Comparison

ServiceChannel vs ELTON Scanner

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceChannel

Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.

Highlights
  • Create, search, and edit work orders
  • Proposal review and actions
  • On-site inspections with Site Audit Manager
  • Search work orders by various criteria
  • Filter work orders by status
  • Edit work order details including status, priority, and schedule
  • Capture facility condition and submit work orders on-site
Read full description

Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.

About

ELTON Scanner

Scan QR or barcode data from physical equipment. Assign or loan items to Salesforce users, contacts, accounts, or opportunities. Streamline equipment management within your Salesforce ecosystem.

Highlights
  • Scan QR Codes
  • Scan Bar Codes
  • Assign equipment
  • Loan equipment
  • Link to Salesforce Users
  • Link to Salesforce Contacts
  • Link to Salesforce Accounts
  • Link to Salesforce Opportunities
Read full description

ELTON Scanner allows users to scan QR Codes or Bar Codes associated with physical equipment. The user can then assign or loan equipment to known Salesforce Users, Contacts, Accounts or Opportunities.

Screenshots

ServiceChannel4 screens
ELTON Scanner4 screens

Verdict

The call

The clearest difference is update cadence: ServiceChannel at fortnightly against ELTON Scanner's every 3 months. ServiceChannel also leads on ratings volume (839 vs 1). ELTON Scanner's advantage is monetization model (free vs freemium) and rating (5.0 vs 4.7). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ELTON Scanner holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: ServiceChannel has 839 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

ServiceChannel ships an update fortnightly, ELTON Scanner every 3 months. The most recent releases landed on November 11, 2026 and November 1, 2026 respectively.

Scorecard5 real differences · 5 level
ServiceChannel versus ELTON Scanner: the parameters behind the verdict, then further details
ParameterServiceChannelELTON Scanner
PriceFreeFree
Rating4.7 (839 ratings)5.0 (1 ratings) — better
Positive reviews14.9% of reviews—
Number of ratings839 — better1
Update frequencyFortnightly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.014.0 — better
Further details — not scored
Size96 MB22 MB
Age rating4+4+
DeveloperServiceChannelAccountAbility Solutions Inc

Customer experience

ServiceChannel

All ratings837 ratings
Positive92.4%
Neutral2.3%
Negative5.4%
Written reviews47 reviews
Positive14.9%
Neutral6.4%
Negative78.7%

ELTON Scanner

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

ServiceChannel

Reported bugs

12 issues
  • App crashes when opening service tickets
  • App crashes when using camera outside app
  • Login required repeatedly despite recent authentication
  • Unable to upload pictures in work order creation
  • App sticks on 'logging in' screen
Show 7 more
  • Invalid PIN error messages
  • No issue list available error
  • No provider found error after updates
  • Unsupported URL error code
  • App gets stuck on location selection
  • Description dialogue box causes app closure
  • Missing tracked orders in app and on PC

Requested features

8 requests
  • Work order filters matching web platform
  • Quick view option for work orders
  • Feedback section for completed work
  • iPad-optimized version
  • Remember login option
Show 3 more
  • Ability to disable location tracking requirement
  • Streamlined invoice submission process
  • Improved photo loading speed

ELTON Scanner

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceChannel

No in-app purchases

None

ELTON Scanner

No in-app purchases

Questions

Is ServiceChannel free?
ServiceChannel is free to download, with no in-app purchases.
Is ELTON Scanner free?
ELTON Scanner is free to download, with no in-app purchases.
Which has better reviews, ServiceChannel or ELTON Scanner?
ELTON Scanner is rated higher. ServiceChannel averages 4.7 out of 5 from 839 ratings, while ELTON Scanner averages 5.0 from 1 ratings.
Do ServiceChannel or ELTON Scanner have ads?
Neither ServiceChannel nor ELTON Scanner shows ads.
Which is updated more often, ServiceChannel or ELTON Scanner?
ServiceChannel ships an update fortnightly, and ELTON Scanner every 3 months. Most recently, ServiceChannel was updated on November 11, 2026 and ELTON Scanner on November 1, 2026.

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