PointClickCare ChartPic User Reviews

Top reviews

If I could give zero stars I would

This app won’t upload photos, the measurements disappear or doesn’t transfer into the chart. This makes my job frustrating and more time consuming. To be a point click care product I’m super disappointed.

Never works properly

Do you enjoy an app that deletes your pictures? How about refuses to upload them? Pictures that won't attach? How about a system that constantly duplicates the wounds? This one is for you if you go wild for apps that don't allow staff to log in! If you like to look busy but never actually get your job done and you're okay with that then get this app for your healthcare facility. I'm sure it will cause zero issues when cms reviews things
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Terrible Design

After the new update I can’t even choose to upload photos. I have to take the photo within the app. There were times where I would lose signal, even on wifi and I had to bother patients more than 5 times to try and take the photo within the app. Bring back the option to upload photos from the phone gallery please. 11/25/24: i can no longer login to my accounts on all devices. Great update 🙃
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Error

I have to restart the app multiple times because it would constantly stop working correctly. And it keeps giving me a network error when my internet connection is stable. What’s up with that? Give back the ability to upload photos from the gallery. Not every innovation is fruitful…

All

The app won’t open, am I missing something?

White screen when opening

All of a sudden I have a white screen… I was able to use it last week. Could there be a glitch? I did uninstall it and re installed and still doing the same thing

ChartPic

Yup loved the ap now white screen
WTH
Won’t refresh !

Please fix glitches

Years ago, the app worked very well. I changed job and no longer used PCC so I stopped using the app. Recently I went back to my old company and so use PCC again. App was fine a week ago. Currently it’s just Blank. I deleted the app and downloaded it again. Still blank. I support this app - pls fix the glitches and ill be back with 5 stars. Btw, why is there no app for progress notes? 24 -72 hrs reports review? Kindly consider such app. Thank you so much.
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No photos

Can’t upload photos anymore with new update

Cannot upload pic from gallery

Can no longer upload picture form my gallery. I can only take a picture in real time.
I do not always have WiFi to upload the picture right then so I could just upload from gallery and can no longer do that. Please update and fix.

Terrible Design

After the new update I can’t even choose to upload photos. I have to take the photo within the app. There were times where I would lose signal, even on wifi and I had to bother patients more than 5 times to try and take the photo within the app. Bring back the option to upload photos from the phone gallery please.
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Can’t log in

All of the sudden it wont acknowledge that I’m trying to sign in. It doesn’t work at all

Unable to open app

The app must be down? I have been unable to open it for two days. I’m not impressed with the new version unable to go to gallery.

Unable To Login

3/12/24 & 3/13/24 unable to login to Chart Pic. Anyone else having this issue?

No option to upload

This app is useless if we cannot upload pictures anymore

WHY IS NO ONE ADDRESSING THIS ERROR????

We need to be able to upload pictures in the app. It is no longer an option. DO NOT USE THIS APP. NO RESPONSE TO UPLOAD ISSUE. PLEASE FIX THIS APP. ITS USELESS!!!

Unable to upload pictures

I tried to upload pictures from my phone today. I application looks different and does not provide you with options to upload pictures

Upload picture

Dislike that you can no longer upload profile pictures. Please resolve this issue!!!

Last update

I am no longer able to search my photos to incert a pic taken. This is horrible, please fix ASAP!

Staff

This app can no longer open on my phone. Pls fix this, we need residents identification.