Comparison

Tawasul. vs Batelco Red Box

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Tawasul.

Submit suggestions and complaints to government entities in Bahrain. This mobile application provides a convenient way to access eChannels, ensuring your feedback reaches the right departments efficiently. Track your submissions with dedicated teams and performance indicators.

Highlights
  • Submit suggestions and complaints
  • Access government eChannels
  • Submit from anywhere, anytime
  • Dedicated government teams
  • Performance indicators and timeframes
Read full description

Tawasul App is the mobile version of the National Suggestions & Complaints System which is one of the essential eChannels that enable citizens and residents to submit their suggestions and complaints to any government entity in Kingdom of Bahrain easily at any time and from anywhere by utilizing the mobile features that add more value to the services. Every government entity in Tawasul has assigned a dedicated team to handle the suggestions and complaints according to a pre-set performance indicator and timeframe based on the case category.

About

Batelco Red Box

Manage your home Wi-Fi network with ease. Monitor connection status, adjust Wi-Fi settings, and control parental access. View and manage all devices connected to your network.

Highlights
  • Monitor Wi-Fi connection status
  • Configure Wi-Fi settings
  • Set up parental controls
  • View connected devices
  • Manage connected devices
Features
Read full description

Enjoy complete smart control over your Batelco Home Wi-Fi. View the status of your connection, configure your Wi-Fi and parental control settings and view the status and manage connected devices.

Screenshots

Tawasul.4 screens
Batelco Red Box4 screens

Verdict

The call

The clearest difference is review sentiment: Tawasul. at 49% against Batelco Red Box's 0%. Tawasul. also leads on rating (4.1 vs 1.4) and ratings volume (296 vs 9). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Tawasul. holds the better App Store score, 4.1 against 1.4. That said, the two scores are not equally well evidenced: Tawasul. has 296 ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 49% of Tawasul.'s written reviews are positive against 0% of Batelco Red Box's.

UpkeepUpdate frequency

Tawasul. ships an update every 2 months, Batelco Red Box every 4 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
Tawasul. versus Batelco Red Box: the parameters behind the verdict, then further details
ParameterTawasul.Batelco Red Box
PriceFreeFree
Rating4.1 (296 ratings) — better1.4 (9 ratings)
Positive reviews48.9% of reviews — better0.0% of reviews
Number of ratings296 — better9
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS11.011.0
Further details — not scored
Size37 MB103 MB
Age rating4+4+
DevelopereGovernment Authority BahrainBEYON B.S.C

Customer experience

Tawasul.

All ratings296 ratings
Positive78.0%
Neutral5.7%
Negative16.2%
Written reviews45 reviews
Positive48.9%
Neutral6.7%
Negative44.4%

Batelco Red Box

All ratings8 ratings
Positive12.5%
Neutral0.0%
Negative87.5%
Written reviews4 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Tawasul.

Reported bugs

2 issues
  • App crashes occasionally
  • App hangs sometimes

Requested features

10 requests
  • Add more government entities
  • Allow employees to submit grievances
  • Dedicated app employees in government offices
  • Respond in the same language as the complaint
  • Include other institutions (CSB, traffic)
Show 5 more
  • Allow new attachments in responses
  • Increase character limit for responses
  • Option to agree/disagree to close a case
  • Ensure cases are resolved before closing
  • More strict enforcement by municipality

Batelco Red Box

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Tawasul.

No in-app purchases

None

Batelco Red Box

No in-app purchases

Questions

Is Tawasul. free?
Tawasul. is free to download, with no in-app purchases.
Is Batelco Red Box free?
Batelco Red Box is free to download, with no in-app purchases.
Which has better reviews, Tawasul. or Batelco Red Box?
Tawasul. is rated higher. Tawasul. averages 4.1 out of 5 from 296 ratings, while Batelco Red Box averages 1.4 from 9 ratings.
Do Tawasul. or Batelco Red Box have ads?
Neither Tawasul. nor Batelco Red Box shows ads.
Which is updated more often, Tawasul. or Batelco Red Box?
Tawasul. ships an update every 2 months, and Batelco Red Box every 4 months. Most recently, Tawasul. was updated on October 26, 2026 and Batelco Red Box on October 24, 2026.

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