Lightspeed Retail POS (R) vs Method CRM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lightspeed Retail POS (R)
This cloud-based point of sale system streamlines retail operations with integrated inventory, customer, and employee management. It simplifies transactions, provides detailed sales analytics, and offers customizable user roles for enhanced efficiency.
- Inventory management
- Detailed reporting
- Customer management
- Multi-location support
- Employee management
- Cloud-based access
- Customer Facing Display
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The POS system preferred by serious retailers in over 100 countries. Lightspeed retail POS is more than just a cash register. It’s a smart, scalable, and dependable point of sale system with built-in features like inventory management, detailed reporting, customer management, multi-location compatibility, employee management, and so much more, all on the cloud. The app centralizes everything your staff needs based on their role. Now, cashiers have their own intuitive profile tab in POS-mode that lets them focus on sales, and managers can toggle into the Manager tab to perform daily tasks. This split-functionality minimizes distractions and potential for mistakes and requires almost no training time for new employees. Complete transactions and instantly access your sales data from anywhere, so you can spend more time focusing on what’s most important—your customers. Process sales - Complete transactions from anywhere in your store to reduce wait times. - Snap pictures of new stock straight from the sales screen. - Perform on-the-spot returns, accept gift cards, apply discounts and sell on-account. - Send receipts via email. - Process special orders, layaways, and work orders. - Provide customers with a clear view of the items in their transaction, including taxes and discounts, with a Customer Facing Display (CFD). Manage inventory and collections - Sell bundled, serialized or unique items. - Easily manage multiple variations of the same product. - Import up to 1,000 new items in 1 click. - Combine purchasing, transferring, and multiple vendors into one master order. Track data and performance - Track sales and inventory with reports on profits and fluctuations over time. - Identify opportunities for growth and improvement. - Detect trends in your stock movement and learn what your top performers are. - Get a clear view of your customers’ needs and shopping habits. Take care of customers - Track sales history to improve your shopping experience and personalize your sales approach. - Record relevant customer information to better inform your targeting decisions. - Collect emails to send current promotions and new arrival notifications to customers. Provide employees with easy-to-use tools - Empower your staff with an intuitive, easy-to-learn app. Minimal training required. - Simplify your cashiers’ workflow with one screen for everything they need to open and close their day. - Create a simple and logical workflow tailored to your business. - Track sales and performance reports per employee. - Limit access to refunds, products, pricing, or sales data with custom user permissions. Supercharge the POS with integrations - Sell in-store and online with Lightspeed’s fully integrated eCommerce solution, Lightspeed eCom. - Drive more repeat business and build long-term customer relationships with Lightspeed Loyalty. - Build your perfect system with over 250 integration options. Add hardware and payment processing - Lightspeed Payments: 2.6% + 10¢ - one rate per transaction for swipe, dip or tap—no matter the card type, no matter the sale amount. - Connect external hardware like Bluetooth barcode scanners, receipt printers, cash drawers and customer-facing displays. - Reduce credit card fraud with EMV-compatible hardware. Get free onboarding and 24/7 support - Receive a personalized one-on-one onboarding session with a Retail POS expert. - Call or chat with support agents 24/7. Lightspeed POS is the perfect fit for: Bike and sporting goods Fashion and apparel Jewelry and accessories Pets and supplies Home decor Electronics Toys and hobbies Fitness and supplements Health and beauty Questions? Ask our friendly retail POS pros. Call 1-855-251-0441 or go to our support center for helpful tips, training videos, and system updates.
Method CRM
Manage leads, streamline sales processes, and enhance customer service for growing businesses. This CRM integrates with QuickBooks to help you close deals faster and drive repeat business.
