HID Mobile Access vs PEP@Work
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HID Mobile Access
Unlock doors and gates using your smartphone. This app securely grants access after your organization has been set up with compatible readers and your administrator issues Mobile IDs. It enhances the door opening experience by detecting readers even when the app is closed.
- Unlock doors and gates with smartphone
- Secure Mobile IDs
- Reader detection when app is closed
- Location services for reader detection
- Organization setup required
Read full descriptionHide full description
HID Mobile Access® merges security with convenience by enabling a smartphone or other mobile device to securely open a door or gate. If you would like to start using HID Mobile Access® in your organization please visit http://www.hidglobal.com/services/mobile-access to learn more about the service and compatible readers. The App will only be useful to you once your organization has been setup with compatible readers and your security administrator can issue Mobile IDs. To improve the door opening experience, we detect readers when the app is not open. Location Services is used exclusively for this purpose.
PEP@Work
This app helps users navigate their workplace, reserve office time and space, and access building information. It also keeps users informed about campus events.
- Workplace navigation
- Office time and space reservation
- Building information access
- Campus event updates
Read full descriptionHide full description
PEP@Work is the all-in-one concierge app that allows Users to: • Navigate the workplace • Reserve time and space in the office • Access helpful information about the building • Stay up-to-date on the latest events on campus This app is compatible with iPhone 8 and newer running iOS 13 and higher.
Screenshots
Verdict
The clearest difference is rating: HID Mobile Access at 4.7 against PEP@Work's 3.1. HID Mobile Access also leads on ratings volume (8.5K vs 24) and device support (4 vs 2). PEP@Work's advantage is review sentiment (33% vs 19%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HID Mobile Access holds the better App Store score, 4.7 against 3.1. That said, the two scores are not equally well evidenced: HID Mobile Access has 8.5K ratings behind it against 24, so its average is the more settled of the two. Written reviews complicate that: 19% of HID Mobile Access's written reviews are positive against 33% of PEP@Work's, so the app with the better star average is not the one people write more warmly about.
HID Mobile Access ships an update every 3 months, PEP@Work every 2 months. The most recent releases landed on September 22, 2026 and June 20, 2026 respectively.
| Parameter | HID Mobile Access | PEP@Work |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (8.5K ratings) — better | 3.1 (24 ratings) |
| Positive reviews | 19.3% of reviews | 33.3% of reviews — better |
| Number of ratings | 8.5K — better | 24 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 131 MB | 49 MB |
| Age rating | 4+ | 17+ |
| Developer | HID Global | CXApp US, Inc. |
Customer experience
HID Mobile Access
PEP@Work
Bugs and requests
HID Mobile Access
Reported bugs
4 issues- Bluetooth connectivity issues
- Conflicts with Apple Pay
- Unreliable unlock detection
- Disappearing widget functionality
Requested features
4 requests- Integration with Apple Wallet
- Standalone Apple Watch functionality
- Customizable settings (e.g. favorite readers)
- Improved background/locked-screen operation
PEP@Work
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HID Mobile Access
No in-app purchases
PEP@Work
No in-app purchases
