ServiceChannel vs Envysion
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceChannel
Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.
- Create, search, and edit work orders
- Proposal review and actions
- On-site inspections with Site Audit Manager
- Search work orders by various criteria
- Filter work orders by status
- Edit work order details including status, priority, and schedule
- Capture facility condition and submit work orders on-site
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Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.
Envysion
Gain on-the-go visibility into your business operations with live and recorded video. Easily monitor store performance, review incidents, and share snapshots to drive improvements. Maximize insights from 360° camera views with intuitive controls.
- Live and recorded video monitoring
- Multi-location performance oversight
- Incident review and search
- Actionable snapshot sharing
- 360° camera view dewarping
- Timeline scrubbing
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Envysion — video-based business intelligence You can’t physically be in each of your stores to oversee day to day operations—but Envysion can. Enjoy on-the-go visibility into every interaction with live and recorded video, and share instant snapshots to take action and make improvements. Our elegantly simple mobile interface makes keeping up with your stores’ performance easier than ever before. ENJOY COMPLETE VISIBILITY - How is customer service during peak times? Are employees following best practices? Perform look-ins by individual store or across multiple locations at once. DRILL DEEPER - Jump back to review a questionable incident by searching across locations, cameras, or even by day and time. TAKE ACTION - Easily pinpoint interactions that need attention and share a snapshot with anyone on your team instantly to make impactful improvements. MAXIMIZE 360° VIEWS - Get the most from your 360° cameras by dewarping views with simple gestures. "Now I can be in 5 places at once!" -- Ulises Dubon, Team Director at Chipotle "It's super user-friendly and straight-forward. I can easily drag my finger across the timeline and move all cameras at the same time." -- Jeremy Roberts, Director of Operations at NTouch Wireless "I can quickly pull up sites and use live data to increase operational efficiency while I'm on the road." -- Jason Zakaras, Director of Operations at Zak Family Foods "I can instantly review footage with my staff and coach them. It's like reviewing tape in the middle of the game. And the scrubber timeline is just awesome.” -- Matt Dittoe, Restaurant General Manager at Chipotle This app is designed for business owners who use Envysion’s video-based intelligence solutions to grow and protect their business with actionable insights.
Screenshots
Verdict
The clearest difference is rating: ServiceChannel at 4.7 against Envysion's 3.2. ServiceChannel also leads on update cadence (every 2 weeks vs every 2 months) and ratings volume (784 vs 37). Envysion's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ServiceChannel holds the better App Store score, 4.7 against 3.2. That said, the two scores are not equally well evidenced: ServiceChannel has 784 ratings behind it against 37, so its average is the more settled of the two. Written reviews point the same way: 15% of ServiceChannel's written reviews are positive against 7% of Envysion's.
ServiceChannel ships an update every 2 weeks, Envysion every 2 months. The most recent releases landed on September 20, 2026 and September 7, 2026 respectively.
| Parameter | ServiceChannel | Envysion |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (784 ratings) — better | 3.2 (37 ratings) |
| Positive reviews | 15.2% of reviews — better | 6.8% of reviews |
| Number of ratings | 784 — better | 37 |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 99 MB | 46 MB |
| Age rating | 4+ | 17+ |
| Developer | ServiceChannel | Motorola Solutions, Inc |
Customer experience
ServiceChannel
Envysion
Bugs and requests
ServiceChannel
Reported bugs
12 issues- App crashes when opening service tickets
- App crashes when using camera outside app
- Login required repeatedly despite recent authentication
- Unable to upload pictures in work order creation
- App sticks on 'logging in' screen
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- Invalid PIN error messages
- No issue list available error
- No provider found error after updates
- Unsupported URL error code
- App gets stuck on location selection
- Description dialogue box causes app closure
- Missing tracked orders in app and on PC
Requested features
8 requests- Work order filters matching web platform
- Quick view option for work orders
- Feedback section for completed work
- iPad-optimized version
- Remember login option
Show 3 moreShow fewer
- Ability to disable location tracking requirement
- Streamlined invoice submission process
- Improved photo loading speed
Envysion
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceChannel
No in-app purchases
Envysion
No in-app purchases
Questions
Is ServiceChannel free?
Is Envysion free?
Which has better reviews, ServiceChannel or Envysion?
Do ServiceChannel or Envysion have ads?
Which is updated more often, ServiceChannel or Envysion?
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