Comparison

ServiceChannel vs DART Counts by Datascan

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceChannel

Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.

Highlights
  • Create, search, and edit work orders
  • Proposal review and actions
  • On-site inspections with Site Audit Manager
  • Search work orders by various criteria
  • Filter work orders by status
  • Edit work order details including status, priority, and schedule
  • Capture facility condition and submit work orders on-site
Read full description

Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.

About

DART Counts by Datascan

This business tool streamlines inventory counting for retail and warehouse operations. It utilizes standard mobile devices for barcode scanning, offering real-time data synchronization and secure access controls for efficient inventory management.

Highlights
  • Barcode scanning on standard iPhones
  • No proprietary scanning hardware needed
  • Role-based access controls
  • Cross-device support in count sessions
  • Real-time cloud synchronization
  • Configurable invalid/out-of-stock handling
Read full description

DART Counts is an enterprise-grade inventory counting application designed for store and warehouse barcode counting events. Built for retail and supply chain operations, DART Counts enables teams to execute reliable, repeatable counting workflows with real-time visibility and secure synchronization - all on hardware you already own. No proprietary scanners. No specialized network equipment. Deploy using standard iOS devices within your existing infrastructure. KEY CAPABILITIES - Barcode scanning on standard iPhones - No proprietary scanning hardware required - Role-based access controls for secure operations - Cross-device support within the same count session - Real-time synchronization to secure cloud infrastructure - Configurable handling for invalid and out-of-stock scenarios - Structured, event-driven inventory workflows DART Counts helps organizations execute inventory events with confidence, operational clarity, and controlled data integrity. SECURITY & DATA PROTECTION Backend data is securely stored. Authentication and role-based permissions ensure controlled access, while structured scan event tracking supports traceability and reporting needs. Note: This app is intended for use by authorized Datascan customers and requires valid login credentials.

Screenshots

ServiceChannel4 screens
DART Counts by Datascan4 screens

Verdict

The call

The clearest difference is review sentiment: DART Counts by Datascan at 100% against ServiceChannel's 15%. DART Counts by Datascan also leads on monetization model (free vs freemium) and rating (5.0 vs 4.7). ServiceChannel's advantage is ratings volume (829 vs 3) and update cadence (fortnightly vs monthly). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DART Counts by Datascan holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: ServiceChannel has 829 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 15% of ServiceChannel's written reviews are positive against 100% of DART Counts by Datascan's.

UpkeepUpdate frequency

ServiceChannel ships an update fortnightly, DART Counts by Datascan monthly. The most recent releases landed on October 29, 2026 and October 25, 2026 respectively.

Scorecard6 real differences · 4 level
ServiceChannel versus DART Counts by Datascan: the parameters behind the verdict, then further details
ParameterServiceChannelDART Counts by Datascan
PriceFreeFree
Rating4.7 (829 ratings)5.0 (3 ratings) — better
Positive reviews14.9% of reviews100.0% of reviews — better
Number of ratings829 — better3
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.0 — better
Further details — not scored
Size99 MB135 MB
Age rating4+4+
DeveloperServiceChannelDatascan LP

Customer experience

ServiceChannel

All ratings821 ratings
Positive92.2%
Neutral2.3%
Negative5.5%
Written reviews47 reviews
Positive14.9%
Neutral6.4%
Negative78.7%

DART Counts by Datascan

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

ServiceChannel

Reported bugs

12 issues
  • App crashes when opening service tickets
  • App crashes when using camera outside app
  • Login required repeatedly despite recent authentication
  • Unable to upload pictures in work order creation
  • App sticks on 'logging in' screen
Show 7 more
  • Invalid PIN error messages
  • No issue list available error
  • No provider found error after updates
  • Unsupported URL error code
  • App gets stuck on location selection
  • Description dialogue box causes app closure
  • Missing tracked orders in app and on PC

Requested features

8 requests
  • Work order filters matching web platform
  • Quick view option for work orders
  • Feedback section for completed work
  • iPad-optimized version
  • Remember login option
Show 3 more
  • Ability to disable location tracking requirement
  • Streamlined invoice submission process
  • Improved photo loading speed

DART Counts by Datascan

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceChannel

No in-app purchases

None

DART Counts by Datascan

No in-app purchases

Questions

Is ServiceChannel free?
ServiceChannel is free to download, with no in-app purchases.
Is DART Counts by Datascan free?
DART Counts by Datascan is free to download, with no in-app purchases.
Which has better reviews, ServiceChannel or DART Counts by Datascan?
DART Counts by Datascan is rated higher. ServiceChannel averages 4.7 out of 5 from 829 ratings, while DART Counts by Datascan averages 5.0 from 3 ratings.
Do ServiceChannel or DART Counts by Datascan have ads?
Neither ServiceChannel nor DART Counts by Datascan shows ads.
Which is updated more often, ServiceChannel or DART Counts by Datascan?
ServiceChannel ships an update fortnightly, and DART Counts by Datascan monthly. Most recently, ServiceChannel was updated on October 29, 2026 and DART Counts by Datascan on October 25, 2026.

Other comparisons