MDLIVE vs Gateway Benefits

Have an MDLIVE virtual doctor visit with board-certified physicians from the comfort and convenience of your own home or from wherever you are, whenever you want – nights, after hours, weekends, and holidays. MDLIVE also offers behavioral health appointments with licensed therapists and board-certified psychiatrists as well as dermatology services. You can schedule an appointment at a time and day that's convenient for you or have an on-demand visit in around 15 minutes. All MDLIVE doctors are board-certified and state-licensed, with an average of 15+ years of experience. MDLIVE has two National Committee for Quality Assurance certifications and is accredited by the American Telemedicine Association. MDLIVE doctors are also friendly, caring, compassionate, and experts in conducting virtual medical consultations. And best of all, 9 out of 10 people would recommend us to their friends and family members in need of a doctor's visit. Great reasons to use MDLIVE virtual doctors: 1. You're not feeling up to leaving home 2. You want to avoid the high cost of Urgent Care or the ER 3. Your doctor isn't available 4. It's after hours, the weekend or a holiday 5. You need a short-term refill on a prescription 6. It's hard to get to the doctor's office 7. You don't want to take time off work or be away from home MDLIVE doctors treat more than 80 non-emergency medical conditions like these: • Allergies • Back Pain • Bronchitis • Common Cold • Constipation • Cough • COVID-19 Assessment • Diarrhea • Ear Infections • Flu • Headache • Nausea • Pink Eye • Rashes • Respiratory Problems • Sinus Infections • Sore Throat • Strep Throat • Urinary Tract Infections (Females 18+) • …and more We also offer treatment and support for a wide variety of behavioral health issues: • Addictions • Anxiety • Bipolar Disorder • Depression • Grief and Loss • LGBTQ+ Support • Life Changes • Men's Issues • Panic Disorders • Parenting Issues • Postpartum Depression • Relationship Issues • Stress Management • Trauma and PTSD • Women's Issues • And more MDLIVE provides the ability for Virtual Primary Care patients to connect with FDA-cleared medical devices and securely share their data with their MDLIVE Care Team and Primary Care Provider. Although the data is not actively monitored, it is carefully reviewed during subsequent follow-up visits. At these visits, healthcare providers utilize their clinical judgment to effectively manage the patient's condition and treatment plan in accordance with established clinical guidelines. It is important to note that MDLIVE does not support individual usage without the consent and support of a healthcare provider. Therefore, users must always consult with their healthcare provider before making any changes to their care plan, ensuring that their treatment aligns with the appropriate clinical guidance. We treat thousands of people a day with many different conditions, but you should not use MDLIVE if you are experiencing a medical emergency. In addition, we don't treat sexually transmitted diseases, urinary tract infections in males, or urinary tract infections in females under 18 years of age. MDLIVE also cannot treat children under 3 with a fever and children under 12 with ear pain. Copyright © 2023 MDLIVE, Inc. All Rights Reserved. MDLIVE may not be available in certain states and is subject to state regulations. MDLIVE does not replace the primary care physician, is not an insurance product, and may not be able to substitute for traditional in-person care in every case or for every condition. MDLIVE does not guarantee patients will receive a prescription, does not prescribe DEA controlled substances and may not prescribe non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. and may not be used without written permission. For complete terms of use, visit www.mdlive.com/terms-of-use

Introducing the Gateway Banking | Mortgage Employee Health Benefits app! We understand that navigating the intricacies of health benefits and healthcare can be daunting, but with the Gateway benefits app, we're here to make it seamless! Whether you have questions about your benefits, coverage details, or need assistance scheduling an appointment, we've got you covered. Connect with our friendly care guides directly through the app – we've got the answers you need! The Gateway benefits app offers a comprehensive suite of features to streamline your healthcare experience, all within one convenient platform: 1. Personalized Care Guide Chat: Seeking cost-effective care options or clarifications about your health benefits? Whether it's coverage inquiries or a recent healthcare bill, our team is here to assist and guide you toward more affordable medical care. 2. Real-time Benefits Information: Wondering about your deductible or out-of-pocket expenses this year? We provide up-to-date insights into your healthcare spending, so you're always in the know. 3. Incentives Hub: Does your employer offer enticing financial incentives for wellness and other health perks? Discover and make the most of these incentives directly within the app! 4. Digital Insurance Card: Bid farewell to the days of misplaced or outdated insurance cards. Your most current card is automatically available in the app, ensuring you always have it on hand. 5. Inclusive Access: Spouses and adult dependents can also create accounts* to benefit from the Medefy app's array of offerings. ...and much more! Creating your account is a breeze, taking just 60 seconds. Download the Gateway benefits app today to experience how effortless, speedy, and cost-effective navigating your health benefits can be! *Account creation and app usage are subject to confirmed health plan benefits eligibility.