- Lead assignment and nurturing
- Opportunity management
- Sales and purchase transaction creation
- Online payment options
- Real-time QuickBooks sync
- 360-degree customer view
- Automated follow-up reminders
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Method:CRM is the #1 CRM for growing businesses that use QuickBooks. Use this app to close deals faster, maximize your productivity, and keep your customers happy — no matter where your day takes you. Here are the key benefits of the Method iOS app. #1 Give every lead the attention needed to close the sale. • Instantly assign a sales rep to each new lead to kickstart your nurture efforts. • Stop deals from slipping through the cracks with seamless opportunity management. • Convert leads to QuickBooks customers with the click of a button. #2 Bring revenue in faster with a streamlined sales process. • Empower your sales reps to create sales and purchase transactions without QuickBooks access. • Get paid sooner with easy online payment options for your customers. • Sync data between Method:CRM and QuickBooks in real-time for seamless accounting. #3 Drive more repeat business with excellent customer service. • Gain a 360-degree of every customer from their purchase history to recent interactions with your team. • Schedule automatic reminders to follow up with your customers and leads. • Send individual or mass emails directly from Method:CRM. #4 Finally, a CRM that meets your every need. • Customize your Method:CRM account, so it’s perfect for your business. • Create workflow automation that mirrors your exact processes and saves you time. • Get data-driven insights from custom fields and personalized reports.
Screenshots
Verdict
The clearest difference is monetization model: Method CRM at free against Lightspeed Retail POS (R)'s free with in-app purchases. Method CRM also leads on device support (3 vs 1). Lightspeed Retail POS (R)'s advantage is update cadence (every 2 weeks vs every 5 weeks) and ratings volume (177 vs 23). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Method CRM holds the better App Store score, 2.3 against 2.1. That said, the two scores are not equally well evidenced: Lightspeed Retail POS (R) has 177 ratings behind it against 23, so its average is the more settled of the two. Written reviews complicate that: 31% of Lightspeed Retail POS (R)'s written reviews are positive against 25% of Method CRM's, so the app with the better star average is not the one people write more warmly about.
Lightspeed Retail POS (R) ships an update every 2 weeks, Method CRM every 5 weeks. The most recent releases landed on October 18, 2026 and October 12, 2026 respectively.
| Parameter | Lightspeed Retail POS (R) | Method CRM |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (177 ratings) | 2.3 (23 ratings) — better |
| Positive reviews | 31.1% of reviews — better | 25.0% of reviews |
| Number of ratings | 177 — better | 23 |
| Update frequency | Every 2 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 207 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Lightspeed Commerce Inc. | Method Integration |
Customer experience
Lightspeed Retail POS (R)
Method CRM
Bugs and requests
Lightspeed Retail POS (R)
Reported bugs
19 issues- App crashes during peak business hours
- Scanner and printer disconnect frequently
- Payment terminal connectivity issues
- App freezes when entering or changing prices
- Inventory freezing when adding stock
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- Work order notes and billed parts erasing randomly
- App logging out unexpectedly
- Keyboard not appearing with Bluetooth scanner connected
- Inventory counts changing on their own
- Photo upload functionality not working
- Payment screen freezing after card approval
- App won't launch after updates
- Slow typing response (4+ seconds per character)
- Register confusion between multiple registers
- PIN login required multiple times per transaction
- Label printer connection failures
- Latency issues even on new devices
- Work order data loss during app freeze
- Matrix merged items still appearing after deletion
Requested features
14 requests- Native phone app version
- Camera-based barcode scanning using iPad camera
- Ability to change unit costs on purchase order page
- PDF/email receipt functionality
- Access to work orders and sales tabs when register is closed
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- Gift card refunds on main sales screen
- Built-in gift certificate system
- Stripe card reader support outside US
- Keyboard availability with Bluetooth scanner
- Simplified work order process with fewer steps
- Better iPad app performance optimization
- Support for multiple currencies and coin types
- Streamlined inventory addition process
- Automatic barcode scanning to add items to sale
Method CRM
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Lightspeed Retail POS (R)
No in-app purchases
Method CRM
No in-app purchases
Questions
Is Lightspeed Retail POS (R) free?
Is Method CRM free?
Which has better reviews, Lightspeed Retail POS (R) or Method CRM?
Do Lightspeed Retail POS (R) or Method CRM have ads?
Which is updated more often, Lightspeed Retail POS (R) or Method CRM?
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