Card Utilities vs CA Service Point
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Card Utilities
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The eID is an electronic proof of identity (with chip) for citizens, with which you can carry out electronic transactions. The eID Viewer is an application that allows you to view the digital data on your eID card. It can be used to check the authenticity of the eID card, store identity information, copying identity information on to a web page. This application supports reading the Belgium eID card, Thai eID card, Spain eID card, Portugal eID card, you will need work with Feitian mobile readers, insert your ID card then you're ready to go. Below cards are supported: 1. Belgium eID card 2. Portugal eID card Below readers works with eID Viewer: 1. Feitian bR301(Bluetooth 3.0) 2. Feitian bR301BLE (Bluetooth 4.0+) 3. Feitian bR500 (Bluetooth 4.0+) 4. Feitian iR301 (Lightning connector)
CA Service Point
Report issues and manage support tickets from your mobile device. This app allows for easy ticket submission, tracking, and updates, with features like natural language input and geolocation support.
- Report issues using natural language
- View and manage support tickets
- Track ongoing ticket activity
- Add and view attachments
- Use geolocation for service requests
- One-click service desk calling
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The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 or above release of CA Service Management. With CA Service Point mobile app, you can: . Use natural language to report an issue, anywhere anytime . Receive context-based suggestions . Manage tickets, including adding comments and modifying and closing tickets . Track ongoing activity . View, download and add attachments . Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting a service. . Call your Service Desk with a single click via the auto dialer
Screenshots
Verdict
The clearest difference is update cadence: Card Utilities at every 2 months against CA Service Point's every 6 months. Card Utilities also leads on iOS requirement (9.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Card Utilities ships an update every 2 months, CA Service Point every 6 months. The most recent releases landed on October 27, 2026 and October 13, 2026 respectively.
| Parameter | Card Utilities | CA Service Point |
|---|---|---|
| Price | Free | Free |
| Rating | — | 1.0 (1 ratings) — better |
| Number of ratings | — | 1 — better |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 9.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 1 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | FEITIAN Technologies Co.,Ltd. | CA, Inc |
In-app purchases
Card Utilities
No in-app purchases
CA Service Point
No in-app purchases
Questions
Is Card Utilities free?
Is CA Service Point free?
Do Card Utilities or CA Service Point have ads?
Which is updated more often, Card Utilities or CA Service Point?
Other comparisons
