VB Connect vs RapidIdentity App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VB Connect
Access City of Virginia Beach services and information from your mobile device. Find property details, trash schedules, news, events, and employment opportunities. Manage payments and receive important alerts.
- Property information lookup
- Trash and recycling schedules
- City news and events
- Alert sign-ups
- Employment opportunities
- Payment processing
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Need a convenient way to connect with the City of Virginia Beach? Whether you’re seeking property information or exploring services, our award-winning VB Connect app has been transformed into your one-stop-shop mobile portal! Designed with your needs in mind, VB Connect combines familiar features with exciting new capabilities for a customized and simplified experience. VB Connect is your personal gateway to the City and empowers you to perform a range of activities in one app: • Locate property information • Find trash and recycling pickup schedules • Sign up for alerts • Learn about City news and events • Register for a Library Account • Explore City employment opportunities • Make payments • Discover voting locations • Receive emergency preparedness information • And more! (additional features to be announced) Download VB Connect to get started today.
RapidIdentity App
Enhance security with an additional layer of verification for app sign-ins. This app supports push notifications and time-based one-time passcodes, working offline and consolidating multiple authentication tools into one secure place.
- Push notification authentication
- Time-based One-Time Passcode (TOTP) generation
- Offline TOTP functionality
- Consolidates multiple authentication tools
- PIN and Touch ID protection for passcodes
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Identity Automation makes it easier than ever to provide an additional layer of security when signing into work and personal apps with the RapidIdentity Mobile Application. The RapidIdentity Mobile Client enables organizations to use Push and Time-based One-Time Passcode (TOTP) authentication methods in place of passwords or as a second verification step during the login process to RapidIdentity and RapidIdentity SSO enabled applications. RapidIdentity TOTP works offline and does not require any cellular or wifi connection. The RapidIdentity Mobile Client can also generate TOTP passcodes for RapidIdentity and other personal SaaS services and web applications that support mobile-generated passcodes, enabling users to consolidate other authentication tools into a single app. It supports all the same apps supported by Google Authenticator, including Gmail, LastPass, Evernote, Dropbox, Facebook, and much more. With the RapidIdentity Mobile App, you can also lock specific passcodes behind a PIN or your phone Touch ID, so even if your phone is taken, your codes are not left exposed. When an organization employs RapidIdentity Mobile Client to facilitate authentication to their environment, it is necessary to have RapidIdentity Server version 4.8.2 or later to ensure the mobile device can receive notifications from RapidIdentity Server.
Screenshots
Verdict
The clearest difference is review sentiment: VB Connect at 100% against RapidIdentity App's 6%. VB Connect also leads on rating (4.7 vs 1.5) and update cadence (every 6 weeks vs every 3 months). RapidIdentity App's advantage is chart position (#204 vs unranked) and ratings volume (639 vs 165). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
VB Connect holds the better App Store score, 4.7 against 1.5. Both are backed by a comparable volume of ratings — 165 and 639 respectively. Written reviews point the same way: 100% of VB Connect's written reviews are positive against 6% of RapidIdentity App's.
VB Connect ships an update every 6 weeks, RapidIdentity App every 3 months. The most recent releases landed on September 11, 2026 and September 22, 2026 respectively.
| Parameter | VB Connect | RapidIdentity App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (165 ratings) — better | 1.5 (639 ratings) |
| Positive reviews | 100.0% of reviews — better | 6.5% of reviews |
| Number of ratings | 165 | 639 — better |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #204 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 12.2 — better |
| Further details — not scored | ||
| Size | 27 MB | 109 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Virginia Beach | Identity Automation, LP |
Customer experience
VB Connect
RapidIdentity App
Bugs and requests
VB Connect
Not enough reviews yet to summarise bugs or requests.
RapidIdentity App
Reported bugs
3 issues- QR code scanner doesn't work
- Can't log in with existing account
- Ping me feature frequently fails
Requested features
3 requests- Bring back old branding
- Add Apple Watch support
- Improve notification reliability
In-app purchases
VB Connect
No in-app purchases
RapidIdentity App
No in-app purchases
