ServiceChannel vs ELTON Scanner
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceChannel
Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.
- Create, search, and edit work orders
- Proposal review and actions
- On-site inspections with Site Audit Manager
- Search work orders by various criteria
- Filter work orders by status
- Edit work order details including status, priority, and schedule
- Capture facility condition and submit work orders on-site
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Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.
ELTON Scanner
Scan QR or barcode data from physical equipment. Assign or loan items to Salesforce users, contacts, accounts, or opportunities. Streamline equipment management within your Salesforce ecosystem.
- Scan QR Codes
- Scan Bar Codes
- Assign equipment
- Loan equipment
- Link to Salesforce Users
- Link to Salesforce Contacts
- Link to Salesforce Accounts
- Link to Salesforce Opportunities
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ELTON Scanner allows users to scan QR Codes or Bar Codes associated with physical equipment. The user can then assign or loan equipment to known Salesforce Users, Contacts, Accounts or Opportunities.
Screenshots
Verdict
The clearest difference is update cadence: ServiceChannel at fortnightly against ELTON Scanner's every 3 months. ServiceChannel also leads on ratings volume (839 vs 1). ELTON Scanner's advantage is monetization model (free vs freemium) and rating (5.0 vs 4.7). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ELTON Scanner holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: ServiceChannel has 839 ratings behind it against 1, so its average is the more settled of the two.
ServiceChannel ships an update fortnightly, ELTON Scanner every 3 months. The most recent releases landed on November 11, 2026 and November 1, 2026 respectively.
| Parameter | ServiceChannel | ELTON Scanner |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (839 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 14.9% of reviews | — |
| Number of ratings | 839 — better | 1 |
| Update frequency | Fortnightly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 96 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | ServiceChannel | AccountAbility Solutions Inc |
Customer experience
ServiceChannel
ELTON Scanner
Bugs and requests
ServiceChannel
Reported bugs
12 issues- App crashes when opening service tickets
- App crashes when using camera outside app
- Login required repeatedly despite recent authentication
- Unable to upload pictures in work order creation
- App sticks on 'logging in' screen
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- Invalid PIN error messages
- No issue list available error
- No provider found error after updates
- Unsupported URL error code
- App gets stuck on location selection
- Description dialogue box causes app closure
- Missing tracked orders in app and on PC
Requested features
8 requests- Work order filters matching web platform
- Quick view option for work orders
- Feedback section for completed work
- iPad-optimized version
- Remember login option
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- Ability to disable location tracking requirement
- Streamlined invoice submission process
- Improved photo loading speed
ELTON Scanner
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceChannel
No in-app purchases
ELTON Scanner
No in-app purchases
Questions
Is ServiceChannel free?
Is ELTON Scanner free?
Which has better reviews, ServiceChannel or ELTON Scanner?
Do ServiceChannel or ELTON Scanner have ads?
Which is updated more often, ServiceChannel or ELTON Scanner?
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