SEDC Mobile Workforce vs KorTerra Field
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SEDC Mobile Workforce
This app streamlines field operations for utility crews by enabling wireless communication with the office. It allows field staff to view and update work orders, track truck locations via GPS, and improve response times and overall efficiency.
- Wireless communication with office
- View work orders in list or map format
- Update work orders from the field
- Real-time order updates for office staff
- Integrated GPS truck tracking
- Improved routing and crew assignment
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SEDC Mobile Workforce SEDC's advanced workforce automation solution enables field crews to communicate wirelessly with the office and with dispatchers to improve service response times, reduce drive times, and increase overall efficiency. With SEDC's Mobile Workforce application, field crews can view work orders in list format or on a map of the utility's service area. By selecting specific work orders, the user can drill down into the order details and workflow. When work is completed, the order can be updated directly from the field, allowing teams in the office to view the updated order in near real time. With the integrated GPS capability, truck locations will display on the dispatcher's map, enabling better routing decisions, more appropriate crew assignments, and improved response time estimates. Users should be aware that running GPS continually in the background can dramatically decrease the iPad's battery life, and care should be taken to ensure trucks have iPad charging capabilities.
KorTerra Field
Manage 811 locate tickets efficiently on the go. Plan your day, upload photos, and communicate directly with ticket owners. Features offline capabilities for continued work without a connection.
- Manage 811 tickets
- Upload photos to tickets
- Click-to-call/email
- Offline ticket management
- Map-centric views
- Timesheet management
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Welcome to the next generation of KorTerra one call ticket management for mobile users, available for download on any smartphone or tablet. KorTerra Field has been purposefully designed for locators with the goal of empowering greater efficiency when managing 811 locate tickets on the go. Locators can easily plan their day around the type and location of tickets, take and upload photos directly in the app without sacrificing device storage space, and utilize click-to-call or click-to-email capabilities that provide streamlined communication with ticket owners and contractors. Offline capabilities allow users with spotty or no connection to continue viewing, managing, and completing tickets. Some of many additional features and capabilities of Field include: - View, track, update, and complete assigned tickets - Cross-launch default maps for easy navigation - Take and attach photos directly to the ticket - Map-centric views - Visual cues for emergency, late, and coming due tickets - Add notes to tickets - Custom filters and sorting options for tickets - View underground facilities layer (if licensed) - Set preferences for and receive in-app notifications for changes to assigned tickets - Track location against the dig box - Enter and manage timesheets Privacy Policy: https://www.korterra.com/privacy-policy
Screenshots
Verdict
The clearest difference is rating: KorTerra Field at 4.5 against SEDC Mobile Workforce's 2.8. KorTerra Field also leads on update cadence (every 3 weeks vs every 3 months) and review sentiment (9% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
KorTerra Field holds the better App Store score, 4.5 against 2.8. Both are backed by a comparable volume of ratings — 5 and 20 respectively. Written reviews point the same way: 0% of SEDC Mobile Workforce's written reviews are positive against 9% of KorTerra Field's.
SEDC Mobile Workforce ships an update every 3 months, KorTerra Field every 3 weeks. The most recent releases landed on October 18, 2026 and October 27, 2026 respectively.
| Parameter | SEDC Mobile Workforce | KorTerra Field |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (5 ratings) | 4.5 (20 ratings) — better |
| Positive reviews | 0.0% of reviews | 8.6% of reviews — better |
| Number of ratings | 5 | 20 — better |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 14.5 |
| Further details — not scored | ||
| Size | 155 MB | 109 MB |
| Age rating | 4+ | 4+ |
| Developer | SouthEastern Data Cooperative | KorTerra, Inc. |
Customer experience
SEDC Mobile Workforce
KorTerra Field
Bugs and requests
SEDC Mobile Workforce
Not enough reviews yet to summarise bugs or requests.
KorTerra Field
Reported bugs
65 issues- Application starting is all it will do
- App demands location settings to be ‘Always On’
- App crashes daily
- App crashes when scrolling map too quickly or zooming too fast
- New update crashes more
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- Constant app crashing or not syncing
- Map not loading basic things
- Constantly crashing using the zoom, or just by itself
- Syncing issues
- Cannot lock the screen or it will stop and eventually fail
- Issues uploading pictures
- Takes forever to sync
- Cannot exit the app and let it run in the background because it won’t sync
- Uploading 50 pictures at a time is a joke and causes constant crashes
- When using the in app camera, it crashes and deletes the pictures
- Mapping ordains to load, it flashes and changes the routes of the mains in between each flash
- App reopens closed tickets without notice
- It’s like pulling teeth to get the board to resync
- Charged me $10 to download even though it’s a free app
- Wont upload pictures for hours even with wifi and great service
- Will kick you out randomly while using
- Will make you uninstall and redownload once or twice a week for it to work properly
- Maps don’t load
- Camera causes app to crash
- Web based program is not simplified for the everyday locator to use
- Load times are insane
- In app camera is broken and doesn’t work
- Logs you out randomly CONSTANTLY then takes 20 minutes to load you back in
- Sync issues
- Password issues
- Always restarting
- Locked out now and can’t reset my password
- Junk app keeps crashing
- Overlay issues with the mapping system
- Overlays flash and some usually persist after selecting other pins
- Trying to change between maps and satellite imagery can be hit or miss
- App will shut down and log the user out about 6 to 10 times during the completion of one single ticket
- Constantly force feeds you prompts you don’t need
- App crashes almost consistently 30-40 times a day
- Fails at the most basic tasks
- Constant app crashing
- Unable to sync photos to your ticket
- Overlay issues with the mapping system
- Button disappears and reappears somewhat at random
- Constant crashing
- Takes 10 years to upload photos
- App had a update and now if you even upload 8 photos it kicks you out of the app every time you attempt to close the ticket
- Cant stay on app longer than 5 minutes without crashing
- App constantly logs you out ever 10-15 minutes
- Constantly fails to upload and any photos
- App crashes 3 times an hour then won’t even open up
- Upgrades have been made but that doesn’t change anything on how Bad the uploading pictures is or having your tickets load on time
- It used to be fairly reliable with regards to syncing tickets on the app with tickets on the website. Now it’s horrible.
- App restarts constantly
- Usually happens when I’m trying to upload pictures from a locate. Which means it’s a total crapshoot if it attaches the pictures, or not.
- App keeps logging you out every 4 hours
- Pictures take a long time to upload
- System is always freezing and takes forever to sync
- App crashed 5 times back to back when all I was doing was trying to open 1 of 7 tickets
- Tickets never update
- Even when you manually force to update tickets, they do not.
- Accessing tickets is a pain
- Uploading photos is an exercise in futility
- Good luck getting the gps and maps to work
- Last app would crash every 5 mins; it’s safe to assume you’ll be missing that because this is somehow worse
Requested features
5 requests- Ability to include all photos in a ticket at one time
- Queuing system for photo uploads
- Location and zoom memory for mapping
- Include all photos in a ticket at one time
- Ability to include all photos in a ticket at one time
In-app purchases
SEDC Mobile Workforce
No in-app purchases
KorTerra Field
No in-app purchases
Questions
Is SEDC Mobile Workforce free?
Is KorTerra Field free?
Which has better reviews, SEDC Mobile Workforce or KorTerra Field?
Do SEDC Mobile Workforce or KorTerra Field have ads?
Which is updated more often, SEDC Mobile Workforce or KorTerra Field?
Other comparisons
