HEOS User Reviews

Customer Experience

Positive experience24.4% of reviews
Neutral15.9% of reviews
Negative experience59.7% of reviews

~ Based on 868 written reviews from the US App Store.

What users say

Is HEOS Safe?

HEOS appears safe based on user ratings. AppsHunter Safety Score for HEOS is 88/100.

This assessment is based on 26,864 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.8% of ratings point to a safe experience
4.2% of ratings suggest some concerns
11.1% of ratings point to a risky experience

~ Based on 26,864 App Store ratings for HEOS.

Is HEOS Legit?

HEOS appears to be a legitimate app. AppsHunter Legitimacy Score for HEOS is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

请加入播放时的快进快退功能

操作像YouTube那样双击就行

Always gets disconnected

Have all of denons wireless products, do not ever get it thise either. App can never hold a stable connection and have to go through the hells of setup again. Changing from auto to manual does nothing, just jank SW from app and the devices itself.

Denon amp

Works well

Update hasn’t worked

Since the update, six days ago, my Denon radio won’t let me control the music.
When I select a station it shows the radio and Power Off below it.
We can’t control the volume or anything else.

Omg

Can hardly type in the app, but luckily in the rating it’s easy to type because it is just using the iOS. In your app it would be easier to use a pencil.

Poor recent update

After installing the recent updates for my Denon DRA900H, there's a lag (with click sounds) before the streaming begins. Currently on v. 3.139.173

Obtrusive middle man app

They can’t just add Bluetooth. They have to have you make an account and sign up for Heos. Then you have to link your apps. Then it doesn’t work with any of them. For a normal user of a denon receiver this app is confusing and overreaching. Imagine your friend wants to play something off their phone. Nope. Download and sign up. Then search for the receiver. Try a couple times. Then maybe it’ll work if you’re lucky. Impressively bad.
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Horrible app

Heos must be one of the worst apps I have to use. It is horribly laid out, unresponsive and could be fixed so easily!

Great but..

Great app, but recently the volume rocker no longer controls or effects zone 2 like it used to. If I increased the volume on my iPhone or iPad with the volume rocker, it would increase the volume in both zones of my AVR. That is no longer true for whatever reason. Would love to see this issue resolved.
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Not Happy

The recent update changed the way you have to turn on zones and adjust the volume for a Denon AVR.
I use to be able to turn on Zone 2 right from the ROOMS Menu, and volume was controllable as well.
Now it doesn’t show that room, only the AVR Main Room.


What happened?

Buggy and inconsistent with Apple

I can live with a basic and very dated user interface but it’s inability to provide seamless Apple Music playback is inexcusable

Extraordinary app

App is designed very well for denon and marantz and very smooth easy and all the major app is available in the app

App options

It’s a bummer that there is no Apple Watch app option like Apple Music and many other music apps. Can this be added as this is how I control most of my app?

Not easy to work with

No multi track selection options. You either add tracks to playlists one at a tedious time or all of them. Poor hierarchical logic system forces you into many clicks. This system doesn’t handle metadata and cover art well being very inconsistent with its performance.

Balance

Extremely difficult to balance the sound from one speaker to others to keep the volume flat throughout the rooms. Easier to just use Bluetooth instead of the HEOS app entirely no advantage but an irritation

Useless

Completely useless app as I can more easily stream music to my Denon without it.

JK

Awful awful. Used to work well. Now it streams radio in blotches and refuses to stream my spotify

Nothing but commercials

Almost no music, every station is nothing but commercials.

Buggy PoS

Disconnects all the time from Denon 3900 - searching for devices on network glitch where I have to hard reset modem. Sucks :( I am tech savvy too it’s not user error. Widely reported bug

Improvements needed

I thought the Sonos app was bad but this is worse when using speaker groups. There should be a way to control the volume of each room separately plus a master volume control and mute toggle.