my PenTex vs CoServ
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
my PenTex
Manage your account details, view bills and balances, and make payments securely. Schedule alerts, receive notifications, and report outages on the go. Access nearly all web portal features instantly from your mobile device.
- Secure account access
- View bills and balances
- Make payments
- Schedule alerts and reminders
- Receive push notifications
- Report outages
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Our Mobile App is designed to give you fast, secure account access so you can easily manage your account details, view your bill and your account balance, make payments and find payment locations, schedule alerts and reminders, receive push notifications, report outages and more. Nearly everything you can do from our web portal can now be handled instantly whether you’re at home, at work, or on the go.
CoServ
Manage your utility account with ease. Pay bills securely, track your energy usage, and stay informed about service updates and outages. View historical bills and payment options.
- Secure bill payment
- View account balance and due date
- Manage recurring payments
- Track monthly gas and electricity usage
- Compare usage to temperature and neighborhood averages
- Monitor service news and events
- View outage information on a map
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App Features: Bill & Pay - Pay your bill securely and on time each month. View your current account balance and due date, manage recurring payments, and modify payment methods. View bill history including PDF versions of paper bills directly on your mobile device. My Usage - Keep tabs on your monthly gas usage and view your electricity usage at daily, weekly and monthly intervals. Compare your usage against outside temperatures and neighborhood averages. News - Monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map - Displays service interruption and outage information.
Screenshots
Verdict
The clearest difference is rating: CoServ at 2.3 against my PenTex's 1.6. CoServ also leads on ratings volume (125 vs 14). my PenTex's advantage is iOS requirement (12.0 vs 17.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CoServ holds the better App Store score, 2.3 against 1.6. That said, the two scores are not equally well evidenced: CoServ has 125 ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 9% of my PenTex's written reviews are positive against 11% of CoServ's.
my PenTex ships an update every 4 months, CoServ every 2 months. The most recent releases landed on October 3, 2026 and October 7, 2026 respectively.
| Parameter | my PenTex | CoServ |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (14 ratings) | 2.3 (125 ratings) — better |
| Positive reviews | 9.1% of reviews | 11.3% of reviews — better |
| Number of ratings | 14 | 125 — better |
| Update frequency | Every 4 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 174 MB | 30 MB |
| Age rating | 4+ | 17+ |
| Developer | Cooke County Electric Cooperative Association | Denton County Electric Cooperative |
Customer experience
my PenTex
CoServ
Bugs and requests
my PenTex
Not enough reviews yet to summarise bugs or requests.
CoServ
Reported bugs
18 issues- App crashes when viewing usage data
- App crashes when checking unbilled electric usage
- App freezes on sign-in screen
- Login fails repeatedly
- Cannot log in, error messages
Show 13 moreShow fewer
- App does not load
- App opens half the time
- Password setup issues
- Time checking for notification settings errors
- CVV not asked in add card section
- App won't function if Google analytics is blocked
- Cannot access any information
- App shows incorrect current usage
- Cannot enable Face ID
- Cannot add cell number
- Error submitting payment twice
- Cannot reset or retrieve password
- Cannot display password reset instructions correctly
Requested features
7 requests- Add print option for bills
- Add Apple Pay and other payment options
- Improve UI/UX intuitiveness
- Enable Face ID/remember email
- Add cell number input
Show 2 moreShow fewer
- Improve data presentation and zoomability
- Allow scheduling credit card payments online
In-app purchases
my PenTex
No in-app purchases
CoServ
No in-app purchases
