Comparison

ServiceChannel vs Envysion

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceChannel

Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.

Highlights
  • Create, search, and edit work orders
  • Proposal review and actions
  • On-site inspections with Site Audit Manager
  • Search work orders by various criteria
  • Filter work orders by status
  • Edit work order details including status, priority, and schedule
  • Capture facility condition and submit work orders on-site
Read full description

Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.

About

Envysion

Gain on-the-go visibility into your business operations with live and recorded video. Easily monitor store performance, review incidents, and share snapshots to drive improvements. Maximize insights from 360° camera views with intuitive controls.

Highlights
  • Live and recorded video monitoring
  • Multi-location performance oversight
  • Incident review and search
  • Actionable snapshot sharing
  • 360° camera view dewarping
  • Timeline scrubbing
Read full description

Envysion — video-based business intelligence You can’t physically be in each of your stores to oversee day to day operations—but Envysion can. Enjoy on-the-go visibility into every interaction with live and recorded video, and share instant snapshots to take action and make improvements. Our elegantly simple mobile interface makes keeping up with your stores’ performance easier than ever before. ENJOY COMPLETE VISIBILITY - How is customer service during peak times? Are employees following best practices? Perform look-ins by individual store or across multiple locations at once. DRILL DEEPER - Jump back to review a questionable incident by searching across locations, cameras, or even by day and time. TAKE ACTION - Easily pinpoint interactions that need attention and share a snapshot with anyone on your team instantly to make impactful improvements. MAXIMIZE 360° VIEWS - Get the most from your 360° cameras by dewarping views with simple gestures. "Now I can be in 5 places at once!" -- Ulises Dubon, Team Director at Chipotle "It's super user-friendly and straight-forward. I can easily drag my finger across the timeline and move all cameras at the same time." -- Jeremy Roberts, Director of Operations at NTouch Wireless "I can quickly pull up sites and use live data to increase operational efficiency while I'm on the road." -- Jason Zakaras, Director of Operations at Zak Family Foods "I can instantly review footage with my staff and coach them. It's like reviewing tape in the middle of the game. And the scrubber timeline is just awesome.” -- Matt Dittoe, Restaurant General Manager at Chipotle This app is designed for business owners who use Envysion’s video-based intelligence solutions to grow and protect their business with actionable insights.

Screenshots

ServiceChannel4 screens
Envysion4 screens

Verdict

The call

The clearest difference is rating: ServiceChannel at 4.7 against Envysion's 3.2. ServiceChannel also leads on update cadence (fortnightly vs every 2 months) and ratings volume (827 vs 37). Envysion's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ServiceChannel holds the better App Store score, 4.7 against 3.2. That said, the two scores are not equally well evidenced: ServiceChannel has 827 ratings behind it against 37, so its average is the more settled of the two. Written reviews point the same way: 15% of ServiceChannel's written reviews are positive against 7% of Envysion's.

UpkeepUpdate frequency

ServiceChannel ships an update fortnightly, Envysion every 2 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard5 real differences · 5 level
ServiceChannel versus Envysion: the parameters behind the verdict, then further details
ParameterServiceChannelEnvysion
PriceFreeFree
Rating4.7 (827 ratings) — better3.2 (37 ratings)
Positive reviews14.9% of reviews — better6.8% of reviews
Number of ratings827 — better37
Update frequencyFortnightly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size99 MB51 MB
Age rating4+17+
DeveloperServiceChannelMotorola Solutions, Inc

Customer experience

ServiceChannel

All ratings821 ratings
Positive92.2%
Neutral2.3%
Negative5.5%
Written reviews47 reviews
Positive14.9%
Neutral6.4%
Negative78.7%

Envysion

All ratings37 ratings
Positive48.6%
Neutral8.1%
Negative43.2%
Written reviews44 reviews
Positive6.8%
Neutral20.5%
Negative72.7%

User reviews

ServiceChannel

From 827 App Store ratings

What we love

  • 📱 Mobile work order creation from anywhere
  • 📸 Easy photo upload functionality
  • 🎨 Visually appealing interface design
  • ⚡ Fast ticket opening and status checking
  • ✏️ Ability to edit and reassign work orders

Room to improve

  • 🐛 Frequent app crashes and freezes
  • 🔐 Persistent login issues and authentication failures
  • ⏱️ Slow performance and loading times
  • 📍 Mandatory location tracking requirement
  • 🔍 Poor work order filtering and search functionality

Envysion

From 37 App Store ratings

What we love

  • ⏱️ Saves time finding clips
  • 📹 Great for monitoring employees
  • 💡 Good concept for software

Room to improve

  • 🐛 Constantly logs out
  • 🐛 App crashes frequently
  • 🐛 Update issues persist
  • 🐛 Poor navigation/UI
  • 🐛 Audio not working

Bugs and requests

ServiceChannel

Reported bugs

12 issues
  • App crashes when opening service tickets
  • App crashes when using camera outside app
  • Login required repeatedly despite recent authentication
  • Unable to upload pictures in work order creation
  • App sticks on 'logging in' screen
Show 7 more
  • Invalid PIN error messages
  • No issue list available error
  • No provider found error after updates
  • Unsupported URL error code
  • App gets stuck on location selection
  • Description dialogue box causes app closure
  • Missing tracked orders in app and on PC

Requested features

8 requests
  • Work order filters matching web platform
  • Quick view option for work orders
  • Feedback section for completed work
  • iPad-optimized version
  • Remember login option
Show 3 more
  • Ability to disable location tracking requirement
  • Streamlined invoice submission process
  • Improved photo loading speed

Envysion

Reported bugs

14 issues
  • Auto-logout after short inactivity
  • App crashes when accessing clips
  • Password rejection despite correctness
  • App freezes when watching real-time
  • Error messages when jumping to dates
Show 9 more
  • Update prompts when already updated
  • Blank screen after update
  • Cannot load camera after update
  • App broken after update
  • Login issues after update
  • Cannot see cameras after update
  • App crashes on store selection
  • Zoom centers screen automatically
  • Cannot fast forward after update

Requested features

5 requests
  • Biometric login option
  • SSOL integration
  • Faster forward speeds
  • Scrubbing feature for video
  • Improved date/time search

In-app purchases

None

ServiceChannel

No in-app purchases

None

Envysion

No in-app purchases

Questions

Is ServiceChannel free?
ServiceChannel is free to download, with no in-app purchases.
Is Envysion free?
Envysion is free to download, with no in-app purchases.
Which has better reviews, ServiceChannel or Envysion?
ServiceChannel is rated higher. ServiceChannel averages 4.7 out of 5 from 827 ratings, while Envysion averages 3.2 from 37 ratings.
Do ServiceChannel or Envysion have ads?
Neither ServiceChannel nor Envysion shows ads.
Which is updated more often, ServiceChannel or Envysion?
ServiceChannel ships an update fortnightly, and Envysion every 2 months. Most recently, ServiceChannel was updated on October 26, 2026 and Envysion on October 24, 2026.

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