat request pop-up notifications
- App not starting on iOS 13.1.3 or newer
- Can't log in
- Connection bugs all the time
- Cannot stay online, need to log off and back in
- New update is ridiculous, not receiving chats
- Doesn't allow to stay online
- Upgrade doesn't work, takes ages to load
- Cannot chat with people on website
- Default greeting message not available
- White screen when opening app
- App opens as a white screen with nothing on it
- Blank white screen
- App doesn't work anymore
- Sometimes see only white screen
- Not always connecting on device
- White screen most of the time
- Can't get past the white screen
- Only see a white screen
- White screen, cannot access chat console
- Last update was a year ago, not optimistic it will be fixed
- Blank white screen when trying to load app
- App appears to have died after latest iOS updates
- Tells me someone has entered the website, but no visitors shown
- Last update, app does not open at all
- Cannot connect to the server
- Stopped working on iPhone and iPad
- Won't load, cannot login
- Latest update doesn't work, refuses to login
- App needs a lot of work
- No notifications anymore
- Crashes on startup
- Push notifications don't work
- Login button doesn't work
Requested features
7 requests- Option to delete old chats
- Fix screen not jumping up to allow typing
- Update for later versions of iOS
- Add typing indicator for visitor/agent
- Update for iPhone 6/6+ screen size
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- Visual redesign needed
- Better notification sound options
ScreenCastNow
Not enough reviews yet to summarise bugs or requests.
In-app purchases
mylivechat
No in-app purchases
ScreenCastNow
No in-app purchases
