PingID vs Relay | Admin
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PingID
This app enhances login security and verifies user identities. It also functions as a digital wallet for managing digital identities securely. Administrators benefit from mission-critical security features, and offline support is available.
- User identity verification
- Digital wallet for identity management
- Mission-critical security for administrators
- Offline support
- Seamless integration with PingOne ecosystem
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The PingID® mobile app is a user-friendly solution designed to enhance login security and verify end users’ identities. Additionally, it serves as a digital wallet, enabling secure storage and management of digital identities. The app offers mission-critical security features for administrators and provides offline support for scenarios where a device lacks signal. The PingID mobile app integrates seamlessly with PingOne®, PingFederate®, PingOne Verify®, and PingOne Credentials®. Before installation, please ensure your organization has licensed PingID, PingOne Verify, or PingOne Credentials. For more information, contact your administrator or Ping Identity support.
Relay | Admin
Configure and deploy your Relay system on-site with this field companion app. Map buildings, set up indoor positioning, and manage users and devices efficiently from your mobile device.
- Map buildings, floors, and rooms
- Configure indoor positioning with beacons
- Scan QR codes for beacon addition
- Verify room positioning with live data
- Provision users and manage devices
- Pair NFC tags to user profiles
- Offline data synchronization
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Every great Relay deployment starts on-site — and Relay Admin is what gets it there. Relay Admin is the field companion for the technicians and administrators who roll out Relay. Map a building, configure indoor positioning, and provision your whole team — all from your phone, all before you leave the parking lot. BUILD YOUR SITE, FLOOR BY FLOOR Create buildings, floors, and rooms in a few taps. Drop a building on the map with address search and precise geocoding, then nudge the pin until it's exactly right. Your entire site structure lives in one place, ready for the rest of the job. INDOOR POSITIONING THAT HOLDS UP Add beacons by scanning a QR code or entering a MAC address, then confirm placement with live proximity ranging — no guesswork about whether that beacon made it onto the right wall. Auditing an existing room? Range for every beacon you expect, see what's missing at a glance, and clear out the stale ones. Prefer Wi-Fi? Use a Relay device as a scanning proxy to capture access-point fingerprints for any room, then confirm that room resolves correctly before you call it done. VERIFY BEFORE YOU WALK AWAY Room verification closes the loop. Point a proxy device at a configured space and watch it resolve to the right room — real validation, on-site, while you can still fix it. PROVISION USERS IN MINUTES Create users with a guided, step-by-step flow: pick a team, assign channels, set workflow groups, review, submit. Manage the whole roster from the same app — assign and unassign devices, rename users, handle seats, and remove accounts one at a time or in bulk. TAP TO PAIR NFC PROFILES Pair NFC tags to user profiles with a single tap. Built for shared-device environments where the right profile needs to follow the right person. BUILT FOR THE WAY YOU WORK Permissions follow your Relay account, so every technician sees exactly the tools they're cleared for and nothing they aren't. Relay Admin hands off to the Relay app when you need it and picks up right where you left off when you come back. Lost signal mid-job? Relay Admin refreshes the moment you reconnect. Relay Admin is designed for Relay customers and partners. A Relay account is required to sign in.
Screenshots
Verdict
The clearest difference is review sentiment: Relay | Admin at 100% against PingID's 20%. Relay | Admin also leads on rating (5.0 vs 2.2) and update cadence (every 2 weeks vs every 6 weeks). PingID's advantage is ratings volume (432 vs 2) and chart position (#31 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Relay | Admin holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: PingID has 432 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 20% of PingID's written reviews are positive against 100% of Relay | Admin's.
PingID ships an update every 6 weeks, Relay | Admin every 2 weeks. The most recent releases landed on October 29, 2026 and October 21, 2026 respectively.
| Parameter | PingID | Relay | Admin |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (432 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 19.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 432 — better | 2 |
| Update frequency | Every 6 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #31 — better | — |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 16.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 65 MB | 74 MB |
| Age rating | 4+ | 4+ |
| Developer | Ping Identity Corporation | Relay, Inc |
Customer experience
PingID
Relay | Admin
Bugs and requests
PingID
Reported bugs
4 issues- Incorrectly identifies devices as jailbroken
- Fails to send push notifications consistently
- Camera issues when trying to scan QR codes
- Compatibility problems with newer iOS versions
Requested features
4 requests- Ability to add new devices easily
- Landscape mode support for iPad
- Customizable alert sounds
- Faster authentication process
Relay | Admin
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PingID
No in-app purchases
Relay | Admin
No in-app purchases
Questions
Is PingID free?
Is Relay | Admin free?
Which has better reviews, PingID or Relay | Admin?
Do PingID or Relay | Admin have ads?
Which is updated more often, PingID or Relay | Admin?
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