HID Mobile Access vs dormakaba Safe Locks
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HID Mobile Access
Unlock doors and gates using your smartphone. This app securely grants access after your organization has been set up with compatible readers and your administrator issues Mobile IDs. It enhances the door opening experience by detecting readers even when the app is closed.
- Unlock doors and gates with smartphone
- Secure Mobile IDs
- Reader detection when app is closed
- Location services for reader detection
- Organization setup required
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HID Mobile Access® merges security with convenience by enabling a smartphone or other mobile device to securely open a door or gate. If you would like to start using HID Mobile Access® in your organization please visit http://www.hidglobal.com/services/mobile-access to learn more about the service and compatible readers. The App will only be useful to you once your organization has been setup with compatible readers and your security administrator can issue Mobile IDs. To improve the door opening experience, we detect readers when the app is not open. Location Services is used exclusively for this purpose.
dormakaba Safe Locks
This app allows authorized personnel to manage safe lock access and credentials for organizations using dormakaba Apexx software. It enables the request and transmission of one-time codes (OTCs) via Bluetooth to open locks without a key, and automatically captures seal confirmations and audit data.
- Manage lock credentials
- Request and send one-time codes (OTCs)
- Open locks without a key via BLE
- Auto-capture close seal confirmation
- Automatic audit data capture
- Capture routes and codes
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This mobile app is for employees or associates from an organization that manages safe lock access via dormakaba Apexx software. dormakaba Apexx software lets you manage credentials, one time codes (OTCs) and close seals through the dormakaba Safe Lock app. CenconX, is a keyless safe lock system that will simplify and modernize your cash-in-transit (CIT) operations. Developed by dormakaba, the global leader in One Time Code (OTC) Locks, dormakaba Safe Lock mobile app uses mobile device technology to seamlessly and securely support ATM safe lock access through our Safe Lock App and centrally controlled management software. Top features of the app: 1. Manage lock credentials and operations through mobile app 2. Request and send OTCs direct to the lock via BLE from a dispatcher to open lock without a key 3. Auto-capture Close Seal confirmation 4. Automatic capture of audit data for every opening of the lock 5. Routes and codes captured in the mobile app
Screenshots
Verdict
The clearest difference is ratings volume: HID Mobile Access at 9.1K against dormakaba Safe Locks's 3. HID Mobile Access also leads on device support (4 vs 2). dormakaba Safe Locks's advantage is rating (5.0 vs 4.7). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
dormakaba Safe Locks holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: HID Mobile Access has 9.1K ratings behind it against 3, so its average is the more settled of the two.
HID Mobile Access ships an update every 3 months, dormakaba Safe Locks every 2 months. The most recent releases landed on October 19, 2026 and September 30, 2026 respectively.
| Parameter | HID Mobile Access | dormakaba Safe Locks |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (9.1K ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 22.8% of reviews | — |
| Number of ratings | 9.1K — better | 3 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 134 MB | 128 MB |
| Age rating | 4+ | 4+ |
| Developer | HID Global | dormakaba USA Inc |
Customer experience
HID Mobile Access
dormakaba Safe Locks
Bugs and requests
HID Mobile Access
Reported bugs
4 issues- Bluetooth connectivity issues
- Conflicts with Apple Pay
- Unreliable unlock detection
- Disappearing widget functionality
Requested features
4 requests- Integration with Apple Wallet
- Standalone Apple Watch functionality
- Customizable settings (e.g. favorite readers)
- Improved background/locked-screen operation
dormakaba Safe Locks
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HID Mobile Access
No in-app purchases
dormakaba Safe Locks
No in-app purchases
Questions
Is HID Mobile Access free?
Is dormakaba Safe Locks free?
Which has better reviews, HID Mobile Access or dormakaba Safe Locks?
Do HID Mobile Access or dormakaba Safe Locks have ads?
Which is updated more often, HID Mobile Access or dormakaba Safe Locks?
Other comparisons
