Comparison

ServiceChannel vs Entouch Installer

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceChannel

Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.

Highlights
  • Create, search, and edit work orders
  • Proposal review and actions
  • On-site inspections with Site Audit Manager
  • Search work orders by various criteria
  • Filter work orders by status
  • Edit work order details including status, priority, and schedule
  • Capture facility condition and submit work orders on-site
Read full description

Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.

About

Entouch Installer

Features
Read full description

The Entouch Installer Tool is designed to assist technicians in the efficient installation and commissioning of Entouch Controls devices. By associating pre-defined profiles with devices during the onboarding process at a customer facility, installers can ensure consistent application of area settings without the need for manual configuration. Furthermore, the application enables the capture and cloud-based storage of device-specific data, including photographic documentation.

Screenshots

ServiceChannel4 screens
Entouch Installer4 screens

Verdict

The call

The clearest difference is update cadence: ServiceChannel at fortnightly against Entouch Installer's every 6 weeks. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

ServiceChannel ships an update fortnightly, Entouch Installer every 6 weeks. The most recent releases landed on October 29, 2026 and October 15, 2026 respectively.

Scorecard1 real difference · 9 level
ServiceChannel versus Entouch Installer: the parameters behind the verdict, then further details
ParameterServiceChannelEntouch Installer
PriceFreeFree
Rating4.7 (829 ratings) — better—
Positive reviews14.9% of reviews—
Number of ratings829 — better—
Update frequencyFortnightly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.0 — better18.0
Further details — not scored
Size99 MB113 MB
Age rating4+4+
DeveloperServiceChannelEnTouch Controls

Bugs and requests

ServiceChannel

Reported bugs

12 issues
  • App crashes when opening service tickets
  • App crashes when using camera outside app
  • Login required repeatedly despite recent authentication
  • Unable to upload pictures in work order creation
  • App sticks on 'logging in' screen
Show 7 more
  • Invalid PIN error messages
  • No issue list available error
  • No provider found error after updates
  • Unsupported URL error code
  • App gets stuck on location selection
  • Description dialogue box causes app closure
  • Missing tracked orders in app and on PC

Requested features

8 requests
  • Work order filters matching web platform
  • Quick view option for work orders
  • Feedback section for completed work
  • iPad-optimized version
  • Remember login option
Show 3 more
  • Ability to disable location tracking requirement
  • Streamlined invoice submission process
  • Improved photo loading speed

Entouch Installer

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceChannel

No in-app purchases

None

Entouch Installer

No in-app purchases

Questions

Is ServiceChannel free?
ServiceChannel is free to download, with no in-app purchases.
Is Entouch Installer free?
Entouch Installer is free to download, with no in-app purchases.
Do ServiceChannel or Entouch Installer have ads?
Neither ServiceChannel nor Entouch Installer shows ads.
Which is updated more often, ServiceChannel or Entouch Installer?
ServiceChannel ships an update fortnightly, and Entouch Installer every 6 weeks. Most recently, ServiceChannel was updated on October 29, 2026 and Entouch Installer on October 15, 2026.

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