Comparison

mail.com vs mylivechat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

mail.com

Manage your emails and cloud storage from a single app. Receive instant notifications for new messages and access your contacts and documents on the go. Secure your account with PIN or biometric authentication.

Highlights
  • Unified inbox for all email addresses
  • 2GB cloud storage
  • Push notifications
  • PIN or biometric authentication
  • Automatic photo backup
  • Contact synchronization
Features
Read full description

The mail.com mail app for iPhone and iPad lets you take your email and cloud wherever you go. The mail.com mail app brings comprehensive functionality to your mobile device. Perfect for iPhone and iPad users, the email app from mail.com puts a wealth of productivity tools directly into your hand. Check all your email addresses and view your cloud documents from one centralized mailbox – wherever you go. Enable push notifications to ensure you never miss an important message again. Discover the many features of the mail.com email app and get your emails whenever you need them, wherever you are. What customers are saying: "Everything you could wish for. Simply open, read, delete, done. No frills or 1000 options to subscribe or play. Thanks" "Good stuff. The way email should work today!" "Cool. I have been using this app for such a long time and I would not change." "Best email account in the world. Thank you" "Great app! Convenient, easy to navigate" Reliable and secure e-mail The mail.com email app is optimized for use with a mail.com email account by 1&1. With an mail.com email account you can select from our 100+ email domains, like @email.com and @usa.com. Ideal for business emails, our mail app lets you set personalized notifications and use many organizational features that our webmail solution provides. This means you can easily access your mail.com contacts and synchronize them with the contacts on your iPhone. The mail.com email client for iOS enabled devices also includes powerful security features to ensure your communications are never compromised. The email app for iOS is simple to install and intuitive to use. You can even make it the default mail app on your iPhone. This makes managing your mails a breeze – giving you the opportunity to write, reply and organize your mail wherever you go. Syncing your inbox between multiple devices is also possible, allowing you to move seamlessly from your iPhone to your iPad without breaking your concentration. Cloud storage and emails in one With mail.com freemail you also get 2GB of reliable cloud storage. Store e-mail attachments, photos, documents and more in your mail.com Cloud and your online file manager is right at your fingertips in this combined e-mail and cloud app. The app will automatically sync not only every message in your inbox but all the files in your cloud storage, so you can access them whenever and wherever you are online. Just open the app and get started! You can even activate automatic photo backup from your iPhone or iPad to your mail.com Cloud and keep your precious memories safe in our secure online storage. All you need to do is sign up for a freemail account from mail.com and download the app to enjoy these gr eat features: • iPhone optimized • Convenient push notifications • Increased security through PIN or biometric authentication • Mobile access to your mail.com contacts • Integrated cloud with automatic photo backups • Customizable interface • 100+ email domains available to create email address of your choice • Sync automatically with mail.com web browser email client • Set as default mail app on iPhone or iPad • Convenient folder and file manager in Cloud 100+ email domains One of the best things about using the mail.com app as your iPhone email app or iPad email app is creating unique email addresses. Customize your email address with our 100+ email domains. In addition to our @mail.com domain, here are just five of the available email domains that we offer: 1 @email.com domain 2 @usa.com domain 3 @post.com domain 4 @techie.com domain 5 @dr.com domain Feedback welcome! We’d love to hear what you think and we welcome your feedback and user experiences with the iPhone and iPad app. Contact us today and help us improve your email experience. Terms & Conditions: https://www.mail.com/company/terms/

About

mylivechat

This tool allows website visitors to instantly communicate with your personnel through a live chat feature. Representatives can assist visitors by providing information, links, graphics, and guiding them through the website.

Highlights
  • Instant visitor communication
  • Live help button
  • Information and link sharing
  • Website navigation guidance
  • High performance tool
Features
Read full description

My Live Chat is a free, fast and high performance customer service and sales tool for your website that enables visitors to instantaneously communicate with your personnel. Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site.

Screenshots

mail.com4 screens
mylivechat4 screens

Verdict

The call

The clearest difference is review sentiment: mail.com at 76% against mylivechat's 17%. mail.com also leads on update cadence (fortnightly vs every 5 weeks). mylivechat's advantage is in-app purchases (none vs 11) and ads (none vs shown). On price and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. mail.com sells 6 in-app purchases, starting at $0.99 per month. mylivechat asks for nothing beyond the download.

UpkeepUpdate frequency

mail.com ships an update fortnightly, mylivechat every 5 weeks. The most recent releases landed on October 16, 2026 and October 13, 2026 respectively.

