MDLIVE User Reviews

Customer Experience

Positive experience82.1% of reviews
Neutral1.7% of reviews
Negative experience16.2% of reviews

~ Based on 764 written reviews from the US App Store.

What users say

Is MDLIVE Safe?

MDLIVE appears safe based on user ratings. AppsHunter Safety Score for MDLIVE is 94/100.

This assessment is based on 93,543 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.1% of ratings point to a safe experience
1.9% of ratings suggest some concerns
5.0% of ratings point to a risky experience

~ Based on 93,543 App Store ratings for MDLIVE.

Is MDLIVE Legit?

MDLIVE appears to be a legitimate app. AppsHunter Legitimacy Score for MDLIVE is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Thankful

So thankful to have this as a benefit, especially with a newborn and a toddler who are always showing symptoms of something

Great therapist

I love my therapist. She is so personable and able to talk about anything. Jocelyn Johnson is nonjudgmental and directs in the right thinking and action, with small directing that is not intimidating. She helps me stay on track and develop my coping skills to reduce anxiety and depressive episodes. I hope she is available for a very long time.
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Will not make appointment freezes.

Everytime I try and make an appointment it freezes. When I try to resume it won’t press the button.

No bias

Legitimately awful app, I mean so hard to navigate also just a scam $65 dollars saying I have a common cold and clearly have white spots in my throat which is clearly strep throat, and then had to get passed around ai calls forever to finnally get anything close to done. Not a legitimate things, pls look for a different way to find Medicare.
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Consistently excellent

MDLive is super convenient and every doctor I have gone to has been thorough, patient and excellent. I’ve switched my primary care over to MD live.

Awesome!

Quick, affordable, honest and reassuring!!

Eye issue

Kathryn Brennick was very helpful with her questions and advice. I am happy with my appointment and will use MD Live again

Easy, Quick and Friendly

Very easy to use, saved a lot of time, and friendly thorough service

Easy Peasy

I can’t recommend MD Live enough! Fast & easy for those small issues you don’t need to see an in-person medical professional for! It’s great for weekends, after hours, or for when you really can’t take off work.

Amazing platform!

MD Live is easy to use, quick and reliable! Love it!

I’m SO grateful for MD Live!!

I’m SO grateful for MD Live!! The process is so easy and fast, you can’t beat it!

Mike E

Dr. Tang made me an informed patient showing me my options and interviewing me as a patient. Thank you.

Fast helpful and very easy to use!

I had a great experience with MDLIVE when I needed quick care for a bad sinus infection. The app is very simple to use. I got an appointment within 30 minutes on a Saturday. The doctor was kind, listened well, and sent my prescription right to my local pharmacy. It saved me a long trip to urgent care. Highly recommended for busy people!"
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Professional and Fast Servicen

MDLIVE allowed me to see a doctor from home. I like that especially while feeling ill.

Helpful

So glad to not have to go to the dr and catch another illness.

Kind and knowledgeable staff

Fast and reliable for all folks that do not have time for ER or office visits that take hours!

Me sentí muy bien después de la terapia 👍🏽

Excelente, muchas gracias ☺️ a Mario Garcia por haberme escuchado y darme herramientas para poder trabajar en áreas de mi vida y salud mental ❤️🙏🏽

Face Rash

Dr was efficient and Friendly. Sent a prescription to pharmacy.

Asked Her To Be My Primary Care Doc

The doctor was so thorough and offered suggestions on how to control my issue without medication. She did write the prescription but I will try the other suggestions to see if those help. She was wonderful!

Horrible service

Recently was running low on medication and had the pharmacy attempt to authorize a refill through MD Live’s pharmacy # but there was no response for nearly a week; I attempt to schedule an appointment in the morning for a call in the afternoon but the appointment never get scheduled, then I try to schedule an urgent care and e-visit in the afternoon but none of the a scheduling works, I end up having to call the support number to get an appointment where the provider doesn’t even see the information that has been provided. If you have a choice, use an different tele-health provider, MD Live has been nothing but a headache from day 1, it was just dangerously bad in the last week, if I could give zero stars I would.
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