MDLIVE User Reviews

What users say

Top reviews

Very helpful.

Dr. Mulligan was professional, helpful, and extremely empathetic.

Sick

I love it! I was able to do everything through a video visit, saving time, and since I was sick, I didn't want to go to the doctor. No energy at all to drive.

Therapy

Lisa has been amazing so far and I’m looking forward to seeing her again next week.

MDLive

The physicians and specialists are AMAZING!! They are professionals who are attentive in listening and discovering your needs and helping in every way they can and offer a variety of alternatives if needed!!! They are extremely helpful!! You won’t go wrong with them!

All around horrible company and app

The app locks up all the time cause ppl to miss their appointments and even if you call during the appointment time and tell them of the issue they mark it as a missed appointment and charge you a fee for missing it do to their app… customers service will not help or notify the provider of the issues or concerns… they don’t care if you miss important medication or care about you or your mental health… your just a number and a dollar sign to them… no one keeps this company accountable
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Quick response and excellent service

Dr. Alsip was very quick to respond to my request for an appointment. He was very friendly and provided excellent service. This is my second appointment with him and I would highly recommend him.

This is a scam!!!!!!!!

I used the service at approximately 5 AM in my time in Texas. It is listed as a 24/7 service. The physician that came onto the phone was incoherent and leaning on her hand as her head wobbled back-and-forth. I could barely understand what she was saying I kept asking her to speak up. She told me to go see a doctor in person for a cough. She was not a good communicator at all. I feel completely scammed by the service. When I called customer service after the call they were even less helpful.. I do not recommend this service as they are very unprofessional.
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Accessibility

Wonderful tool

Easy and fast

It makes feeling sick so much easier to handle.

Dr was great

Thank you for the help

The best

Thanks

Wonderful service!

I immediately saw a doctor and she listened to me. My prescription was immediately called in! Highly recommended this service!

Great doctors poor back end support

Don’t do it. Find another way. If you change insurance they will deactivate your account and still charge you for missed appointments. When you ask to merge your old account to your new account it will treat you as a new patient. You will pay missed appointment fees for appointments in your deleted account. The app constantly glitches. Signing-in is an adventure. Find another option in your insurance. I wish I wasn’t so invested with my doctors or I would leave in a heartbeat.
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Theres someone for everyone

Was skeptical at first of not being able to find the right care or person for me but thankful I tried. App works well, could be a little more user friendly but overall works!

Very efficient video call

So easy to do!

Troubles on iPhone

I cannot turn on notifications. When I go into notifications, it is not listed there when I try to turn them on from the app there it kicks me over to settings for the app in iPhone, but the settings do not include notifications. The app is not even listed under notifications in the iPhone.
I had difficulty signing up and had to do it online and had challenges with different browsers.
I like the service, but there’s a few things with the app that could be better.
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Billing Nightmare

Be careful with giving them your credit card information. They will bill you for services they don’t deliver or that should be paid for by insurance.

I’ve had to call support multiple times and they say they will correct it, but they seem to be lying and probably just wait people out until they give up. I only got my money back after reporting the issue to the Better Business Bureau.
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SO GREAT TO HAVE

The medical providers are wonderful. This app is so great to have!!

Good service

Excellent

Easy consult

Excellent care