HD RiderPoints vs Pinecone Research
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HD RiderPoints
Manage your Harley-Davidson rewards and track motorcycle service at participating dealerships. View your points balance, redeem rewards, and receive location-based offers. Stay updated on your bike's service progress directly through your phone.
- Rewards card management
- Points balance tracking
- Dealership notifications
- Rewards redemption
- Beacon proximity awareness
- Motorcycle service tracking
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With HD RiderPoints, you can use your rewards card for purchases at participating Harley-Davidson dealerships in the United States, Canada and Australia. View your points balance, track rewards progress and redeem rewards right through your phone. Enhanced features include Beacon proximity awareness supporting scavenger hunts for bonus points and special deals based on your location that will notify you through the HD RiderPoints App. Beginning in version 1.5.x of HD RiderPoints, you can track work being done on your bike as it happens and receive updates at each stage of the service process. Features include: - Rewards card - Points Balance - Dealership notifications - Rewards tracking & history - Beacon support to interact with dealership beacons* - Service tracker support to allow you to track the service status of your bike* - Rewards selection and redemption - Current campaign information - Profile management * Beacon and Service Tracker are only available at participating retailers. Check with your dealer.
Pinecone Research
Participate in paid surveys and manage your membership conveniently through this app. View available opportunities, take surveys, track your earnings, and redeem rewards. You can also update your profile and contact customer service.
- View survey opportunities
- Take surveys
- View and redeem points
- Survey history
- Customer service contact
- Update personal information
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"Get the full experience of your Pinecone Research membership all through our convenient mobile app. Your one stop spot to: View available survey opportunities Take surveys View and redeem your earned points See your history of surveys taken and points redeemed Contact our Customer Service team Update your personal information like Email, Password, and Security Question Unsubscribe from the Pinecone Research panel" "About Pinecone Research: Pinecone Research is a trusted leader in voicing the opinions of consumers nationwide, which runs under the banner of NielsenIQ. Surveys are made available to panelists/consumers to get input on developing new and improved products. By taking our online surveys, consumer opinions directly influence tomorrow's products today, and allow for consumers to be rewarded with points which can be redeemed as merchandise, gift cards, or cash."
Screenshots
Verdict
The clearest difference is rating: HD RiderPoints at 3.7 against Pinecone Research's 2.0. HD RiderPoints also leads on iOS requirement (8.0 vs 13.0). Pinecone Research's advantage is ratings volume (149 vs 3) and update cadence (every 5 weeks vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HD RiderPoints holds the better App Store score, 3.7 against 2.0. That said, the two scores are not equally well evidenced: Pinecone Research has 149 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 0% of HD RiderPoints's written reviews are positive against 12% of Pinecone Research's, so the app with the better star average is not the one people write more warmly about.
HD RiderPoints ships an update every 4 months, Pinecone Research every 5 weeks. Both last shipped on October 24, 2026.
| Parameter | HD RiderPoints | Pinecone Research |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (3 ratings) — better | 2.0 (149 ratings) |
| Positive reviews | 0.0% of reviews | 11.7% of reviews — better |
| Number of ratings | 3 | 149 — better |
| Update frequency | Every 4 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 8.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 12 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | Socilogica Technology Ltd | Market Once Holdings.com, LLC |
Customer experience
HD RiderPoints
Pinecone Research
Bugs and requests
HD RiderPoints
Not enough reviews yet to summarise bugs or requests.
Pinecone Research
Reported bugs
16 issues- Surveys not loading, closing, or giving errors at the end
- Login issues, password reset not working
- App crashing or freezing
- Points not being credited after completing surveys
- Redemption page errors
Show 11 moreShow fewer
- App not working in certain regions (e.g., US)
- Sign-up button missing
- Inability to update demographics
- Link from email not working
- Website pages turning white
- 2-Step verification phone number already in use error
- App not refreshing after survey completion
- Incompatibility with certain browsers
- Survey questions not rendering correctly
- App not loading on mobile devices
- Rewards page down for extended periods
Requested features
9 requests- Improve app/website stability and performance
- Fix survey loading and closing issues
- Restore previous payout methods (e.g., PayPal)
- Increase survey availability and qualification rates
- Improve customer service responsiveness and effectiveness
Show 4 moreShow fewer
- Provide clearer information on point values and redemption
- Offer more product testing opportunities
- Ensure app compatibility across devices and regions
- Revert to older, more functional version of the app/site
In-app purchases
HD RiderPoints
No in-app purchases
Pinecone Research
No in-app purchases
Questions
Is HD RiderPoints free?
Is Pinecone Research free?
Which has better reviews, HD RiderPoints or Pinecone Research?
Do HD RiderPoints or Pinecone Research have ads?
Which is updated more often, HD RiderPoints or Pinecone Research?
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