Ease Applications Messaging vs Avera MyChart

Ease allows patients to invite family members and loved ones to receive text, photo and video updates on their status throughout the hospital experience in a safe and secure app. A HIPAA compliant communication app, Ease is designed to improve patient satisfaction and increase transparency with updates used to educate and inform families on the patient’s status. Family members and loved ones will be able to view all Ease updates for 60 seconds of screen time before it disappears, and all content is never stored on a device. Improving patient satisfaction, communication and reducing anxiety has never been easier. Ease is freedom from the waiting room. The Ease App uses 5G, 4G, LTE or WiFi connections (when available). Within the app, patients are able to add the family and friends they want to keep informed and relaxed throughout their medical procedure or hospital stay. Encrypted texts, photos and videos are sent at the direction of the patient’s medical team. In order to receive Ease updates, your medical provider must be signed up for the Ease program. Key Features of Ease - Complimentary to patient, family and friends - Real-time Updates - never lose sight of your loved one - Customizable Messages - open communication reduces anxiety - Communications disappear after 60 seconds - nothing stored on mobile devices - Patients select preference of update content - receive just texts, texts and photos or texts, photos and videos - 256-bit encryption - we take security seriously - HIPAA compliant - protecting patient privacy We want to hear from you. To find out availability in your area please email us at support@easeapplications.com or visit easeapplications.com Ease works on virtually all carriers and networks but some carrier limitations may apply. Available for tablet devices as well.

Avera MyChart offers personalized and secure online access to your medical records and health insurance information from your mobile device. Avera MyChart is an all-in-one app for Avera patients and/or Avera Health Plans members. With Avera MyChart you can: • Schedule medical appointments. • View your health information, including medications, allergies, test results and more. • Message your care team. • Request medication refills. • Access resources for trusted health information. Avera Health Plans members can: • Access coverage details and eligibility, insurance cards and plan details. • View providers and facilities in your network and covered by your plan. • Review claims, authorizations and explanation of benefits documents. • Make premium payments and set up auto pay. • Message customer service. • Access links to pharmacy and wellness portals. Upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs. Already have an account? Download and log in today. New to Avera MyChart? Go to Avera.org/MyChart to get started. Need help? Call our help desk at 855-667-9704.