Comparison

HEOS vs Polk Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HEOS

Control a wide range of connected audio devices from Denon, Marantz, and Definitive Technology. Stream music from online services or local storage, and enjoy true multi-room audio with easy setup and intuitive control.

Highlights
  • True multi-room audio
  • Quick and easy setup
  • Access online music services
  • Search across multiple music sources
  • Control playback remotely
  • Access locally stored music
Features
Currently charting
Read full description

HEOS is the controller app for the world’s biggest and best range of connected audio gear. It is a smart music streaming technology found in all devices Powered by HEOS from Denon, Marantz, and Definitive Technology. HEOS is for music lovers who want a beautiful and intuitive way to enjoy the latest advances in connected audio. You can find HEOS built into great sounding AV receivers, Hi-Fi equipment, sound bars, speakers, mini systems and specialty multi-room models. Features: True multi-room audio: play different songs in different rooms or the same song in multiple rooms. Quick and easy setup: add all your speakers with step-by-step instructions. Instant access to your favorite music: play from your favorite online music services, like Spotify, Amazon Music, TIDAL, and more. Search your music in one place: use one search function to browse across multiple music sources. See what’s playing any time: play, pause, and skip music from anywhere in the app. Access locally stored music: play music saved to your phone, USB, analog inputs, computers, and NAS drives. Share with your friends and family: support for multiple users and multiple music service accounts.

About

Polk Connect

This app helps you connect your Polk Command Bar to your Wi-Fi network. It also allows you to link your Amazon account to enable Alexa Voice Services.

Highlights
  • Wi-Fi network connection
  • Amazon account linking
  • Alexa Voice Services setup
  • Command Bar companion app
Read full description

Polk Connect is the companion app for your Polk Command Bar. It will help you connect your Polk Command Bar to your Wi-Fi network and link your Amazon account so you can use Alexa Voice Services.

Screenshots

HEOS4 screens
Polk Connect4 screens

Verdict

The call

The clearest difference is rating: HEOS at 4.4 against Polk Connect's 1.4. HEOS also leads on ratings volume (27K vs 379) and review sentiment (29% vs 7%). Polk Connect's advantage is update cadence (weekly vs every 3 weeks) and monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HEOS holds the better App Store score, 4.4 against 1.4. That said, the two scores are not equally well evidenced: HEOS has 27K ratings behind it against 379, so its average is the more settled of the two. Written reviews point the same way: 29% of HEOS's written reviews are positive against 7% of Polk Connect's.

UpkeepUpdate frequency

HEOS ships an update every 3 weeks, Polk Connect weekly. The most recent releases landed on November 1, 2026 and October 26, 2026 respectively.

Scorecard7 real differences · 4 level
HEOS versus Polk Connect: the parameters behind the verdict, then further details
ParameterHEOSPolk Connect
PriceFreeFree
Rating4.4 (27K ratings) — better1.4 (379 ratings)
Positive reviews29.4% of reviews — better6.7% of reviews
Number of ratings27K — better379
Update frequencyEvery 3 weeksWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
Best chart rank#197 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.010.0 — better
Further details — not scored
Size328 MB78 MB
Age rating4+4+
DeveloperD&M HoldingsPolk Audio

Customer experience

HEOS

All ratings27,124 ratings
Positive84.7%
Neutral4.2%
Negative11.1%
Written reviews1,578 reviews
Positive29.4%
Neutral15.1%
Negative55.4%

Polk Connect

All ratings356 ratings
Positive8.1%
Neutral2.5%
Negative89.3%
Written reviews120 reviews
Positive6.7%
Neutral1.7%
Negative91.7%

User reviews

HEOS

From 27K App Store ratings

What we love

  • 🚀 Excellent sound quality
  • 🔒 Robust wireless connectivity
  • 👍 Convenient app control
  • 💡 Integrates with various music services

Room to improve

  • 🐛 Buggy and unstable app
  • 👎 Poor user interface and navigation
  • 🔌 Connectivity issues and frequent disconnects
  • 💤 Slow app performance and loading times

Polk Connect

From 379 App Store ratings

What we love

  • 👍 Easy to connect
  • 🚀 Quick setup
  • 💡 Needs WiFi skills

Room to improve

  • 🐛 Connectivity issues
  • 🐛 App crashes frequently
  • 🐛 Buggy and unreliable
  • 🐛 Doesn't work as expected
  • 🐛 Useless app

Bugs and requests

HEOS

Reported bugs

4 issues
  • App crashes and freezes frequently
  • Speakers randomly disappear from the network
  • Volume controls are inconsistent and unreliable
  • Sync issues between grouped speakers

Requested features

4 requests
  • Add support for Apple Music
  • Improve playlist management and queue functionality
  • Provide better customization options for rooms and speakers
  • Implement a more intuitive and user-friendly app design

Polk Connect

Reported bugs

4 issues
  • Can't connect to WiFi
  • Login/registration issues
  • Frequent disconnects
  • App crashes on launch

Requested features

4 requests
  • Update the app
  • Improve Alexa integration
  • Add volume control in app
  • Support more devices

In-app purchases

None

HEOS

No in-app purchases

None

Polk Connect

No in-app purchases

Questions

Is HEOS free?
HEOS is free to download, with no in-app purchases.
Is Polk Connect free?
Polk Connect is free to download, with no in-app purchases.
Which has better reviews, HEOS or Polk Connect?
HEOS is rated higher. HEOS averages 4.4 out of 5 from 27K ratings, while Polk Connect averages 1.4 from 379 ratings.
Do HEOS or Polk Connect have ads?
Neither HEOS nor Polk Connect shows ads.
Which is updated more often, HEOS or Polk Connect?
HEOS ships an update every 3 weeks, and Polk Connect weekly. Most recently, HEOS was updated on November 1, 2026 and Polk Connect on October 26, 2026.

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