Doctena vs My Helan
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Doctena
Easily find and book appointments with healthcare professionals in your area. Search by specialty and location, with an option to filter by language. Select an available time slot to confirm your booking.
- Find practitioners by specialty
- Search by location
- Filter by language
- View available time slots
- Book appointments online
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Doctena helps you find and make an appointment online with a practitioner near you in just a few clicks. 1. Choose a specialty 2. Choose a location 3. Optional: Refine the search by your preferred language Tap on a time slot to book your appointment.
My Helan
Manage your health insurance online. Access your policy details, locate offices, track reimbursements, and submit claims easily. Download important documents and view your health insurance correspondence.
- View insurance file
- Find Helan offices
- Track reimbursements
- Submit claims via photo
- Download travel documents
- View health insurance mail
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My Helan is your online health insurance platform. View your file, find a Helan office or post box near you, follow up on reimbursements, replacement income and extra insurances, download stickers and travel documents and view your health insurance mail. The app also makes it easy to request reimbursements for your Helan benefits (e.g. sports club membership fees, glasses and lenses, camps, etc.). Take a picture of your reimbursement form, send it to us and we will do the rest!
Screenshots
Verdict
The clearest difference is ads: Doctena at none against My Helan's shown. Doctena also leads on ratings volume (35 vs 2) and monetization model (free vs ad-supported). My Helan's advantage is rating (5.0 vs 4.7). On price, review sentiment, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Helan holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Doctena has 35 ratings behind it against 2, so its average is the more settled of the two. Written reviews split almost evenly too, at 50% and 50% positive.
Doctena ships an update every 5 weeks, My Helan every 2 months. The most recent releases landed on October 24, 2026 and October 23, 2026 respectively.
| Parameter | Doctena | My Helan |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (35 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 50.0% of reviews | 50.0% of reviews |
| Number of ratings | 35 — better | 2 |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.5 | 15.1 — better |
| Further details — not scored | ||
| Size | 10 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | DOCTENA | Helan Onafhankelijk Ziekenfonds |
Customer experience
Doctena
My Helan
In-app purchases
Doctena
No in-app purchases
My Helan
No in-app purchases








