ServiceChannel vs Vbrick Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceChannel
Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.
- Create, search, and edit work orders
- Proposal review and actions
- On-site inspections with Site Audit Manager
- Search work orders by various criteria
- Filter work orders by status
- Edit work order details including status, priority, and schedule
- Capture facility condition and submit work orders on-site
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Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.
Vbrick Mobile
This app allows Vbrick Enterprise Video Platform customers to upload and view on-demand videos directly from their mobile devices. Users can browse featured, recommended, and recent content, search for specific videos, and organize content by categories and channels.
- View featured videos
- Browse recommended and recent content
- Search for videos
- Scan categories and channels
- Upload videos
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Description: Customers using Vbrick Enterprise Video Platform (EVP) can upload and view on-demand videos using the Vbrick mobile app. To watch a live webcast, please join using your web browser. Features: - View a carousel of featured videos - Browse feeds of recommended and most recent content - Search for videos - Scan categories and channels to find videos of interest - Approved Media Contributors can upload videos captured on your mobile device Note: The app requires users to have an active account and email address in their company’s cloud-hosted Vbrick tenant. If you experience difficulty logging in, contact your Administrator to ensure the mobile app is enabled for your account.
Screenshots
Verdict
The clearest difference is review sentiment: Vbrick Mobile at 100% against ServiceChannel's 15%. Vbrick Mobile also leads on monetization model (free vs freemium) and rating (5.0 vs 4.7). ServiceChannel's advantage is update cadence (fortnightly vs every 9 months) and ratings volume (827 vs 6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Vbrick Mobile holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: ServiceChannel has 827 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 15% of ServiceChannel's written reviews are positive against 100% of Vbrick Mobile's.
ServiceChannel ships an update fortnightly, Vbrick Mobile every 9 months. The most recent releases landed on October 26, 2026 and October 16, 2026 respectively.
| Parameter | ServiceChannel | Vbrick Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (827 ratings) | 5.0 (6 ratings) — better |
| Positive reviews | 14.9% of reviews | 100.0% of reviews — better |
| Number of ratings | 827 — better | 6 |
| Update frequency | Fortnightly — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15 — better |
| Further details — not scored | ||
| Size | 99 MB | 25 MB |
| Age rating | 4+ | 17+ |
| Developer | ServiceChannel | VBrick Systems |
Customer experience
ServiceChannel
Vbrick Mobile
Bugs and requests
ServiceChannel
Reported bugs
12 issues- App crashes when opening service tickets
- App crashes when using camera outside app
- Login required repeatedly despite recent authentication
- Unable to upload pictures in work order creation
- App sticks on 'logging in' screen
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- Invalid PIN error messages
- No issue list available error
- No provider found error after updates
- Unsupported URL error code
- App gets stuck on location selection
- Description dialogue box causes app closure
- Missing tracked orders in app and on PC
Requested features
8 requests- Work order filters matching web platform
- Quick view option for work orders
- Feedback section for completed work
- iPad-optimized version
- Remember login option
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- Ability to disable location tracking requirement
- Streamlined invoice submission process
- Improved photo loading speed
Vbrick Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceChannel
No in-app purchases
Vbrick Mobile
No in-app purchases
Questions
Is ServiceChannel free?
Is Vbrick Mobile free?
Which has better reviews, ServiceChannel or Vbrick Mobile?
Do ServiceChannel or Vbrick Mobile have ads?
Which is updated more often, ServiceChannel or Vbrick Mobile?
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