Comparison

HHAeXchange vs Empeon Hub

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HHAeXchange

This app allows home health caregivers to manage their schedules, clock in and out for visits, and communicate with their agency. It provides features like electronic visit verification, patient information access, and the ability to accept new cases on the go. The app supports multiple languages and requires an internet connection.

Highlights
  • Clock-in and clock-out for visits
  • View schedules and patient information
  • Get directions to patient homes
  • Accept or reject new case notifications
  • Send visit notes with text, image, or audio
  • Real-time messaging with agency
Features
Read full description

The caregiver app for all HHAeXchange users. Not applicable to Texas, Illinois, or Massachusetts. The HHAeXchange Mobile App empowers caregivers with an easy-to-use app to clock-in and out right from their smartphone. Seamlessly connected to their agency and available in multiple languages, the Mobile App allows caregivers to view their schedules, get directions to the patient’s home, clock in and out, communicate with their agency, and accept new cases – all while on-the-go. -- Electronic Visit Verification (EVV): Clock-In and Clock-Out with the simple tap of a button. Whether the visit occurs in the home, or out in the community, HHAeXchange will verify the start of the visit by matching an approved patient address to the clock-in GPS coordinates. -- Scheduling: See your scheduled visits in real-time. View patient info like demographics, plan of care tasks specific to the patient, and directions to the patient’s home. -- Case Broadcasting: Get immediate notifications when a shift becomes available and request or reject it on the spot. -- Visit Notes: Easily add comprehensive visit notes, including text, image, and/or recorded audio. -- Messaging: Communicate with your agency in real-time through the App’s Message Center. Disclaimer: The HHAeXchange Mobile Application requires an active internet connection (3G, 4G, or WiFi).

About

Empeon Hub

Access your work schedule, pay stubs, and personal information securely. This app allows employees to clock in/out, view timecards, and manage direct deposit. It's designed for healthcare and homecare professionals working with organizations that utilize Empeon.

Highlights
  • Manage profile
  • Download paystubs and tax forms
  • Clock in/out of shifts
  • View timecard
  • View work schedule
  • Request PTO
Read full description

Empeon Hub allows healthcare and homecare employees to quickly and securely access their schedules, pay data, and personal information through an intuitive, easy-to-use app. Note: Some of the features listed below may not be available to you. For further details and specific guidance, please consult with your HR or Payroll department. Note: This app is only available to employees of organizations using Empeon. If your employer uses Empeon, please contact your manager to gain access. Highlights · Manage profile · Download paystubs and tax forms · Clock in/out of shifts · View timecard · View work schedule · Update direct deposit information · Request PTO About Empeon. Empeon's intuitive HCM software and customer-centric approach help you embrace the workplace of tomorrow. Our attentive customer service helps healthcare companies manage caregivers, nursing staff, and the workforce from recruitment to retirement. Our all-in-one solution prioritizes user experience with a clean design that anyone can use. We have a deep understanding of the healthcare and homecare industries and continue enhancing our software to fit the needs of organizations in this dynamic landscape.

Screenshots

HHAeXchange4 screens
Empeon Hub4 screens

Verdict

The call

The clearest difference is update cadence: HHAeXchange at every 5 weeks against Empeon Hub's every 4 months. HHAeXchange also leads on iOS requirement (12.0 vs 14.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

HHAeXchange ships an update every 5 weeks, Empeon Hub every 4 months. The most recent releases landed on September 24, 2026 and August 11, 2026 respectively.

Scorecard2 real differences · 8 level
HHAeXchange versus Empeon Hub: the parameters behind the verdict, then further details
ParameterHHAeXchangeEmpeon Hub
PriceFreeFree
Rating3.1 (2.2K ratings) — better—
Positive reviews11.2% of reviews17.9% of reviews — better
Number of ratings2.2K — better—
Update frequencyEvery 5 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS12.0 — better14.0
Further details — not scored
Size39 MB13 MB
Age rating4+4+
DeveloperHomecare Software Solutions, LLCEmpeon

Customer experience

HHAeXchange

All ratings2,181 ratings
Positive48.4%
Neutral8.5%
Negative43.1%
Written reviews161 reviews
Positive11.2%
Neutral8.1%
Negative80.7%

Empeon Hub

Written reviews28 reviews
Positive17.9%
Neutral3.6%
Negative78.6%

Bugs and requests

HHAeXchange

Reported bugs

4 issues
  • App freezes and becomes unresponsive
  • Clock-in/clock-out times not recorded accurately
  • GPS location consistently shows wrong address
  • Repeated password reset requirements

Requested features

4 requests
  • Allow time corrections and adjustments through the app
  • Implement a dark mode option
  • Improve notification system and message handling
  • Provide better integration with agency systems

Empeon Hub

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HHAeXchange

No in-app purchases

None

Empeon Hub

No in-app purchases

Questions

Is HHAeXchange free?
HHAeXchange is free to download, with no in-app purchases.
Is Empeon Hub free?
Empeon Hub is free to download, with no in-app purchases.
Do HHAeXchange or Empeon Hub have ads?
Neither HHAeXchange nor Empeon Hub shows ads.
Which is updated more often, HHAeXchange or Empeon Hub?
HHAeXchange ships an update every 5 weeks, and Empeon Hub every 4 months. Most recently, HHAeXchange was updated on September 24, 2026 and Empeon Hub on August 11, 2026.

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