Comparison

GMX vs mylivechat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

GMX

Manage your email, cloud storage, and news in one convenient app. Features a smart inbox that automatically categorizes emails for better organization and a secure cloud for file backup and sharing. Enjoy customizable push notifications and PIN protection for enhanced security.

Highlights
  • Smart Inbox for automatic email categorization
  • Secure cloud storage for file backup and sharing
  • Customizable push notifications
  • PIN protection for secure access
  • Support for multiple GMX mail accounts
  • Battery-saving email push service
Features
Read full description

Simple, secure, and up to date With the official GMX Mail app, you have access to your emails and files* anytime. Intuitive and secure Your inbox is clearly organized into categories, filters unwanted newsletters, and neatly displays online orders and parcel tracking (e.g., Deutsche Post, DHL). In the integrated cloud, you can easily store and share your files and photos. Protected by trusted GMX security standards. You’ll also receive up-to-date news from around the world. ------------------------------------------------ GMX FreeMail at a glance: EMAIL - Send and receive encrypted emails - Smart inbox: Automatic inbox sorting (orders, newsletters, social media) - Optional: AI-generated subject suggestions - Add multiple GMX accounts - Parcel tracking and shipment details directly in your inbox (e.g., DHL, Deutsche Post, DPD, GLS) - Mail notification: Know which letters are on their way—free of charge via email, in cooperation with Deutsche Post - Sync contacts and calendar - PIN protection and two-factor authentication - FreeMail or premium upgrades with additional storage and additional features PHOTOS & FILES* - Secure cloud storage for photos, videos, and documents - Automatic photo backup from your smartphone - Easily share files and photos via link NEWS (only available in German) - Personalized news overview (politics, knowledge, entertainment, sports, local news) - Optional push notifications for breaking news ------------------------------------------------ ABOUT GMX GMX is one of Europe’s leading email providers—with over 25 years of experience. Millions of users trust in strong European data protection and top-level security for their emails and data. → Discover the GMX app now and secure your preferred @gmx.net address! ------------------------------------------------ Terms of Use: https://www.gmx.co.uk/company/terms/ Privacy Policy: https://www.gmx.co.uk/company/privacypolicy/ * The cloud service will only be available through a paid Cloud Upgrade in Austria from October 7th 2026.

About

mylivechat

This tool allows website visitors to instantly communicate with your personnel through a live chat feature. Representatives can assist visitors by providing information, links, graphics, and guiding them through the website.

Highlights
  • Instant visitor communication
  • Live help button
  • Information and link sharing
  • Website navigation guidance
  • High performance tool
Features
Read full description

My Live Chat is a free, fast and high performance customer service and sales tool for your website that enables visitors to instantaneously communicate with your personnel. Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site.

Screenshots

GMX4 screens
mylivechat4 screens

Verdict

The call

The clearest difference is review sentiment: GMX at 77% against mylivechat's 17%. GMX also leads on update cadence (fortnightly vs every 5 weeks). mylivechat's advantage is in-app purchases (none vs 19) and ads (none vs shown). On price and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. GMX sells 12 in-app purchases, starting at $0.99 per month. mylivechat asks for nothing beyond the download.

UpkeepUpdate frequency

GMX ships an update fortnightly, mylivechat every 5 weeks. The most recent releases landed on October 23, 2026 and October 18, 2026 respectively.

Scorecard6 real differences · 4 level
GMX versus mylivechat: the parameters behind the verdict, then further details
ParameterGMXmylivechat
PriceFreeFree
Rating4.7 (17K ratings) — better—
Positive reviews76.9% of reviews — better17.3% of reviews
Number of ratings17K — better—
Update frequencyFortnightly — betterEvery 5 weeks
AdsYesNo — better
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.0 — better
Further details — not scored
Size373 MB1 MB
Age rating4+4+
Developer1&1 Mail & Media GmbHWEI WANG

