My Trimble Protected vs VisionLink™

The My Trimble Protected (MTP) mobile app enables Trimble dealers to efficiently manage product support and service issues remotely. Field technicians can initiate support requests and attach high-resolution images and videos, providing Trimble support with a clear understanding of the issue. MTP facilitates real-time communication with Trimble experts, accelerating problem resolution. The MTP Mobile app key features: Effortless Case Creation: Technicians can quickly create detailed support cases for their dealership and customers directly from mobile devices, capturing all necessary information upfront. Rich Media Attachments: Seamlessly attaching images and videos to support cases adds crucial context, enabling quicker issue diagnosis and targeted guidance, minimizing follow-up and site visits. Real-Time Communication: MTP facilitates direct, real-time communication between field technicians and support specialists via active support cases, enabling efficient troubleshooting, faster diagnoses, and effective solutions. Proactive Notifications: Users are promptly notified about the status of their support and service cases, allowing them to stay updated and take necessary actions.

Manage your entire fleet – both Cat® and non Cat assets – with easy access to your equipment's data. VisionLink™ provides you with tools that can help make your operation more productive and efficient. VisionLink allows you to increase production, control costs, improve operator performance and even provide a safer operation for both Cat® and non Cat assets. The new VisionLink app blends features from VisionLink Unified Suite, My.Cat.Com and the Cat App into a single convenient offering. It improves customer experience, user workflows while leveraging a consistent data source. Other features include: - Compatibility with mixed fleets, providing full fleet visibility - Connectivity offerings for users of all sizes and industries - Up-to-date asset tracking, including location, operating hours, fuel levels, and overall utilization - Improve operations with working and idle segmentation of runtime and fuel usage - Monitoring of equipment health, fault codes, fluid analysis and inspections - Planned Maintenance tracking for all assets, including non-subscribed and non-powered equipment - Convenient in-app parts ordering and service requests - Ability to download Inspection reports - In-App QR scanning compatability The new VisionLink also provides a much more intuitive user interface, improved application performance and more efficient integration of Cat SIS, SOS, Cat Inspect and Preventative Maintenance modules. Download the VisionLink app today and take your operation to the next level.