HID Mobile Access vs CXApp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HID Mobile Access
Unlock doors and gates using your smartphone. This app securely grants access after your organization has been set up with compatible readers and your administrator issues Mobile IDs. It enhances the door opening experience by detecting readers even when the app is closed.
- Unlock doors and gates with smartphone
- Secure Mobile IDs
- Reader detection when app is closed
- Location services for reader detection
- Organization setup required
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HID Mobile Access® merges security with convenience by enabling a smartphone or other mobile device to securely open a door or gate. If you would like to start using HID Mobile Access® in your organization please visit http://www.hidglobal.com/services/mobile-access to learn more about the service and compatible readers. The App will only be useful to you once your organization has been setup with compatible readers and your security administrator can issue Mobile IDs. To improve the door opening experience, we detect readers when the app is not open. Location Services is used exclusively for this purpose.
CXApp
This app serves as a digital front door for businesses, offering a central hub for employee communication, workplace insights, and real-time engagement. It facilitates connections, information sharing, and navigation within a smart campus environment.
- Real-time employee engagement
- Integrated news feed
- Room booking and meeting invitations
- Campus maps and directions
- Real-time notifications
- In-the-moment feedback surveys
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he CXApp is the ultimate mobile app platform for the workplace of the future. Our smart campus app is the digital front door to your business, serving as a central hub for communications, insights, and experiences. Our purpose-built features and robust platform build engagement in real-time for employees, customers, partners and guests. • Stay connected to the workplace at home, in transit, and on-site • Engage with fellow employees, customers, partners, and guests via member profiles • Stay up to date with the latest information and thought leadership through the integrated news feed • Participate in the news feed by expressing yourself through messages, photos, and videos • Find and book available rooms and invite other users to attend meetings • Get oriented with integrated maps and directions that guide you to key on-campus destinations and spaces • Make the most of your on-site visit with campus and transportation information • Plan ahead for upcoming events and networking opportunities • Stay informed with real-time notifications • Provide valuable in-the-moment feedback through surveys, polls and more We enable digital transformation initiatives by putting key technologies, employee engagement, workplace trends, and best practices into action. The CXApp is your mobile app partner for a scalable, innovative approach to your smart campus.
Screenshots
Verdict
The clearest difference is review sentiment: CXApp at 100% against HID Mobile Access's 23%. CXApp also leads on rating (5.0 vs 4.7) and iOS requirement (12.1 vs 15.0). HID Mobile Access's advantage is ratings volume (9.2K vs 1) and device support (4 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CXApp holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: HID Mobile Access has 9.2K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 23% of HID Mobile Access's written reviews are positive against 100% of CXApp's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 30, 2026 and October 29, 2026 respectively.
| Parameter | HID Mobile Access | CXApp |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (9.2K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 22.6% of reviews | 100.0% of reviews — better |
| Number of ratings | 9.2K — better | 1 |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 15.0 | 12.1 — better |
| Further details — not scored | ||
| Size | 134 MB | 59 MB |
| Age rating | 4+ | 17+ |
| Developer | HID Global | CXApp US, Inc. |
Customer experience
HID Mobile Access
CXApp
Bugs and requests
HID Mobile Access
Reported bugs
4 issues- Bluetooth connectivity issues
- Conflicts with Apple Pay
- Unreliable unlock detection
- Disappearing widget functionality
Requested features
4 requests- Integration with Apple Wallet
- Standalone Apple Watch functionality
- Customizable settings (e.g. favorite readers)
- Improved background/locked-screen operation
CXApp
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HID Mobile Access
No in-app purchases
CXApp
No in-app purchases
