Comparison

PointClickCare ChartPic vs PalCare Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PointClickCare ChartPic

Capture wound photos, automatically measure them, and document skin issues at the bedside. This app also allows for resident photo identification, updating records across multiple platforms to enhance care team efficiency and accuracy.

Highlights
  • Capture and measure wound photos
  • Document skin issues at bedside
  • Resident photo identification
  • Automatic record updates
  • Streamline clinical documentation
  • Eliminate paper-based processes
Read full description

The PointClickCare ChartPic app is a powerful solution designed to streamline clinical decision-making and documentation. This app is essential for care providers because it combines skin and wound management and resident photo identification in a single app, saving time, eliminating paper-based processes, and enhancing personalized care for residents. Skin and Wound Feature • Capture wound photos to improve efficiency and reduce risk. • Automatically measure wounds and update the resident record for accurate documentation accessible to your care team. • Document skin issues at the bedside. Resident Photo Feature • Capture resident photos for identification. • Automatically update photos in PointClickCare, including the web app, ClickCare Companion and eMAR. With these features Point of Care (POC), PointChartPic is an invaluable app to help improve documentation accuracy and efficiency.

About

PalCare Mobile

This mobile application streamlines emergency response for senior living communities. It enables faster alert notifications and management, improving caregiver efficiency and resident care.

Highlights
  • Real-time emergency alerts
  • Customizable escalation profiles
  • Zone-based alert management
  • Caregiver accountability reporting
  • Replaces pager systems
  • Works on Wi-Fi or cellular
Features
Read full description

As the population of seniors in the US continues to grow, senior living communities are tasked with ensuring timely response and care for their residents. PalCare has proven that the adoption of its mobile alert app does just that. Senior Living communities that use PalMobile respond to emergency alerts 20% faster than those who use old school alert methods, such as pagers and radios. With PalMobile, senior living operators can: • Access on Wi-Fi or cellular networks • Customize escalation profiles • Replace pager systems, reducing the number of caregiver devices • Create robust reports for caregiver accountability • Manage zones to connect caregivers with relevant alerts from their floors or units How PalMobile Works: • Works on Wi-Fi or cellular networks • Zones: choose which caregivers receive alerts from individual wings, floors, or apartments • Mobile App Stages: o Alert: Resident needs assistance or help o Acknowledge: Caregiver has accepted the alert and is enroute to the resident o Arrive: Caregiver has arrived at the resident and has cleared the device o Complete: Caregiver has completed care and is leaving the resident About PalCare: PalCare provides emergency alert solutions to the senior living industry. From alert through resolution, the PalCare platform empowers caregivers to deliver the most effective care possible when residents need it most. The system directly supports the most reliable emergency call systems, customized reporting tools and easy-to-use staff communication tools. PalCare is trusted by over 130,000 residents nationwide – reducing risk, improving outcomes, and allowing for an overall better senior living experience. Need Help? For responsive and helpful support, contact us at support@palcare.com

Screenshots

PointClickCare ChartPic4 screens
PalCare Mobile4 screens

Verdict

The call

The clearest difference is rating: PalCare Mobile at 3.3 against PointClickCare ChartPic's 2.1. PalCare Mobile also leads on review sentiment (29% vs 6%). PointClickCare ChartPic's advantage is ratings volume (79 vs 23). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PalCare Mobile holds the better App Store score, 3.3 against 2.1. Both are backed by a comparable volume of ratings — 79 and 23 respectively. Written reviews point the same way: 6% of PointClickCare ChartPic's written reviews are positive against 29% of PalCare Mobile's.

UpkeepUpdate frequency

PointClickCare ChartPic ships an update every 3 weeks, PalCare Mobile fortnightly. Both last shipped on November 11, 2026.

Scorecard3 real differences · 7 level
PointClickCare ChartPic versus PalCare Mobile: the parameters behind the verdict, then further details
ParameterPointClickCare ChartPicPalCare Mobile
PriceFreeFree
Rating2.1 (79 ratings)3.3 (23 ratings) — better
Positive reviews6.3% of reviews28.6% of reviews — better
Number of ratings79 — better23
Update frequencyEvery 3 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.0 — better17.1
Further details — not scored
Size177 MB87 MB
Age rating4+4+
DeveloperPointClickCarePalatiumCare, Inc.

Customer experience

PointClickCare ChartPic

All ratings79 ratings
Positive21.5%
Neutral8.9%
Negative69.6%
Written reviews32 reviews
Positive6.3%
Neutral15.6%
Negative78.1%

PalCare Mobile

All ratings21 ratings
Positive57.1%
Neutral4.8%
Negative38.1%
Written reviews7 reviews
Positive28.6%
Neutral14.3%
Negative57.1%

In-app purchases

None

PointClickCare ChartPic

No in-app purchases

None

PalCare Mobile

No in-app purchases

Questions

Is PointClickCare ChartPic free?
PointClickCare ChartPic is free to download, with no in-app purchases.
Is PalCare Mobile free?
PalCare Mobile is free to download, with no in-app purchases.
Which has better reviews, PointClickCare ChartPic or PalCare Mobile?
PalCare Mobile is rated higher. PointClickCare ChartPic averages 2.1 out of 5 from 79 ratings, while PalCare Mobile averages 3.3 from 23 ratings.
Do PointClickCare ChartPic or PalCare Mobile have ads?
Neither PointClickCare ChartPic nor PalCare Mobile shows ads.
Which is updated more often, PointClickCare ChartPic or PalCare Mobile?
PointClickCare ChartPic ships an update every 3 weeks, and PalCare Mobile fortnightly. Most recently, PointClickCare ChartPic was updated on November 11, 2026 and PalCare Mobile on November 11, 2026.

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