etisalat UAE vs Prolab Smart
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
etisalat UAE
Manage your mobile and home services, recharge prepaid plans, pay bills, and subscribe to add-ons. Discover exclusive deals on devices, smart home products, and insurance. Enjoy 24/7 live chat support for all your needs.
- Manage multiple accounts
- Recharge prepaid plans
- Pay bills
- Subscribe to add-ons
- Exclusive online offers
- 24/7 live chat support
- Device and smart home deals
Read full descriptionHide full description
The official etisalat UAE app. Everything etisalat, right in your pocket. Manage your mobile, home internet, devices and more from one simple app. Recharge in seconds, pay bills, unlock deals you won't find anywhere else, and get help around the clock. No queues, no store visits. WHY YOU'LL LOVE IT • One app for all your accounts. Switch between mobile, home and family lines instantly • App-exclusive prices and offers • Free eSIM activation with UAE PASS or facial recognition, all digital • Fast & free delivery • Live chat support, 24/7 day or night MOBILE PLANS Postpaid: Get exclusive app-only savings on Freedom plans. Enjoy unlimited data, international minutes and a STARZPLAY subscription included. Choose a physical SIM or go instant with eSIM. Prepaid: Buy a plan and get a free SIM. Earn bonus credit every time you recharge. Ready to upgrade? Move from prepaid to postpaid in a few taps, anytime. MAKE YOUR OWN OFFER Build a bundle with exactly the data, minutes and roaming you need, or pick from add-on deals curated just for you. Choose from data, voice, combo, roaming, TV and calling packs, with multiple ways to pay. FAMILY PLANS Get free bonus data and share it across your family's lines. eLIFE HOME INTERNET & TV Enjoy ultra-fast fibre with TV channels plus Amazon and STARZPLAY subscriptions included, and get special savings when you order in the app. Upgrade your plan to stream live sports, enjoy free installation on online orders, and take your connection with you using Home Move. 5G HOME WIRELESS Get unlimited data with no installation. Just plug in our 5G router and you're online. It's delivered fast and free*, with STARZPLAY and GoChat included. DEVICES Shop the latest smartphones, laptops, tablets, headphones, speakers and gaming consoles. Get fast, free delivery* and spread the cost with easy instalment plans. SMART HOME Make your home smarter with exclusive deals on smart-home devices, plus a free trial of our Home Control service. Fast, free delivery* and easy instalment plans are available. INSURANCE Compare quotes from insurers trusted by etisalat and protect what matters in minutes. MORE YOU CAN DO • Pay bills and recharge for multiple accounts • Renew your Emirates ID registration • Invite friends and earn free data • Get free subscriptions with postpaid entertainment packs Download etisalat UAE and start saving today. *Terms and conditions apply. Offers are subject to change. See the app for full details.
Prolab Smart
This app allows you to remotely control and manage your smart home devices from anywhere. It offers features like simultaneous control of multiple devices, scheduling timers, and easy device sharing with family members. Setup is designed to be quick and straightforward.
- Remote device control
- Simultaneous multi-device management
- Customizable timers
- Family device sharing
- Plug and play setup
Read full descriptionHide full description
Prolab Smart, Everything Smart, All controlled in your hand for smart living 1. Remote control: control smart home products from anywhere 2. Simultaneously control: control multiple devices with one App 3. Timer: set timer to perform multiple functions 4. Device sharing: One tap to share devices among family members 5. Plug & Play: easily and quickly connect App to devices
Screenshots
Verdict
etisalat UAE and Prolab Smart both sit at 4.6 stars, but that hides the real split: 100% of Prolab Smart's written reviews are positive against 32% of etisalat UAE's. Prolab Smart also leads on iOS requirement (11.0 vs 15.6). etisalat UAE's advantage is update cadence (every 10 days vs every 20 months) and ratings volume (27K vs 27). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for etisalat UAE against 4.6 for Prolab Smart. That said, the two scores are not equally well evidenced: etisalat UAE has 27K ratings behind it against 27, so its average is the more settled of the two. Written reviews are what separate them: 32% of etisalat UAE's written reviews are positive against 100% of Prolab Smart's.
etisalat UAE ships an update every 10 days, Prolab Smart every 20 months. The most recent releases landed on October 20, 2026 and October 11, 2026 respectively.
| Parameter | etisalat UAE | Prolab Smart |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (27K ratings) — better | 4.6 (27 ratings) |
| Positive reviews | 32.5% of reviews | 100.0% of reviews — better |
| Number of ratings | 27K — better | 27 |
| Update frequency | Every 10 days — better | Every 20 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 11.0 — better |
| Further details — not scored | ||
| Size | 532 MB | 187 MB |
| Age rating | 4+ | 4+ |
| Developer | Emirates Telecommunications Corporation | PROLAB SECURITY TRADING LLC |
Customer experience
etisalat UAE
Prolab Smart
Bugs and requests
etisalat UAE
Reported bugs
3 issues- App crashes frequently
- Login and authentication issues
- Inaccurate data tracking
Requested features
3 requests- Improve payment options
- Streamline account management
- Enhance customer support
Prolab Smart
Not enough reviews yet to summarise bugs or requests.
In-app purchases
etisalat UAE
No in-app purchases
Prolab Smart
No in-app purchases
