ServiceChannel vs Arcon
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceChannel
Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.
- Create, search, and edit work orders
- Proposal review and actions
- On-site inspections with Site Audit Manager
- Search work orders by various criteria
- Filter work orders by status
- Edit work order details including status, priority, and schedule
- Capture facility condition and submit work orders on-site
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Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.
Arcon
Streamline employee scheduling, communication, and time tracking. Build schedules quickly, manage time off, and simplify payroll with features like geofencing and automated alerts. Optimize labor costs and foster better company culture.
- Employee scheduling
- Time off and availability management
- Shift trade requests
- Internal messaging
- Time tracking with geofencing
- Payroll export
- Labor cost optimization
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This app is the mobile endpoint for the Arcon Scheduling system. Here's why you should Arcon: Schedule faster and smarter while controlling costs: Build your employees' schedules within minutes and manage time off, availability and shift trade requests. Avoid exceeding your budget and scheduling overtime, reduce absenteeism and late arrivals, and get notified of overlapping shifts or double-booking. Communicate more efficiently from a single platform: Streamline internal communication and have it in one place. Send messages in group or private conversations, keep everyone informed and build a better company culture. Simplify time tracking and payroll: Easily track employee hours and costs and export timesheets for seamless payroll processing. Enable geofencing and time clock alerts, prevent early clock in and clock out automatically for better time clock accuracy. Arcon Features: -Direct integration with UltiPro by Ultimate Software -Web scheduling: daily, weekly, monthly, and custom ranges -Report generation: compare your budget with actuals -Shift scheduling that is compliant with state laws, like those of California -Labor cost optimization -Messaging between employees -Alerts when schedules have changed -Employees can populate time off -Newsfeed for corporate messaging -Web, mobile app, and mobile web support Whether you’re managing a team of 5 or 500, Arcon will save you valuable hours. With just a few clicks, you can approve PTO requests, find coverage for shifts, and seamlessly track your labor spend while staying on budget.
Screenshots
Verdict
The clearest difference is rating: ServiceChannel at 4.7 against Arcon's 1.0. ServiceChannel also leads on update cadence (fortnightly vs every 6 months) and ratings volume (807 vs 2). Arcon's advantage is monetization model (free vs freemium) and review sentiment (29% vs 15%). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ServiceChannel holds the better App Store score, 4.7 against 1.0. That said, the two scores are not equally well evidenced: ServiceChannel has 807 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 15% of ServiceChannel's written reviews are positive against 29% of Arcon's, so the app with the better star average is not the one people write more warmly about.
ServiceChannel ships an update fortnightly, Arcon every 6 months. The most recent releases landed on October 16, 2026 and October 6, 2026 respectively.
| Parameter | ServiceChannel | Arcon |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (807 ratings) — better | 1.0 (2 ratings) |
| Positive reviews | 14.9% of reviews | 28.6% of reviews — better |
| Number of ratings | 807 — better | 2 |
| Update frequency | Fortnightly — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 98 MB | 23 MB |
| Age rating | 4+ | 4+ |
| Developer | ServiceChannel | ATS Management Consulting LLC |
Customer experience
ServiceChannel
Arcon
Bugs and requests
ServiceChannel
Reported bugs
12 issues- App crashes when opening service tickets
- App crashes when using camera outside app
- Login required repeatedly despite recent authentication
- Unable to upload pictures in work order creation
- App sticks on 'logging in' screen
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- Invalid PIN error messages
- No issue list available error
- No provider found error after updates
- Unsupported URL error code
- App gets stuck on location selection
- Description dialogue box causes app closure
- Missing tracked orders in app and on PC
Requested features
8 requests- Work order filters matching web platform
- Quick view option for work orders
- Feedback section for completed work
- iPad-optimized version
- Remember login option
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- Ability to disable location tracking requirement
- Streamlined invoice submission process
- Improved photo loading speed
Arcon
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceChannel
No in-app purchases
Arcon
No in-app purchases