Customer experience

GMX

All ratings17,209 ratings
Positive92.0%
Neutral3.6%
Negative4.5%
Written reviews1,669 reviews
Positive76.9%
Neutral3.7%
Negative19.4%

mylivechat

Written reviews52 reviews
Positive17.3%
Neutral11.5%
Negative71.2%

User reviews

GMX

From 17K App Store ratings

What we love

  • 🚀 Available always
  • 🔒 Secure and reliable
  • 👍 Simple and easy to use
  • 👍 Comprehensive and feature-rich
  • 👍 Great alternative to big tech

Room to improve

  • 🐛 Occasional login issues
  • 🐛 Slow loading times
  • 🐛 Crashes and bugs
  • 🔍 Unwanted ads and spam
  • 🌐 Confusing German language pages

mylivechat

From App Store reviews

What we love

  • 👍 Good for business notifications
  • 👍 Works well when functional
  • 👍 Free for most features
  • 👍 Excellent tool for business
  • 👍 Amazing that it's free

Room to improve

  • 🐛 App doesn't work
  • 🐛 Terrible performance
  • 🐛 Slow in opening
  • 🐛 Fails to connect
  • 🐛 Freezes constantly

Bugs and requests

GMX

Reported bugs

3 issues
  • Frequent sign-outs
  • Inconsistent sync between devices
  • Inability to access certain folders

Requested features

5 requests
  • Customizable font sizes
  • Dark mode option
  • Improved spam filtering
  • Better integration with other apps
  • Ability to schedule emails

mylivechat

Reported bugs

41 issues
  • App doesn't work
  • Fails to connect to iOS device
  • Failure to log in
  • App does not respond
  • Slow software
Show 36 more
  • Freezes constantly
  • White screen on iPhone X
  • Not getting chat request pop-up notifications
  • App not starting on iOS 13.1.3 or newer
  • Can't log in
  • Connection bugs all the time
  • Cannot stay online, need to log off and back in
  • New update is ridiculous, not receiving chats
  • Doesn't allow to stay online
  • Upgrade doesn't work, takes ages to load
  • Cannot chat with people on website
  • Default greeting message not available
  • White screen when opening app
  • App opens as a white screen with nothing on it
  • Blank white screen
  • App doesn't work anymore
  • Sometimes see only white screen
  • Not always connecting on device
  • White screen most of the time
  • Can't get past the white screen
  • Only see a white screen
  • White screen, cannot access chat console
  • Last update was a year ago, not optimistic it will be fixed
  • Blank white screen when trying to load app
  • App appears to have died after latest iOS updates
  • Tells me someone has entered the website, but no visitors shown
  • Last update, app does not open at all
  • Cannot connect to the server
  • Stopped working on iPhone and iPad
  • Won't load, cannot login
  • Latest update doesn't work, refuses to login
  • App needs a lot of work
  • No notifications anymore
  • Crashes on startup
  • Push notifications don't work
  • Login button doesn't work

Requested features

7 requests
  • Option to delete old chats
  • Fix screen not jumping up to allow typing
  • Update for later versions of iOS
  • Add typing indicator for visitor/agent
  • Update for iPhone 6/6+ screen size
Show 2 more
  • Visual redesign needed
  • Better notification sound options

In-app purchases

12 purchases

GMX

Subscriptions12
  • Cloud 30 GB3 variants$0.991 Month
  • TrackFree$1.491 Month
  • adfree App$1.991 Month
Show 9 more
  • Cloud 100 GB$1.991 Month
  • Cloud 150 GB3 variants$2.491 Month
  • Cloud 250 GB2 variants$3.491 Month
  • GMX ProMail2 variants$3.991 Month
  • GMX ProMail2 variants$4.491 Month
  • GMX TopMail$6.991 Month
  • AdFree$22.901 Year
  • GMX ProMail$49.991 Year
  • GMX TopMail$69.991 Year
None

mylivechat

No in-app purchases

Questions

Is GMX free?
GMX is free to download, with in-app purchases available.
Is mylivechat free?
mylivechat is free to download, with no in-app purchases.
Do GMX or mylivechat have ads?
GMX shows ads; mylivechat does not.
Which is updated more often, GMX or mylivechat?
GMX ships an update fortnightly, and mylivechat every 5 weeks. Most recently, GMX was updated on October 23, 2026 and mylivechat on October 18, 2026.

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