ServiceChannel vs AFM Mobile App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceChannel
Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.
- Create, search, and edit work orders
- Proposal review and actions
- On-site inspections with Site Audit Manager
- Search work orders by various criteria
- Filter work orders by status
- Edit work order details including status, priority, and schedule
- Capture facility condition and submit work orders on-site
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Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.
AFM Mobile App
Streamline facility operations by managing assets, work orders, and equipment directly from your mobile device. This application provides comprehensive control over your facilities on the go.
- Asset review
- Work order management
- Equipment monitoring
- Equipment control
- Mobile facility management
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Manage your facilities from your phone. Review assets, manage work orders, monitor and control equipment.
Screenshots
Verdict
The clearest difference is price: ServiceChannel at Free against AFM Mobile App's $1.99. ServiceChannel also leads on ratings volume (827 vs 4) and update cadence (fortnightly vs every 2 months). AFM Mobile App's advantage is rating (5.0 vs 4.7) and iOS requirement (14.1 vs 17.0). On ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
ServiceChannel is free to download; AFM Mobile App costs $1.99 up front. Neither carries in-app purchases, so what you see is what you pay.
AFM Mobile App holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: ServiceChannel has 827 ratings behind it against 4, so its average is the more settled of the two.
ServiceChannel ships an update fortnightly, AFM Mobile App every 2 months. The most recent releases landed on October 26, 2026 and September 17, 2026 respectively.
| Parameter | ServiceChannel | AFM Mobile App |
|---|---|---|
| Price | Free — better | $1.99 |
| Rating | 4.7 (827 ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 14.9% of reviews | — |
| Number of ratings | 827 — better | 4 |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium — better | Paid |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 14.1 — better |
| Further details — not scored | ||
| Size | 99 MB | 16 MB |
| Age rating | 4+ | 4+ |
| Developer | ServiceChannel | Active Facility Monitoring, LLC |
Customer experience
ServiceChannel
AFM Mobile App
Bugs and requests
ServiceChannel
Reported bugs
12 issues- App crashes when opening service tickets
- App crashes when using camera outside app
- Login required repeatedly despite recent authentication
- Unable to upload pictures in work order creation
- App sticks on 'logging in' screen
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- Invalid PIN error messages
- No issue list available error
- No provider found error after updates
- Unsupported URL error code
- App gets stuck on location selection
- Description dialogue box causes app closure
- Missing tracked orders in app and on PC
Requested features
8 requests- Work order filters matching web platform
- Quick view option for work orders
- Feedback section for completed work
- iPad-optimized version
- Remember login option
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- Ability to disable location tracking requirement
- Streamlined invoice submission process
- Improved photo loading speed
AFM Mobile App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceChannel
No in-app purchases
AFM Mobile App
No in-app purchases
Questions
Is ServiceChannel free?
Is AFM Mobile App free?
Which has better reviews, ServiceChannel or AFM Mobile App?
Do ServiceChannel or AFM Mobile App have ads?
Which is updated more often, ServiceChannel or AFM Mobile App?
Other comparisons
