Callbright vs Handwrytten Auto

Callbright users: Having trouble finding time to manage your phone leads? With the Callbright CRM app for dealerships, you can review calls in real time, get missed call notifications and run reports on the go. Who Needs It Dealership salespeople who like placing sales calls from their personal cellphones and managers who need to monitor their lead management process while away from the office. What You Can Do With It • Get alerts when a call is missed and when Callbright’s Call Rescue service identifies mishandled sales and service opportunities. • View recent calls by selected account and number groups. • Listen to call recordings. • Assign rescued calls to a dealership associate for further follow-up. • Flag calls as training opportunities. • Call leads back with the Click to Call dialer feature. • See which leads have already been called back. • Review results of follow-up calls (even calls made from cellphones!) in easy-to-read reports. • See each caller’s communication history with your dealership. • Update caller information and add notes to recent calls. • Display your business phone number to your customers when agents place calls from their cellphones. Why You Need It You can make sure your customers receive the attention and level of service they deserve, while enforcing staff accountability and improving call handling skills. All activity that occurs within the app will sync with the Callbright web interface and Callbright Interactive desktop app. This app is for use by Callbright customers with call tracking services.

Handwrytten allows auto dealers to send automated handwritten congratulations and thank you cards to customers after their car purchase and at various times throughout the year. This app, Handwrytten Auto, makes this process even more personal. With a few snaps of their iPhone, dealers can create cards featuring the customer with their new vehicle. Simply scan the VIN and photograph the customer with their purchase. The rest is handled automatically when Handwrytten receives the sale data via your DMS feed. This app is for existing Handwrytten clients only. Contact us if you're interested in surprising and delighting your customers with Handwrytten. General terms of use at https://www.handwrytten.com/terms-of-use/ Privacy policy at https://www.handwrytten.com/privacy-policy