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mylivechat

mylivechat

by WEI WANG

0 ratings
52 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • March 9, 2014
  • October 8, 2026

Features

Developer

WEI WANG
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mylivechat screenshot #1 for iPhone
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iphone
ipad
📌Ready
Reviews summary↘︎
⭐52
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📝2+ tags
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🔄6+ apps
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❓4 answered
FAQ↘︎
📦~ in 1 month
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About

This tool allows website visitors to instantly communicate with your personnel through a live chat feature. Representatives can assist visitors by providing information, links, graphics, and guiding them through the website.

✓Instant visitor communication
✓Live help button
✓Information and link sharing
✓Website navigation guidance
✓High performance tool
Show original description

What users say about mylivechat

Reviews of mylivechat, a Productivity app, are mostly negative. What users like most: good for business notifications, works well when functional. Top complaints: app doesn't work, terrible performance. Summarized from real user reviews.

Positive things

  • 👍Good for business notifications
  • 👍Works well when functional
  • 👍Free for most features
  • 👍Excellent tool for business
  • 👍Amazing that it's free

Negative things

  • 🐛App doesn't work
  • 🐛Terrible performance
  • 🐛Slow in opening
  • 🐛Fails to connect
  • 🐛Freezes constantly
  • 🐛White screen on launch
  • 🐛Login issues
  • 🐛Not reliable
  • 🐛Barely usable
  • 🐛Crashes on startup
  • 🐛Does not work most of the time
  • 🐛Connection bugs
  • 🐛Default greeting message not working
  • 🐛New update is bad
  • 🐛App is old and slow
  • 🐛Looks like it was made by a rookie
+1

What's New in mylivechat

3.0.22

October 8, 2026

Updated MyLiveChat agent console for iPhone and iPad.

User reviews

Most RecentHighest RatedLowest Rated

The app doesn’t work

Really bad app doesn’t work
MkhdeirMkhdeir

Terrible

This is a terrible app and looks like it was made by a rookie
Amigo NzAmigo Nz

Slow in opening

Why is it so slow on my phone and at times I need to delete the whole app and download it again before login in and it will still do same each time I try to open it again
papyxelapapyxela

Forget about it for your mobile device

Started using it back in 2018 or 2019. Regularly fails to connect to my iOS device. Customer support usually replies within a day or two saying the developer is aware of the situation. This most recent failure has been going on for several months now. FAILURE TO LOG IN! Fix it already!
NewYear59NewYear59

Not working anymore?

Recently updated to iOS 15 and the app doesn’t appear to respond anymore or allow me to log back in.
OrangeUScrdOrangeUScrd
See 47 more reviews

User experience

🐞

Reported Bugs

41 issues

App doesn't work

Bug

Fails to connect to iOS device

Bug

Failure to log in

Bug

App does not respond

Bug

Slow software

Bug

Freezes constantly

Bug

White screen on iPhone X

Bug

Not getting chat request pop-up notifications

Bug

App not starting on iOS 13.1.3 or newer

Bug

Can't log in

Bug

Connection bugs all the time

Bug

Cannot stay online, need to log off and back in

Bug

New update is ridiculous, not receiving chats

Bug

Doesn't allow to stay online

Bug

Upgrade doesn't work, takes ages to load

Bug

Cannot chat with people on website

Bug

Default greeting message not available

Bug

White screen when opening app

Bug

App opens as a white screen with nothing on it

Bug

Blank white screen

Bug

App doesn't work anymore

Bug

Sometimes see only white screen

Bug

Not always connecting on device

Bug

White screen most of the time

Bug

Can't get past the white screen

Bug

Only see a white screen

Bug

White screen, cannot access chat console

Bug

Last update was a year ago, not optimistic it will be fixed

Bug

Blank white screen when trying to load app

Bug

App appears to have died after latest iOS updates

Bug

Tells me someone has entered the website, but no visitors shown

Bug

Last update, app does not open at all

Bug

Cannot connect to the server

Bug

Stopped working on iPhone and iPad

Bug

Won't load, cannot login

Bug

Latest update doesn't work, refuses to login

Bug

App needs a lot of work

Bug

No notifications anymore

Bug

Crashes on startup

Bug

Push notifications don't work

Bug

Login button doesn't work

Bug
✨

Requested Features

7 requests

Option to delete old chats

Feature

Fix screen not jumping up to allow typing

Feature

Update for later versions of iOS

Feature

Add typing indicator for visitor/agent

Feature

Update for iPhone 6/6+ screen size

Feature

Visual redesign needed

Feature

Better notification sound options

Feature

FAQ

What does My Live Chat do?

My Live Chat is a tool designed to facilitate instant communication between website visitors and your personnel. It allows visitors to click a live help button and connect with a representative for assistance.

How does the live chat feature work?

When a visitor clicks the live help button on your website, they are connected with one of your representatives. The representative can then assist the visitor by providing information, links, graphics, or guiding them through your site.

Is My Live Chat free to use?

Yes, My Live Chat is a free tool. There are no associated costs mentioned for its usage.

What are the main benefits of using this app?

The app offers a fast and high-performance customer service and sales solution. It enables instantaneous communication, allowing for efficient visitor assistance and guidance through your website.