Comparison

My Trimble Protected vs Cat® DSP Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Trimble Protected

This app allows field technicians to manage product support and service issues remotely. Technicians can create support cases, attach rich media like images and videos, and communicate in real-time with experts for faster problem resolution. Users receive proactive notifications on case status.

Highlights
  • Effortless case creation
  • Rich media attachments
  • Real-time communication
  • Proactive notifications
  • Remote issue management
Features
Read full description

The My Trimble Protected (MTP) mobile app enables Trimble dealers to efficiently manage product support and service issues remotely. Field technicians can initiate support requests and attach high-resolution images and videos, providing Trimble support with a clear understanding of the issue. MTP facilitates real-time communication with Trimble experts, accelerating problem resolution. The MTP Mobile app key features: Effortless Case Creation: Technicians can quickly create detailed support cases for their dealership and customers directly from mobile devices, capturing all necessary information upfront. Rich Media Attachments: Seamlessly attaching images and videos to support cases adds crucial context, enabling quicker issue diagnosis and targeted guidance, minimizing follow-up and site visits. Real-Time Communication: MTP facilitates direct, real-time communication between field technicians and support specialists via active support cases, enabling efficient troubleshooting, faster diagnoses, and effective solutions. Proactive Notifications: Users are promptly notified about the status of their support and service cases, allowing them to stay updated and take necessary actions.

About

Cat® DSP Mobile

This app provides Cat dealers with a mobile solution to manage digital product services and telematics devices. It allows for easy searching and registration of connected assets, as well as oversight of asset details and service management.

Highlights
  • Manage digital product services
  • Manage telematics devices
  • Search connected assets
  • Register telematics devices
  • Review connectivity status
  • Manage services
  • Contact Caterpillar support
Features
Read full description

What's New: An updated modern mobile interface for the Dealer Services Portal About this app: Cat® DSP Mobile is the mobile app for the Dealer Services Portal application. DSP enables Cat dealers to seamlessly manage digital product services and telematics devices. With a streamlined, intuitive user experience, DSP Mobile offers an optimized mobile solution for Cat dealer technology administrators and technicians on the go EASILY MANAGE ASSETS:     •Search for connected assets in your dealer population     •Register telematics devices OVERSEE ASSET DETAILS:     •Review connectivity status    •Manage services SUPPORT IN THE PALM OF YOUR HAND:   •Get in touch with Caterpillar in the app.

Screenshots

My Trimble Protected3 screens
Cat® DSP Mobile4 screens

Verdict

The call

The clearest difference is rating: Cat® DSP Mobile at 4.9 against My Trimble Protected's 3.7. Cat® DSP Mobile also leads on review sentiment (80% vs 50%) and ratings volume (78 vs 3). My Trimble Protected's advantage is iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Cat® DSP Mobile holds the better App Store score, 4.9 against 3.7. That said, the two scores are not equally well evidenced: Cat® DSP Mobile has 78 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 50% of My Trimble Protected's written reviews are positive against 80% of Cat® DSP Mobile's.

UpkeepUpdate frequency

My Trimble Protected ships an update every 2 months, Cat® DSP Mobile monthly. The most recent releases landed on October 4, 2026 and October 11, 2026 respectively.

Scorecard5 real differences · 5 level
My Trimble Protected versus Cat® DSP Mobile: the parameters behind the verdict, then further details
ParameterMy Trimble ProtectedCat® DSP Mobile
PriceFreeFree
Rating3.7 (3 ratings)4.9 (78 ratings) — better
Positive reviews50.0% of reviews80.0% of reviews — better
Number of ratings378 — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS12.0 — better15.1
Further details — not scored
Size48 MB50 MB
Age rating4+4+
DeveloperTrimble Inc.Caterpillar Inc.

Customer experience

My Trimble Protected

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Cat® DSP Mobile

All ratings78 ratings
Positive97.4%
Neutral1.3%
Negative1.3%
Written reviews5 reviews
Positive80.0%
Neutral0.0%
Negative20.0%

In-app purchases

None

My Trimble Protected

No in-app purchases

None

Cat® DSP Mobile

No in-app purchases

Questions

Is My Trimble Protected free?
My Trimble Protected is free to download, with no in-app purchases.
Is Cat® DSP Mobile free?
Cat® DSP Mobile is free to download, with no in-app purchases.
Which has better reviews, My Trimble Protected or Cat® DSP Mobile?
Cat® DSP Mobile is rated higher. My Trimble Protected averages 3.7 out of 5 from 3 ratings, while Cat® DSP Mobile averages 4.9 from 78 ratings.
Do My Trimble Protected or Cat® DSP Mobile have ads?
Neither My Trimble Protected nor Cat® DSP Mobile shows ads.
Which is updated more often, My Trimble Protected or Cat® DSP Mobile?
My Trimble Protected ships an update every 2 months, and Cat® DSP Mobile monthly. Most recently, My Trimble Protected was updated on October 4, 2026 and Cat® DSP Mobile on October 11, 2026.

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