Scorecard6 real differences · 4 level
mail.com versus mylivechat: the parameters behind the verdict, then further details
Parametermail.commylivechat
PriceFreeFree
Rating4.7 (105K ratings) — better—
Positive reviews75.5% of reviews — better17.3% of reviews
Number of ratings105K — better—
Update frequencyFortnightly — betterEvery 5 weeks
AdsYesNo — better
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.0 — better
Further details — not scored
Size356 MB1 MB
Age rating4+4+
Developer1&1 Mail & Media Inc.WEI WANG

Customer experience

mail.com

All ratings104,786 ratings
Positive93.4%
Neutral3.1%
Negative3.5%
Written reviews1,701 reviews
Positive75.5%
Neutral6.0%
Negative18.5%

mylivechat

Written reviews52 reviews
Positive17.3%
Neutral11.5%
Negative71.2%

User reviews

mail.com

From 105K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Simple and clean interface
  • 🔒 Secure email service
  • 💡 Variety of domain options
  • 🚀 Quick email delivery

Room to improve

  • 🐛 Occasional login issues
  • 🐛 Delayed email notifications
  • 💡 Need for more advanced features
  • 🔋 Slow performance on older devices
  • 🔍 Lacking robust search functionality

mylivechat

From App Store reviews

What we love

  • 👍 Good for business notifications
  • 👍 Works well when functional
  • 👍 Free for most features
  • 👍 Excellent tool for business
  • 👍 Amazing that it's free

Room to improve

  • 🐛 App doesn't work
  • 🐛 Terrible performance
  • 🐛 Slow in opening
  • 🐛 Fails to connect
  • 🐛 Freezes constantly

Bugs and requests

mail.com

Reported bugs

4 issues
  • Emails not loading properly
  • Inability to delete or move emails
  • Sync issues between app and web version
  • Frequent app crashes or freezes

Requested features

5 requests
  • Improved email organization and folder management
  • Option to disable ads in free version
  • Enhanced search capabilities
  • Ability to attach various file types
  • Customizable email signatures

mylivechat

Reported bugs

41 issues
  • App doesn't work
  • Fails to connect to iOS device
  • Failure to log in
  • App does not respond
  • Slow software
Show 36 more
  • Freezes constantly
  • White screen on iPhone X
  • Not getting chat request pop-up notifications
  • App not starting on iOS 13.1.3 or newer
  • Can't log in
  • Connection bugs all the time
  • Cannot stay online, need to log off and back in
  • New update is ridiculous, not receiving chats
  • Doesn't allow to stay online
  • Upgrade doesn't work, takes ages to load
  • Cannot chat with people on website
  • Default greeting message not available
  • White screen when opening app
  • App opens as a white screen with nothing on it
  • Blank white screen
  • App doesn't work anymore
  • Sometimes see only white screen
  • Not always connecting on device
  • White screen most of the time
  • Can't get past the white screen
  • Only see a white screen
  • White screen, cannot access chat console
  • Last update was a year ago, not optimistic it will be fixed
  • Blank white screen when trying to load app
  • App appears to have died after latest iOS updates
  • Tells me someone has entered the website, but no visitors shown
  • Last update, app does not open at all
  • Cannot connect to the server
  • Stopped working on iPhone and iPad
  • Won't load, cannot login
  • Latest update doesn't work, refuses to login
  • App needs a lot of work
  • No notifications anymore
  • Crashes on startup
  • Push notifications don't work
  • Login button doesn't work

Requested features

7 requests
  • Option to delete old chats
  • Fix screen not jumping up to allow typing
  • Update for later versions of iOS
  • Add typing indicator for visitor/agent
  • Update for iPhone 6/6+ screen size
Show 2 more
  • Visual redesign needed
  • Better notification sound options

In-app purchases

6 purchases

mail.com

Subscriptions6
  • 25 GB3 variants$0.991 Month
  • adfree App$1.991 Month
  • 150 GB2 variants$2.991 Month
Show 3 more
  • 250 GB2 variants$3.991 Month
  • mail.com Premium$3.991 Month
  • mail.com Premium$29.991 Year
None

mylivechat

No in-app purchases

Questions

Is mail.com free?
mail.com is free to download, with in-app purchases available.
Is mylivechat free?
mylivechat is free to download, with no in-app purchases.
Do mail.com or mylivechat have ads?
mail.com shows ads; mylivechat does not.
Which is updated more often, mail.com or mylivechat?
mail.com ships an update fortnightly, and mylivechat every 5 weeks. Most recently, mail.com was updated on October 16, 2026 and mylivechat on October 13, 2026.

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