PingID vs Octopus Authenticator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PingID
This app enhances login security and verifies user identities. It also functions as a digital wallet for managing digital identities securely. Administrators benefit from mission-critical security features, and offline support is available.
- User identity verification
- Digital wallet for identity management
- Mission-critical security for administrators
- Offline support
- Seamless integration with PingOne ecosystem
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The PingID® mobile app is a user-friendly solution designed to enhance login security and verify end users’ identities. Additionally, it serves as a digital wallet, enabling secure storage and management of digital identities. The app offers mission-critical security features for administrators and provides offline support for scenarios where a device lacks signal. The PingID mobile app integrates seamlessly with PingOne®, PingFederate®, PingOne Verify®, and PingOne Credentials®. Before installation, please ensure your organization has licensed PingID, PingOne Verify, or PingOne Credentials. For more information, contact your administrator or Ping Identity support.
Octopus Authenticator
This app eliminates the need for passwords, offering a seamless and consistent login experience for users throughout their workday. Organizations benefit from enhanced security and control over credentials for various accounts and applications.
- Passwordless login
- Seamless user experience
- High assurance security
- Credential control
- Cross-domain authentication
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With Secret Double Octopus, users no longer need to manage passwords and can enjoy a consistent seamless login experience throughout their work day. Organizations gain the benefits of high assurance and credential control across domain accounts, VPN, cloud applications and legacy apps.
Screenshots
Verdict
The clearest difference is rating: Octopus Authenticator at 2.4 against PingID's 2.1. PingID's advantage is chart position (#52 vs unranked). On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Octopus Authenticator holds the better App Store score, 2.4 against 2.1. Both are backed by a comparable volume of ratings — 409 and 159 respectively. Written reviews point the same way: 20% of PingID's written reviews are positive against 22% of Octopus Authenticator's.
PingID ships an update every 6 weeks, Octopus Authenticator every 2 months. Both last shipped on October 18, 2026.
| Parameter | PingID | Octopus Authenticator |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (409 ratings) | 2.4 (159 ratings) — better |
| Positive reviews | 19.8% of reviews | 22.4% of reviews — better |
| Number of ratings | 409 — better | 159 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #52 — better | — |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 65 MB | 17 MB |
| Age rating | 4+ | 4+ |
| Developer | Ping Identity Corporation | Secret Double Octopus |
Customer experience
PingID
Octopus Authenticator
User reviews
PingID
From 409 App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Secure login process
- 👍 Convenient with Apple Watch
- 🚀 Fast authentication
Room to improve
- 🐛 Unreliable, often doesn't work
- 🤯 Frustrating and confusing to set up
- 🤖 Poor user interface and UX
- 🔒 Overly intrusive permissions
- 🔋 Drains battery quickly
Octopus Authenticator
From 159 App Store ratingsWhat we love
- 🚀 Faster than other MFA
- 👍 No password needed
- 👍 FaceID integration
- 👍 Responsive, pushes arrive immediately
- 👍 Works perfectly for years
Room to improve
- 🐛 Annoying Bluetooth notification
- 🐛 Daily annoyance with Bluetooth pop-up
- 🐛 Update wiped out account info
- 🐛 Non-intuitive and painful
- 🐛 Confusing and difficult
Bugs and requests
PingID
Reported bugs
4 issues- Incorrectly identifies devices as jailbroken
- Fails to send push notifications consistently
- Camera issues when trying to scan QR codes
- Compatibility problems with newer iOS versions
Requested features
4 requests- Ability to add new devices easily
- Landscape mode support for iPad
- Customizable alert sounds
- Faster authentication process
Octopus Authenticator
Reported bugs
19 issues- Bluetooth notification impossible to get rid of
- App pops up asking for Bluetooth access even when not needed
- Update wiped out all account info
- Constant issues: connection problems, app locks up, pings but won't respond
- Apple Watch app hangs 90% of the time
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- Psychotic notification sound
- Apple Watch notification only works sometimes
- App crashes on launch
- Push notifications for Apple Watch broken for months
- Cannot accept request from phone Lock Screen
- Apple Watch component stuck at 'Loading...'
- Must manually launch Watch app before prompt
- Apple Watch app does not work
- Clicking notification does not open app
- Not receiving welcome email or setup email
- Apple Watch app has never worked
- App will not send authentication to new phone
- No Apple Watch app
- App crashes immediately on startup after OS update
Requested features
12 requests- Fix Bluetooth notification issue
- Allow opting out of Bluetooth notifications
- Improve Apple Watch app reliability
- Allow authentication from notification
- Fix watch app hanging issue
Show 7 moreShow fewer
- Fix push notifications for Apple Watch
- Allow accepting requests from phone Lock Screen
- Set time limit for facial recognition
- Provide instructions for new phone registration
- Allow users to supply their email address for setup
- Fix app crashes on launch
- Fix app not opening after OS updates
In-app purchases
PingID
No in-app purchases
Octopus Authenticator
No in-app purchases
Questions
Is PingID free?
Is Octopus Authenticator free?
Which has better reviews, PingID or Octopus Authenticator?
Do PingID or Octopus Authenticator have ads?
Which is updated more often, PingID or Octopus Authenticator?
Other comparisons
