ServiceChannel vs DART Counts by Datascan
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceChannel
Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.
- Create, search, and edit work orders
- Proposal review and actions
- On-site inspections with Site Audit Manager
- Search work orders by various criteria
- Filter work orders by status
- Edit work order details including status, priority, and schedule
- Capture facility condition and submit work orders on-site
Read full descriptionHide full description
Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.
DART Counts by Datascan
This business tool streamlines inventory counting for retail and warehouse operations. It utilizes standard mobile devices for barcode scanning, offering real-time data synchronization and secure access controls for efficient inventory management.
- Barcode scanning on standard iPhones
- No proprietary scanning hardware needed
- Role-based access controls
- Cross-device support in count sessions
- Real-time cloud synchronization
- Configurable invalid/out-of-stock handling
Read full descriptionHide full description
DART Counts is an enterprise-grade inventory counting application designed for store and warehouse barcode counting events. Built for retail and supply chain operations, DART Counts enables teams to execute reliable, repeatable counting workflows with real-time visibility and secure synchronization - all on hardware you already own. No proprietary scanners. No specialized network equipment. Deploy using standard iOS devices within your existing infrastructure. KEY CAPABILITIES - Barcode scanning on standard iPhones - No proprietary scanning hardware required - Role-based access controls for secure operations - Cross-device support within the same count session - Real-time synchronization to secure cloud infrastructure - Configurable handling for invalid and out-of-stock scenarios - Structured, event-driven inventory workflows DART Counts helps organizations execute inventory events with confidence, operational clarity, and controlled data integrity. SECURITY & DATA PROTECTION Backend data is securely stored. Authentication and role-based permissions ensure controlled access, while structured scan event tracking supports traceability and reporting needs. Note: This app is intended for use by authorized Datascan customers and requires valid login credentials.
Screenshots
Verdict
The clearest difference is review sentiment: DART Counts by Datascan at 100% against ServiceChannel's 15%. DART Counts by Datascan also leads on monetization model (free vs freemium) and rating (5.0 vs 4.7). ServiceChannel's advantage is ratings volume (829 vs 3) and update cadence (fortnightly vs monthly). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DART Counts by Datascan holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: ServiceChannel has 829 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 15% of ServiceChannel's written reviews are positive against 100% of DART Counts by Datascan's.
ServiceChannel ships an update fortnightly, DART Counts by Datascan monthly. The most recent releases landed on October 29, 2026 and October 25, 2026 respectively.
| Parameter | ServiceChannel | DART Counts by Datascan |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (829 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 14.9% of reviews | 100.0% of reviews — better |
| Number of ratings | 829 — better | 3 |
| Update frequency | Fortnightly — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 99 MB | 135 MB |
| Age rating | 4+ | 4+ |
| Developer | ServiceChannel | Datascan LP |
Customer experience
ServiceChannel
DART Counts by Datascan
Bugs and requests
ServiceChannel
Reported bugs
12 issues- App crashes when opening service tickets
- App crashes when using camera outside app
- Login required repeatedly despite recent authentication
- Unable to upload pictures in work order creation
- App sticks on 'logging in' screen
Show 7 moreShow fewer
- Invalid PIN error messages
- No issue list available error
- No provider found error after updates
- Unsupported URL error code
- App gets stuck on location selection
- Description dialogue box causes app closure
- Missing tracked orders in app and on PC
Requested features
8 requests- Work order filters matching web platform
- Quick view option for work orders
- Feedback section for completed work
- iPad-optimized version
- Remember login option
Show 3 moreShow fewer
- Ability to disable location tracking requirement
- Streamlined invoice submission process
- Improved photo loading speed
DART Counts by Datascan
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ServiceChannel
No in-app purchases
DART Counts by Datascan
No in-app purchases
Questions
Is ServiceChannel free?
Is DART Counts by Datascan free?
Which has better reviews, ServiceChannel or DART Counts by Datascan?
Do ServiceChannel or DART Counts by Datascan have ads?
Which is updated more often, ServiceChannel or DART Counts by Datascan?
Other comparisons















