Tawasul. vs Etisl Plus
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tawasul.
Submit suggestions and complaints to government entities in Bahrain. This mobile application provides a convenient way to access eChannels, ensuring your feedback reaches the right departments efficiently. Track your submissions with dedicated teams and performance indicators.
- Submit suggestions and complaints
- Access government eChannels
- Submit from anywhere, anytime
- Dedicated government teams
- Performance indicators and timeframes
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Tawasul App is the mobile version of the National Suggestions & Complaints System which is one of the essential eChannels that enable citizens and residents to submit their suggestions and complaints to any government entity in Kingdom of Bahrain easily at any time and from anywhere by utilizing the mobile features that add more value to the services. Every government entity in Tawasul has assigned a dedicated team to handle the suggestions and complaints according to a pre-set performance indicator and timeframe based on the case category.
Etisl Plus
Make and receive high-quality voice and video calls, plus send SMS messages, all for free. This app works in the background and integrates with your phone's contacts for seamless communication over WiFi or cellular data.
- VoIP calls
- Audio and video sharing
- Background operation
- Contact integration
- Conference calls
- SMS messaging
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With ETISL on your iPhone, you can make and receive phone calls/SMS/audio&video sharing with crystal clear quality for FREE. ETISL is easy to download and use. Main features: * Making and receiving VoIP calls * Etisl to Etisl, Audio and Video * No needs to run dialer all the time it worked in the background as well. * Connectivity through WiFi / 3G / EDGE / LTE / 5G * Integrated contacts from the phone * Conference Call * Loudspeaker * Favorites * Time, call status logs * Audio codecs * SMS feature
Screenshots
Verdict
The clearest difference is review sentiment: Etisl Plus at 100% against Tawasul.'s 46%. Etisl Plus also leads on rating (4.3 vs 4.1). Tawasul.'s advantage is ratings volume (296 vs 37) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Etisl Plus holds the better App Store score, 4.3 against 4.1. That said, the two scores are not equally well evidenced: Tawasul. has 296 ratings behind it against 37, so its average is the more settled of the two. Written reviews point the same way: 46% of Tawasul.'s written reviews are positive against 100% of Etisl Plus's.
Tawasul. ships an update every 2 months, Etisl Plus every 4 months. The most recent releases landed on August 7, 2026 and September 9, 2026 respectively.
| Parameter | Tawasul. | Etisl Plus |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (296 ratings) | 4.3 (37 ratings) — better |
| Positive reviews | 45.9% of reviews | 100.0% of reviews — better |
| Number of ratings | 296 — better | 37 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 11.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 37 MB | 6 MB |
| Age rating | 4+ | 4+ |
| Developer | eGovernment Authority Bahrain | Etisalcom Bahrain W.L.L |
Customer experience
Tawasul.
Etisl Plus
Bugs and requests
Tawasul.
Reported bugs
2 issues- App crashes occasionally
- App hangs sometimes
Requested features
10 requests- Add more government entities
- Allow employees to submit grievances
- Dedicated app employees in government offices
- Respond in the same language as the complaint
- Include other institutions (CSB, traffic)
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- Allow new attachments in responses
- Increase character limit for responses
- Option to agree/disagree to close a case
- Ensure cases are resolved before closing
- More strict enforcement by municipality
Etisl Plus
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Tawasul.
No in-app purchases
Etisl Plus
No in-app purchases
