Comparison

Saudia vs PIA APP

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Saudia

This travel app allows users to book flights, manage trips, and check in for flights seamlessly. It also provides access to loyalty program information and allows for the purchase of ancillaries like extra baggage and seat upgrades.

Highlights
  • Book flights and purchase ancillaries
  • Online check-in and digital boarding passes
  • Manage bookings and change seats
  • ALFURSAN member dashboard
  • Store passenger details and bookings offline
  • Book hotels and rent cars
Features
Read full description

The Saudia mobile app offers travelers a sleek and superior experience to Book, Manage Trips, Check-In and more. ALFURSAN members have access to a dashboard with key account information at their fingertips – making the app the ultimate traveler companion. FEATURES BOOKING FLIGHTS & PURCHASING ANCILLARIES - Book your flights quickly and seamlessly. - All of your passengers' details are stored on your phone. - Purchase extras such as Extra Legroom Seats, WiFi, Fast Track and Extra Baggage. - Pay with Visa, Master Card, American Express, MADA or SADAD. CHECK-IN - Check-in online and obtain your boarding pass. You have the option to view the digital boarding pass directly in the App or receive it via SMS or email as a digital copy. - Check-in all your passengers while on the move up to 60-minutes before departure time. - Boarding passes are stored on your phone offline. - Enhance your trip with ease, now you can book a hotel, rent a car, and more - all in one convenient place! ALFURSAN Dashboard - ALFURSAN fast enrollment after completing passengers' details during flight booking. - Retrieve and update your own ALFURSAN profile. - Retrieve your miles and rewards. - Retrieve your flight history. MY BOOKINGS & MORE - Retrieve your bookings made outside the app easily and store them on your phone offline. - From changing seats to adding baggage, you can now manage everything in one place! - Streamline your journey using simplified rebooking flow and easily purchase add-ons. - Make an offer to upgrade your cabin through booking management.

About

PIA APP

Manage all your travel needs with this app. Book flights, check flight status and schedules, and view your booking details. Access worldwide contact numbers for assistance.

Highlights
  • Book flights
  • Check flight status
  • View flight schedules
  • Access booking details
  • Contact customer service
Features
Read full description

Welcome to Pakistan International Airlines IOS App. With PIA App you can now experience convenience for all your travel needs and other associated services. With the PIA App you can avail the following services: - Book a Flight Search for best fares for any destination and reserve the seat of your choice. You can also avail Web Discounts (Flexible Fares) exclusively available for online bookings. - Flight Status Keep track of your flight status via easy-to-use flight status screen. - Flight Schedule Plan your trip based on using PIA's worldwide network schedule. - View Booking Online access to your reservation details including itinerary, flight timings, booking classes, ticket information etc. - Contact Us Get quick access to our worldwide contact numbers. Our call center staff is just a click away. Download it now and get your journey started on the Pakistan International Airlines. Welcome Onboard!

Screenshots

Saudia4 screens
PIA APP4 screens

Verdict

The call

The clearest difference is rating: Saudia at 4.7 against PIA APP's 3.1. Saudia also leads on ratings volume (60K vs 44) and review sentiment (39% vs 20%). PIA APP's advantage is update cadence (fortnightly vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Saudia holds the better App Store score, 4.7 against 3.1. That said, the two scores are not equally well evidenced: Saudia has 60K ratings behind it against 44, so its average is the more settled of the two. Written reviews point the same way: 39% of Saudia's written reviews are positive against 20% of PIA APP's.

UpkeepUpdate frequency

Saudia ships an update monthly, PIA APP fortnightly. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
Saudia versus PIA APP: the parameters behind the verdict, then further details
ParameterSaudiaPIA APP
PriceFreeFree
Rating4.7 (60K ratings) — better3.1 (44 ratings)
Positive reviews38.8% of reviews — better19.7% of reviews
Number of ratings60K — better44
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.6 — better
Further details — not scored
Size486 MB53 MB
Age rating4+4+
DeveloperSAUDI AIRLINES AIR TRANSPORT COMPANY OF A SINGLE-PERSON COMPANYPakistan International Airlines Corporation

Customer experience

Saudia

All ratings59,826 ratings
Positive92.6%
Neutral2.2%
Negative5.2%
Written reviews606 reviews
Positive38.8%
Neutral7.1%
Negative54.1%

PIA APP

All ratings44 ratings
Positive50.0%
Neutral9.1%
Negative40.9%
Written reviews137 reviews
Positive19.7%
Neutral6.6%
Negative73.7%

