Discouraging
A blood pressure reading of 126/70 mm Hg is considered elevated (not high blood pressure or Stage 1 hypertension) according to guidelines from the American Heart Association, yet the app marks it as high. I am working very hard for that number, and my doctor is encouraged by it. She says no further medication is needed, yet every morning, when I take my measurement and record it in the app, rather than saying “elevated,” it says “high.” I think that if the app is going to be accurate and factual, it should report readings as on target, elevated, or high in accordance with the American Heart Association guidelines. I need not to be discouraged or dissuaded from taking and recording my readings.
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Great service
I love that this app gives me options for care that are not available in my rural area.
Worst medical app ever
Provider was sent a prescription refill weeks ago. Hasn’t refilled it even though the last time we met she wanted me to stay on the same medication and dose. The only way to get in touch is to beg blindly for an appointment, for which I’ll have to pay $25 just to tell her to do her job. You can’t message the provider at all. You can’t even schedule. You just have to indicate some vague times and days you might be available and then the provider picks whatever they want where’s it’s a day/time you said you were available or not. I’m going back to real providers that aren’t hidden behind a paywall to even contact.
Updated 27Oct: It’s been over a week and I still don’t have the refill. I’m scheduled with an in-person provider who has messaging. Now if I can just get my medical records from this app without downloading a single page for each and every visit…Not holding out any hope on that.
Updated 27Oct: It’s been over a week and I still don’t have the refill. I’m scheduled with an in-person provider who has messaging. Now if I can just get my medical records from this app without downloading a single page for each and every visit…Not holding out any hope on that.
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Timely
Quick visit with help
First time
I woke up to a cluster of bites 3 days ago. And it progressively got worse on the swelling and tenderness. Family was worried and I started to worry also. I was going to visit the urgent care first thing next morning but then I remembered my insurance covered virtual visits. Right away downloaded the MDLive app. Registered and signed up at no cost. That fast and that easy. I set up my appointment to see a doctor as soon as possible, due to being almost 1am. Took about 15 minutes to get a live video consultation. I uploaded my photos in the app and accepted the call in the app as well. Definitely way faster and convenient and I will be picking up my prescription in the morning once the pharmacy opens.
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Quick and efficient
Great service. Fast, efficient, and exactly what I needed.
MD LIVE VISITS
The ease of setting appointments when needed or using for behavioral health has been GREAT! I love the reminders via email, phone and text. Simply makes going to see a doctor or therapist less stressful.
What I’ve needed
This is what I’ve needed and thank you MD Live for the opportunity.
Worst medical app ever
Provider was sent a prescription refill weeks ago. Hasn’t refilled it even though the last time we met she wanted me to stay on the same medication and dose. The only way to get in touch is to beg blindly for an appointment, for which I’ll have to pay $25 just to tell her to do her job. You can’t message the provider at all. You can’t even schedule. You just have to indicate some vague times and days you might be available and then the provider picks whatever they want where’s it’s a day/time you said you were available or not. I’m going back to real providers that aren’t gate kept.
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Great help
Was able to be seen quickly, at home, and not miss work. Great doctor’s advice. Thank you
Awesome
I love MDLIVE and I love my therapist
Very nice to be heard
The psychiatrist I seen was very nice and didnt try to put me on a unnecessary meds. He listened to me and I felt like I was in control of mental health for one of the first times ever!
Great option
Great option
Tele Mental Health
Michelle was helpful is helping me lay out a strategy to alleviate my anxiety
Finally
I finally feel like I’m getting to a point where I feel comfortable and functional and generally happy thanks to my doctor on MD Live. It’s also so convenient to book appointments.
Exceptional providers
I move over from another platform and have been so happy. MD live is fast and accessible with caring providers.
Super convenient!
Really appreciated how quickly I could get refills of my scripts while between doctors
Helps me build my best life!
MDLive has provided me with a access to medical professionals that are not readily available in my area. The app is user friendly and easy to use. I highly recommend!
Pleasant experience
So easy to use and no stress
I repeatedly cannot submit a request for an appointment.
I try to submit a request for an appointment and get a window that infinitely loads and never continues to the next page. I contact virtual customer service which tells me to call during business hours (which is not helpful when you need non-emergent care during nights and weekends). I call and they submit the request on their end. I do get a virtual care appointment. However, this has happened to me four times over the course of two years and never has a solution been found. Same error. Same problem. Same process. Very frustrating.
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