Excellent
My doctor was friendly, helpful, and empathetic. 10/10
Excellent Service
Great Doctor! He listened and assessed my issue very quickly!
So thankful
Ran out of a script after my doctor retired and did not have another appointment, and did not know what to do. This was such a wonderful option and app - first time using it and the doctor was excellent and got me back on track in no time. Great app and service option
Great provider good listener caring
Great provider good listener caring
So much better than going to urgent care
Dr. Kim was very caring and kind. Very knowledgeable
Doctor
Nicole is amazing.
Convenient!
For small issues like pink eye for me or the kids. This is a great service!
Life saver
This makes seeing a psychiatrist way more easier and I can get the help I need without having to miss work. Thank you! Plus, doctor is fantastic! Wouldn’t trade her!
Great option
This has been a great option for me as I don’t go to the doctors often and it seems like when I need to go it’s on the weekend when my dr office is closed. My co pay for tge ER is a high co pay and most times it’s not an emergency so with that being my only other option I don’t like to go. This app has helped me miss less time from work by being able to see someone at inconvenient times.
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Love it
So easy to use and see a doctor quickly. The app is great but it crashes everything I try to add my debit card. I tried in the iPad and iPhone. I had to login online to add my card. When I try to have a visit with the doctor, it will not connect my phone app crashes every single time. I can only use the app on my iPad.
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Therapy
I am so happy to be able to meet with my therapist remotely in the comfort of my own home. It adds to another level of comfort and being in my own space.
Love it
So easy to use and see a doctor quickly.
Great doctor! Fast service
Truly was fast, time wait was what it said, and under a 5 minute visit with a prescription! Hallelujah
Visit
Very fast and great experience
Valuable PHMP Benefit
The doctors are always engaged, responsive, and informative. Definitely a benefit worth having through your employer if possible.
Customer Service Lacking
I’ve been a customer for 3 years. Ended up needing customer support for a simple record issue that impacts my insurance and support has been almost non-existent. 45+ days and still no resolution.
It works so good
I need to see a psychiatrist regularly, but trying to see one in person is practically impossible. So with MDLive I’m able to keep myself from having any major or mental problems. The doctor I’m seeing now is just wonderful. Keeps up on how I’m doing and makes sure my meds are refilled. This is a great set up.
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great experience always
MDLive is always quick and easy to use. Helpful care, and thorough appointments.
Therapy
Great
Poor Quality Providers
I’ve used this app on several occasions. Once for an eye infection, and twice for an allergic reaction.
The first doctor prescribed me the wrong antibiotics for an eye infection, causing me to follow up in-person with an eye doctor. The eye doctor stated that the MD Live doctor clearly should have known those are not the correct eye drops. What should’ve been a simple fix resulted in a couple weeks with a severe eye infection.
For the allergic reaction, I was not prescribed enough prednisone, which resulted in a rebound that was more severe than the first reaction. After two rounds of treatment at MD Live, I chose it in-person provider that explained to me that MD Live should’ve known to prescribe me a longer steroid treatment cycle due to my severe reaction, which would’ve prevented the rebound effect.
MD Live asked me if I wanted to follow up, but then wanted to charge me for a follow up appointment even though their providers were clearly negligent in all cases.
Use this app if you have no other choice, but in-person providers are much preferable in my opinion.
The first doctor prescribed me the wrong antibiotics for an eye infection, causing me to follow up in-person with an eye doctor. The eye doctor stated that the MD Live doctor clearly should have known those are not the correct eye drops. What should’ve been a simple fix resulted in a couple weeks with a severe eye infection.
For the allergic reaction, I was not prescribed enough prednisone, which resulted in a rebound that was more severe than the first reaction. After two rounds of treatment at MD Live, I chose it in-person provider that explained to me that MD Live should’ve known to prescribe me a longer steroid treatment cycle due to my severe reaction, which would’ve prevented the rebound effect.
MD Live asked me if I wanted to follow up, but then wanted to charge me for a follow up appointment even though their providers were clearly negligent in all cases.
Use this app if you have no other choice, but in-person providers are much preferable in my opinion.
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