Comparison

ServiceChannel vs 123 Mobile Track

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceChannel

Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.

Highlights
  • Create, search, and edit work orders
  • Proposal review and actions
  • On-site inspections with Site Audit Manager
  • Search work orders by various criteria
  • Filter work orders by status
  • Edit work order details including status, priority, and schedule
  • Capture facility condition and submit work orders on-site
Read full description

Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.

About

123 Mobile Track

Features
Read full description

Every vehicle on the map. Every engine, understood. 123 Mobile Track is fleet tracking for small working fleets — the crews the big telematics companies make sit through a sales call. We run our own service fleet in Connecticut; this is the software we built to watch it. LIVE TRACKING • Positions every 5 seconds: moving, parked, idling, or offline • Trip history with replay — watch any drive back, second by second • Stops, geofences for job sites and the yard, arrive/leave alerts ENGINE DATA (with the OBD tracker) • Live RPM, coolant, fuel level, throttle, and battery voltage • Check-engine codes explained in plain English, pushed to your phone minutes after the light comes on • Real MPG from the engine, not an estimate WHEN THE WORST HAPPENS • Crash detection grades the impact and texts every manager a location link in seconds • Printable incident report with speed trace, g-force, and engine state • Hard braking, speeding, and rapid acceleration logged on the map DRIVERS • Safety scorecards per 100 miles with letter grades and coaching • Every driver gets their own login with their vehicle, trips, and score • Drive check-ins with photos RUN THE BUSINESS • Maintenance intervals from real GPS miles, shortened automatically when the driving is hard on the vehicle • Monthly state-mileage report for fuel-tax worksheets, with CSV export • Weekly fleet report every Monday: miles, trips, events, driver scores, and what's due for service Works with 123 Track GPS and OBD hardware (sold separately at 123mobiletrack.com). Watch the live demo fleet on our website to see everything working before a tracker is installed.

Screenshots

ServiceChannel4 screens
123 Mobile Track4 screens

Verdict

The call

ServiceChannel and 123 Mobile Track are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ScorecardNo meaningful differences
ServiceChannel versus 123 Mobile Track: the parameters behind the verdict, then further details
ParameterServiceChannel123 Mobile Track
PriceFreeFree
Rating4.7 (839 ratings) — better—
Positive reviews14.9% of reviews—
Number of ratings839 — better—
Update frequencyFortnightly—
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPad — betteriPhone
Requires iOS17.016.4 — better
Further details — not scored
Size96 MB24 MB
Age rating4+4+
DeveloperServiceChannelEamon Doherty

Bugs and requests

ServiceChannel

Reported bugs

12 issues
  • App crashes when opening service tickets
  • App crashes when using camera outside app
  • Login required repeatedly despite recent authentication
  • Unable to upload pictures in work order creation
  • App sticks on 'logging in' screen
Show 7 more
  • Invalid PIN error messages
  • No issue list available error
  • No provider found error after updates
  • Unsupported URL error code
  • App gets stuck on location selection
  • Description dialogue box causes app closure
  • Missing tracked orders in app and on PC

Requested features

8 requests
  • Work order filters matching web platform
  • Quick view option for work orders
  • Feedback section for completed work
  • iPad-optimized version
  • Remember login option
Show 3 more
  • Ability to disable location tracking requirement
  • Streamlined invoice submission process
  • Improved photo loading speed

123 Mobile Track

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceChannel

No in-app purchases

None

123 Mobile Track

No in-app purchases

Questions

Is ServiceChannel free?
ServiceChannel is free to download, with no in-app purchases.
Is 123 Mobile Track free?
123 Mobile Track is free to download, with no in-app purchases.
Do ServiceChannel or 123 Mobile Track have ads?
Neither ServiceChannel nor 123 Mobile Track shows ads.

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