etisalat UAE vs My WE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
etisalat UAE
Manage your mobile and home services, recharge prepaid plans, pay bills, and subscribe to add-ons. Discover exclusive deals on devices, smart home products, and insurance. Enjoy 24/7 live chat support for all your needs.
- Manage multiple accounts
- Recharge prepaid plans
- Pay bills
- Subscribe to add-ons
- Exclusive online offers
- 24/7 live chat support
- Device and smart home deals
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The official etisalat UAE app. Everything etisalat, right in your pocket. Manage your mobile, home internet, devices and more from one simple app. Recharge in seconds, pay bills, unlock deals you won't find anywhere else, and get help around the clock. No queues, no store visits. WHY YOU'LL LOVE IT • One app for all your accounts. Switch between mobile, home and family lines instantly • App-exclusive prices and offers • Free eSIM activation with UAE PASS or facial recognition, all digital • Fast & free delivery • Live chat support, 24/7 day or night MOBILE PLANS Postpaid: Get exclusive app-only savings on Freedom plans. Enjoy unlimited data, international minutes and a STARZPLAY subscription included. Choose a physical SIM or go instant with eSIM. Prepaid: Buy a plan and get a free SIM. Earn bonus credit every time you recharge. Ready to upgrade? Move from prepaid to postpaid in a few taps, anytime. MAKE YOUR OWN OFFER Build a bundle with exactly the data, minutes and roaming you need, or pick from add-on deals curated just for you. Choose from data, voice, combo, roaming, TV and calling packs, with multiple ways to pay. FAMILY PLANS Get free bonus data and share it across your family's lines. eLIFE HOME INTERNET & TV Enjoy ultra-fast fibre with TV channels plus Amazon and STARZPLAY subscriptions included, and get special savings when you order in the app. Upgrade your plan to stream live sports, enjoy free installation on online orders, and take your connection with you using Home Move. 5G HOME WIRELESS Get unlimited data with no installation. Just plug in our 5G router and you're online. It's delivered fast and free*, with STARZPLAY and GoChat included. DEVICES Shop the latest smartphones, laptops, tablets, headphones, speakers and gaming consoles. Get fast, free delivery* and spread the cost with easy instalment plans. SMART HOME Make your home smarter with exclusive deals on smart-home devices, plus a free trial of our Home Control service. Fast, free delivery* and easy instalment plans are available. INSURANCE Compare quotes from insurers trusted by etisalat and protect what matters in minutes. MORE YOU CAN DO • Pay bills and recharge for multiple accounts • Renew your Emirates ID registration • Invite friends and earn free data • Get free subscriptions with postpaid entertainment packs Download etisalat UAE and start saving today. *Terms and conditions apply. Offers are subject to change. See the app for full details.
My WE
Manage your mobile and home internet accounts with this app. Perform transactions like charging your balance, paying bills, and submitting requests online anytime, anywhere. Stay updated with frequent feature additions.
- Manage mobile and home internet accounts
- Online transactions
- Charge balance
- Pay bills
- Submit requests and complaints
- Manage services
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Enjoy a personalized digital experience through managing your account with the all new Mobile App You can manage your mobile & home internet accounts, complete all your transactions online whenever you want and wherever you are, from charging your balance, paying your bill and paying for others to submitting a request or a complaint, managing your services and more. With our frequent updates and new features you'll always Stay Ahead!
Screenshots
Verdict
The clearest difference is rating: etisalat UAE at 4.6 against My WE's 1.8. etisalat UAE also leads on review sentiment (33% vs 6%) and update cadence (every 10 days vs every 4 weeks). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
etisalat UAE holds the better App Store score, 4.6 against 1.8. That said, the two scores are not equally well evidenced: etisalat UAE has 27K ratings behind it against 4.1K, so its average is the more settled of the two. Written reviews point the same way: 33% of etisalat UAE's written reviews are positive against 6% of My WE's.
etisalat UAE ships an update every 10 days, My WE every 4 weeks. The most recent releases landed on October 31, 2026 and October 25, 2026 respectively.
| Parameter | etisalat UAE | My WE |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (27K ratings) — better | 1.8 (4.1K ratings) |
| Positive reviews | 33.4% of reviews — better | 6.0% of reviews |
| Number of ratings | 27K — better | 4.1K |
| Update frequency | Every 10 days — better | Every 4 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 532 MB | 98 MB |
| Age rating | 4+ | 4+ |
| Developer | Emirates Telecommunications Corporation | Telecom Egypt |
Customer experience
etisalat UAE
My WE
User reviews
etisalat UAE
From 27K App Store ratingsWhat we love
- 🚀 Easy and convenient
- 💡 Useful app features
- 👍 User-friendly interface
Room to improve
- 🐛 Bugs and glitches
- ⚠️ Poor customer service
- 🕰️ Slow and unresponsive
- 💰 Expensive services
My WE
From 4.1K App Store ratingsWhat we love
- 🚀 Fast and smooth app
- 👍 Easy to use
- 💡 Useful features
Room to improve
- 🐛 Frequent crashes and bugs
- 🔋 High data consumption
- ⚠️ Unreliable service and connectivity issues
- 💰 Expensive and limited internet packages
Bugs and requests
etisalat UAE
Reported bugs
3 issues- App crashes frequently
- Login and authentication issues
- Inaccurate data tracking
Requested features
3 requests- Improve payment options
- Streamline account management
- Enhance customer support
My WE
Reported bugs
3 issues- Login issues and constant sign-outs
- App not working after updates
- Inaccurate data usage reporting
Requested features
3 requests- Unlimited internet plans
- Improved customer support
- More transparency on data usage and billing
In-app purchases
etisalat UAE
No in-app purchases
My WE
No in-app purchases
