Comparison

ServiceChannel vs Facilio WorkQ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceChannel

Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.

Highlights
  • Create, search, and edit work orders
  • Proposal review and actions
  • On-site inspections with Site Audit Manager
  • Search work orders by various criteria
  • Filter work orders by status
  • Edit work order details including status, priority, and schedule
  • Capture facility condition and submit work orders on-site
Read full description

Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.

About

Facilio WorkQ

Features
Read full description

Find actionable insights with intuitive executive dashboards that are easily customizable. Transform data into insights using a variety of visualization techniques such as cards, bar graphs, line graphs, and pie charts. Texts and images can also be added to customise the dashboard to meet specific needs, making it easier for the user to visualize multiple data sets in a single frame. Scan a QR to get asset details To obtain information, simply point your camera at the QR code on the asset. Understand and control the entire equipment lifecycle, including information about your asset operations, including a detailed summary and asset history details. State customization according to business requirements A state represents the condition or circumstance in a workflow at an instant of time. Stateflows are majorly needed to introduce an execution process for any business requirement. Every stateflow has multiple states associated with it. Create work orders without any hassle in just a tap and manage them easily in a single view. Work orders are used to schedule various types of work, such as installations, repairs, or preventive and corrective maintenance. WorkQ allows you to prioritize workorders based on their importance, and you can also include images. The work order can also be assigned to technicians and sent for approval on need basis. Approve work orders seamlessly Approval feature allows users or groups to approve or reject a task. When records are submitted for approval, they are approved by the organization's users, known as approvers. An administrator must configure approval for specific tasks in selected modules to prevent unauthorized users from accessing or modifying critical information, thereby promoting data security and integrity. Make inspections more effective for your field staff and analyze collected data afterward Inspections are digital forms that technicians use to quickly and easily answer a series of questions as part of a work order. They can also be associated with assets, allowing users to see a history of all inspections for a specific piece of equipment. A detailed summary of each inspection, as well as its history, can be viewed. Who is workQ for? Facilio Workq is a scalable and adaptable solution for unifying siloed building systems, automating your unique processes, and achieving the best cost and productivity results. The Facilio Workq app is primarily designed for technicians and supervisors to manage their building level maintenance tasks such as managing work orders, gaining insight into asset details for asset history, and so on.

Screenshots

ServiceChannel4 screens
Facilio WorkQ4 screens

Verdict

The call

The clearest difference is iOS requirement: Facilio WorkQ at 15.0 against ServiceChannel's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

ServiceChannel ships an update fortnightly, Facilio WorkQ every 3 weeks. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.

Scorecard1 real difference · 9 level
ServiceChannel versus Facilio WorkQ: the parameters behind the verdict, then further details
ParameterServiceChannelFacilio WorkQ
PriceFreeFree
Rating4.7 (829 ratings) — better—
Positive reviews14.9% of reviews—
Number of ratings829 — better—
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size99 MB104 MB
Age rating4+17+
DeveloperServiceChannelFacilio Inc.

Bugs and requests

ServiceChannel

Reported bugs

12 issues
  • App crashes when opening service tickets
  • App crashes when using camera outside app
  • Login required repeatedly despite recent authentication
  • Unable to upload pictures in work order creation
  • App sticks on 'logging in' screen
Show 7 more
  • Invalid PIN error messages
  • No issue list available error
  • No provider found error after updates
  • Unsupported URL error code
  • App gets stuck on location selection
  • Description dialogue box causes app closure
  • Missing tracked orders in app and on PC

Requested features

8 requests
  • Work order filters matching web platform
  • Quick view option for work orders
  • Feedback section for completed work
  • iPad-optimized version
  • Remember login option
Show 3 more
  • Ability to disable location tracking requirement
  • Streamlined invoice submission process
  • Improved photo loading speed

Facilio WorkQ

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceChannel

No in-app purchases

None

Facilio WorkQ

No in-app purchases

Questions

Is ServiceChannel free?
ServiceChannel is free to download, with no in-app purchases.
Is Facilio WorkQ free?
Facilio WorkQ is free to download, with no in-app purchases.
Do ServiceChannel or Facilio WorkQ have ads?
Neither ServiceChannel nor Facilio WorkQ shows ads.
Which is updated more often, ServiceChannel or Facilio WorkQ?
ServiceChannel ships an update fortnightly, and Facilio WorkQ every 3 weeks. Most recently, ServiceChannel was updated on October 29, 2026 and Facilio WorkQ on October 30, 2026.

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