User reviews

Saudia

From 60K App Store ratings

What we love

  • ✨ Smooth and easy to use app
  • 🕰️ Convenient for booking and managing flights
  • 🤝 Helpful and friendly staff
  • 🍽️ Good in-flight experience with quality food and service

Room to improve

  • 🐛 Buggy and glitchy app with frequent crashes
  • ⏱️ Slow and unresponsive performance
  • 🤖 Lack of human touch in customer service
  • 💳 Issues with payment processing and seat selection
  • 🧳 Problems with baggage handling and lost luggage

PIA APP

From 44 App Store ratings

What we love

  • 👍 Easy to use (for some)
  • ✨ Nice design (recent)
  • ✅ Booking works (for some)
  • 🌟 Good customer service (phone)

Room to improve

  • ❌ App not working
  • 🐛 Frequent bugs and glitches
  • ⏳ Slow performance
  • 🚫 Payment issues
  • 🙅‍♂️ Unprofessional staff

Bugs and requests

Saudia

Reported bugs

4 issues
  • Inability to log in to Alfursan account
  • Boarding pass not working with Apple Wallet
  • Seat selection not working properly
  • Booking process getting stuck or not completing

Requested features

4 requests
  • Add multi-destination booking option
  • Integrate Apple Pay and other digital wallets
  • Improve Alfursan loyalty program integration
  • Enhance mobile app functionality to match website

PIA APP

Reported bugs

66 issues
  • App not working
  • App crashing
  • App hanging
  • App slow
  • App not opening
Show 61 more
  • Payment method not working
  • Verification code not received
  • Error: Bad Request
  • Error: Select two destinations
  • Missing transaction
  • National ID number field incorrect
  • Grid view broken
  • Flight status makes app hang
  • Unable to book flight
  • Cannot sign up
  • Password creation difficult
  • Web check-in issues
  • App not working on iOS
  • Update errors
  • App closes on destination click
  • Cannot book for others
  • PNR request fails
  • Does not show different dates/prices
  • No multi-city option
  • App crashes on PNR check
  • Terrible graphics
  • Not optimized for mobile
  • Loading full web page
  • App crashes during booking
  • Cannot save trips
  • App does nothing
  • App stuck in loading
  • Cannot reserve seats
  • App is rubbish
  • Not working properly
  • Incompetent developers
  • App is a joke
  • Unreliable service
  • App stuck in the 80s
  • Low class app
  • Weird app
  • Time waste
  • Useless app
  • Pathetic app
  • Third class app
  • No point downloading
  • Needs improvement
  • Not performing single thing
  • Not working on iPhone 6+
  • Not working
  • App without owner
  • Sad
  • Worst of worst
  • The worst experience
  • Sad story
  • App issue
  • Charged for non-existent service
  • Paid for VIP lounge, no lounge
  • No refund
  • Disappointing service
  • Poorly managed app
  • Unable to book flight
  • Still bugs
  • App not working
  • This is so cheap
  • PIA doing PIA things

Requested features

28 requests
  • Add more payment options (Apple Pay, Google Pay, PayPal)
  • Add login for rewards program
  • Sync rewards program
  • Add multi-city flight booking option
  • Improve app functionality for booking
Show 23 more
  • Improve app functionality for flight status
  • Improve app functionality for check-in
  • Improve app functionality for PNR status
  • Improve app functionality for ticket download
  • Improve app functionality for flight search
  • Improve app functionality for date selection
  • Improve app functionality for price comparison
  • Add dark mode
  • Improve UX/UI design
  • Add FF login with data and history
  • Allow saving PNR for future view
  • Add more aircraft to fleet
  • Fix password creation difficulty
  • Fix national ID number input
  • Fix grid view display
  • Fix verification code issue
  • Fix refund process
  • Improve app stability
  • Make app faster
  • Improve app interface and display
  • Optimize for mobile display
  • Add more destinations to ticket booking
  • Allow booking for family members

In-app purchases

None

Saudia

No in-app purchases

None

PIA APP

No in-app purchases

Questions

Is Saudia free?
Saudia is free to download, with no in-app purchases.
Is PIA APP free?
PIA APP is free to download, with no in-app purchases.
Which has better reviews, Saudia or PIA APP?
Saudia is rated higher. Saudia averages 4.7 out of 5 from 60K ratings, while PIA APP averages 3.1 from 44 ratings.
Do Saudia or PIA APP have ads?
Neither Saudia nor PIA APP shows ads.
Which is updated more often, Saudia or PIA APP?
Saudia ships an update monthly, and PIA APP fortnightly. Most recently, Saudia was updated on October 26, 2026 and PIA APP on October 24, 2026.

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